HTFC Forums

H.T.F.C.

How To Fix Computers





Go Back   HTFC Forums > Software Newsgroups > Microsoft Office

Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 04-17-2008, 05:19 AM
Stephanie
 
Posts: n/a
Default fix OFFLB.EXE freezing computer

When running my Office programs, especially Outlook or Word, the programs
will freeze and I have to use ctrl+Alt+del to open task manager. OFFLB.EXE
will be on the list. Once I stop the service of it, the programs will return
to normal. Sometimes it lasts only a few minutes before it shows up again.

This is very frustrating!!! I have reinstalled my Office software, done the
service pack upload...

How can I fix this so it wont do it any more?
Reply With Quote
Sponsored Links
  #2  
Old 04-17-2008, 05:44 AM
Bob Buckland ?:-\)
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Hi Stephanie,

The Office Lifeboat (OffLB.exe) is what launches when one of the Office apps appears to be hung, to try to close the apps, save
your work to disk then try to restart the app.

There may be a 3rd party add-in, a corrupted template or document, a damaged registry or another factor, such as HP PhotoSmart
Printer driver, or other issue going on. To start, use Start=>Search to cleanup and recycle any left over files from crashes by
searching for file names found using
~$*.*;*.tmp

===================
>>"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:6A1C1DA0-CF59-4332-A459-0A77932004A0@microsoft.com...

When running my Office programs, especially Outlook or Word, the programs
will freeze and I have to use ctrl+Alt+del to open task manager. OFFLB.EXE
will be on the list. Once I stop the service of it, the programs will return
to normal. Sometimes it lasts only a few minutes before it shows up again.

This is very frustrating!!! I have reinstalled my Office software, done the
service pack upload...

How can I fix this so it wont do it any more?>>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Reply With Quote
  #3  
Old 04-17-2008, 07:42 AM
Stephanie
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

I tried what you suggested and of course I had a whole lot of those
files..... BUT it did not help the OFFLB problem...it actually has gotten
worse... any other ideas?

"Bob Buckland ?:-)" wrote:

> Hi Stephanie,
>
> The Office Lifeboat (OffLB.exe) is what launches when one of the Office apps appears to be hung, to try to close the apps, save
> your work to disk then try to restart the app.
>
> There may be a 3rd party add-in, a corrupted template or document, a damaged registry or another factor, such as HP PhotoSmart
> Printer driver, or other issue going on. To start, use Start=>Search to cleanup and recycle any left over files from crashes by
> searching for file names found using
> ~$*.*;*.tmp
>
> ===================
> >>"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:6A1C1DA0-CF59-4332-A459-0A77932004A0@microsoft.com...

> When running my Office programs, especially Outlook or Word, the programs
> will freeze and I have to use ctrl+Alt+del to open task manager. OFFLB.EXE
> will be on the list. Once I stop the service of it, the programs will return
> to normal. Sometimes it lasts only a few minutes before it shows up again.
>
> This is very frustrating!!! I have reinstalled my Office software, done the
> service pack upload...
>
> How can I fix this so it wont do it any more?>>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

Reply With Quote
  #4  
Old 04-17-2008, 02:51 PM
Bob Buckland ?:-\)
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Hi Stephanie,

Sometimes you have to wait out the Lifeboat cycle to completion (it can take over 5 minutes for things to time out in Windows).


Do you have any add-ins running in Word? Do you get the same problem if you start Word while holding the ctrl key?

If you're using an HP Photosmart printer, at present, the common 'fix' is to choose another printer as the 'default' and then use
Office Button=>Print=>Print
to chooose the Photosmart printer to print.

Are you saving locally or using a network location for files, or printer drivers?

===========
<<"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:ABF5BED0-6142-4D09-A165-4EA851B440F9@microsoft.com...
I tried what you suggested and of course I had a whole lot of those
files..... BUT it did not help the OFFLB problem...it actually has gotten
worse... any other ideas? >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Reply With Quote
  #5  
Old 04-17-2008, 08:40 PM
Stephanie
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Well, from the last message you sent me, I am lost! I save locally. But the
OFFLB does this on all of the computers that I have MSOffice 2007 on......

Could you explain to me on searching for the file names exactly how to
search for them to make sure I got them all? Do I search for "~$*.*;*.tmp "
all together? I am assuming that they are to be separated but was not sure
what went with what.... I did the "$" one and found 2405 items with it....
deleted those. This error mainly happens in Outlook and occasionally in word.

I have never started word with the ctrl key... what does that do?

"Bob Buckland ?:-)" wrote:

> Hi Stephanie,
>
> Sometimes you have to wait out the Lifeboat cycle to completion (it can take over 5 minutes for things to time out in Windows).
>
>
> Do you have any add-ins running in Word? Do you get the same problem if you start Word while holding the ctrl key?
>
> If you're using an HP Photosmart printer, at present, the common 'fix' is to choose another printer as the 'default' and then use
> Office Button=>Print=>Print
> to chooose the Photosmart printer to print.
>
> Are you saving locally or using a network location for files, or printer drivers?
>
> ===========
> <<"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:ABF5BED0-6142-4D09-A165-4EA851B440F9@microsoft.com...
> I tried what you suggested and of course I had a whole lot of those
> files..... BUT it did not help the OFFLB problem...it actually has gotten
> worse... any other ideas? >>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

Reply With Quote
  #6  
Old 04-18-2008, 02:00 AM
Bob Buckland ?:-\)
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Hi Stephanie,

Yes you search for the single file name string of
~$*.*;*.tmp
you can copy it from the message and paste it into search. If you did separate searches and deleted files it's possible you
recycled something you will need later, so you may want to open the recycle bin and restore the entries, then do the search.

Starting Word (or any Office core app) puts it into 'safe mode' (i.e. basic mode without loading the add-ins that may affect way
Word operates). It's one of the tools for troubleshooting.


===============
<<"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:224CC453-8E6C-4CBD-B566-B502A7967CDB@microsoft.com...
Well, from the last message you sent me, I am lost! I save locally. But the
OFFLB does this on all of the computers that I have MSOffice 2007 on......

Could you explain to me on searching for the file names exactly how to
search for them to make sure I got them all? Do I search for "~$*.*;*.tmp "
all together? I am assuming that they are to be separated but was not sure
what went with what.... I did the "$" one and found 2405 items with it....
deleted those. This error mainly happens in Outlook and occasionally in word.

I have never started word with the ctrl key... what does that do? >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Reply With Quote
  #7  
Old 04-18-2008, 04:07 AM
Stephanie
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Ok.... I am still getting the OFFLB crap, even with removing the files as
suggested. It is now showing up anywhere from 1-4 at a time on my task
manager.

Could there something wrong with the disk I bought that I installed the
programs from?

Is there anything else I can do?

"Bob Buckland ?:-)" wrote:

> Hi Stephanie,
>
> Yes you search for the single file name string of
> ~$*.*;*.tmp
> you can copy it from the message and paste it into search. If you did separate searches and deleted files it's possible you
> recycled something you will need later, so you may want to open the recycle bin and restore the entries, then do the search.
>
> Starting Word (or any Office core app) puts it into 'safe mode' (i.e. basic mode without loading the add-ins that may affect way
> Word operates). It's one of the tools for troubleshooting.
>
>
> ===============
> <<"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:224CC453-8E6C-4CBD-B566-B502A7967CDB@microsoft.com...
> Well, from the last message you sent me, I am lost! I save locally. But the
> OFFLB does this on all of the computers that I have MSOffice 2007 on......
>
> Could you explain to me on searching for the file names exactly how to
> search for them to make sure I got them all? Do I search for "~$*.*;*.tmp "
> all together? I am assuming that they are to be separated but was not sure
> what went with what.... I did the "$" one and found 2405 items with it....
> deleted those. This error mainly happens in Outlook and occasionally in word.
>
> I have never started word with the ctrl key... what does that do? >>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

Reply With Quote
  #8  
Old 07-03-2008, 08:01 PM
AllSystemsDown
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Hello All, I am seeing the same problem with this OFFLB.EXE also. I have a
Access database that serveral people use with Access2000 and just upgraded 1
user to Access2007 and she constantly will lock up, the program shows not
responding for about 30 to 60 seconds and then it will start running again on
it's own. This process OFFLB.EXE will pop up sometimes more than once. I too
notice if I kill them the Access program starts running normal again. No
errors in the event log. I google this process and I only find this post
Stephanie started spread across 8 different web sites with no solution. Did
anyone ever figure this out?

"Stephanie" wrote:

> Ok.... I am still getting the OFFLB crap, even with removing the files as
> suggested. It is now showing up anywhere from 1-4 at a time on my task
> manager.
>
> Could there something wrong with the disk I bought that I installed the
> programs from?
>
> Is there anything else I can do?
>
> "Bob Buckland ?:-)" wrote:
>
> > Hi Stephanie,
> >
> > Yes you search for the single file name string of
> > ~$*.*;*.tmp
> > you can copy it from the message and paste it into search. If you did separate searches and deleted files it's possible you
> > recycled something you will need later, so you may want to open the recycle bin and restore the entries, then do the search.
> >
> > Starting Word (or any Office core app) puts it into 'safe mode' (i.e. basic mode without loading the add-ins that may affect way
> > Word operates). It's one of the tools for troubleshooting.
> >
> >
> > ===============
> > <<"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:224CC453-8E6C-4CBD-B566-B502A7967CDB@microsoft.com...
> > Well, from the last message you sent me, I am lost! I save locally. But the
> > OFFLB does this on all of the computers that I have MSOffice 2007 on......
> >
> > Could you explain to me on searching for the file names exactly how to
> > search for them to make sure I got them all? Do I search for "~$*.*;*.tmp "
> > all together? I am assuming that they are to be separated but was not sure
> > what went with what.... I did the "$" one and found 2405 items with it....
> > deleted those. This error mainly happens in Outlook and occasionally in word.
> >
> > I have never started word with the ctrl key... what does that do? >>
> > --
> >
> > Bob Buckland ?:-)
> > MS Office System Products MVP
> >
> > *Courtesy is not expensive and can pay big dividends*
> >
> >
> >

Reply With Quote
  #9  
Old 07-14-2008, 10:20 PM
Mike
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Hi Bob,

After reviewing what you have written here, I am aware that there is a
program that is halting Microsoft Excel (2007). I have a script I am
running, that is intentionally doing this. The problem is that, when the
script executes, Office thinks the application is frozen, and therefore runs
OFFLB. Is there a way to disable OFFLB for specific applications, or disable
it entirely? When my application returns, OFFLB is holding a resource that I
need to exit, and I am forced to either kill the process or wait until it
finishes.

Thanks,
Mike

"Bob Buckland ?:-)" wrote:

> Hi Stephanie,
>
> The Office Lifeboat (OffLB.exe) is what launches when one of the Office apps appears to be hung, to try to close the apps, save
> your work to disk then try to restart the app.
>
> There may be a 3rd party add-in, a corrupted template or document, a damaged registry or another factor, such as HP PhotoSmart
> Printer driver, or other issue going on. To start, use Start=>Search to cleanup and recycle any left over files from crashes by
> searching for file names found using
> ~$*.*;*.tmp
>
> ===================
> >>"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:6A1C1DA0-CF59-4332-A459-0A77932004A0@microsoft.com...

> When running my Office programs, especially Outlook or Word, the programs
> will freeze and I have to use ctrl+Alt+del to open task manager. OFFLB.EXE
> will be on the list. Once I stop the service of it, the programs will return
> to normal. Sometimes it lasts only a few minutes before it shows up again.
>
> This is very frustrating!!! I have reinstalled my Office software, done the
> service pack upload...
>
> How can I fix this so it wont do it any more?>>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

Reply With Quote
  #10  
Old 07-15-2008, 01:50 PM
AllSystemsDown
 
Posts: n/a
Default Re: fix OFFLB.EXE freezing computer

Hello All, I finally figured out my problem. The computer had a printer
installed from HP installation CD rom for an HP inkjet 1200n. Once I
uninstalled the HP printer and all software associated with it my lockup
problems with Access went away and so did OFFLB.EXE. I can only think
something from the HP program was conflicting with Office2007 causing it to
go into protection thus firing up Office Life boat (OFFLB.EXE). I downloaded
just the driver and setup a new printer using just the driver from HP and now
everthing is working.

"AllSystemsDown" wrote:

> Hello All, I am seeing the same problem with this OFFLB.EXE also. I have a
> Access database that serveral people use with Access2000 and just upgraded 1
> user to Access2007 and she constantly will lock up, the program shows not
> responding for about 30 to 60 seconds and then it will start running again on
> it's own. This process OFFLB.EXE will pop up sometimes more than once. I too
> notice if I kill them the Access program starts running normal again. No
> errors in the event log. I google this process and I only find this post
> Stephanie started spread across 8 different web sites with no solution. Did
> anyone ever figure this out?
>
> "Stephanie" wrote:
>
> > Ok.... I am still getting the OFFLB crap, even with removing the files as
> > suggested. It is now showing up anywhere from 1-4 at a time on my task
> > manager.
> >
> > Could there something wrong with the disk I bought that I installed the
> > programs from?
> >
> > Is there anything else I can do?
> >
> > "Bob Buckland ?:-)" wrote:
> >
> > > Hi Stephanie,
> > >
> > > Yes you search for the single file name string of
> > > ~$*.*;*.tmp
> > > you can copy it from the message and paste it into search. If you did separate searches and deleted files it's possible you
> > > recycled something you will need later, so you may want to open the recycle bin and restore the entries, then do the search.
> > >
> > > Starting Word (or any Office core app) puts it into 'safe mode' (i.e. basic mode without loading the add-ins that may affect way
> > > Word operates). It's one of the tools for troubleshooting.
> > >
> > >
> > > ===============
> > > <<"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message news:224CC453-8E6C-4CBD-B566-B502A7967CDB@microsoft.com...
> > > Well, from the last message you sent me, I am lost! I save locally. But the
> > > OFFLB does this on all of the computers that I have MSOffice 2007 on......
> > >
> > > Could you explain to me on searching for the file names exactly how to
> > > search for them to make sure I got them all? Do I search for "~$*.*;*.tmp "
> > > all together? I am assuming that they are to be separated but was not sure
> > > what went with what.... I did the "$" one and found 2405 items with it....
> > > deleted those. This error mainly happens in Outlook and occasionally in word.
> > >
> > > I have never started word with the ctrl key... what does that do? >>
> > > --
> > >
> > > Bob Buckland ?:-)
> > > MS Office System Products MVP
> > >
> > > *Courtesy is not expensive and can pay big dividends*
> > >
> > >
> > >

Reply With Quote
Sponsored Links
Reply


Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Computer keeps freezing... AlphaOmega Compaq 10 01-18-2008 04:58 AM
System freezes with OFFLB.EXE Stephanie Microsoft Office 0 01-16-2008 02:00 PM
computer freezing up a lot. Ruud Hardware 4 05-08-2007 05:06 PM
Computer Freezing crwys Windows Vista 5 04-19-2007 10:48 PM
Computer Freezing jg2005 Windows XP Basics 2 04-01-2007 03:08 PM


All times are GMT. The time now is 12:31 PM.


Powered by vBulletin® Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
© 2004 - 2007 Web-S-Sense Pty. Ltd. Usenet and forums posts © their respective authors.
Ad Management by RedTyger