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  #1  
Old 06-11-2008, 03:35 AM
BeavisElectron
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Default Cannot uninstall Office Enterprise 2007

I suddenly lost my icons showing that files are Word, Excel, etc...so I went
to uninstall form the retail disc and it tries to prepare the files but fails
and offers to send the error report. I try to "Change" and "Remove" in the
Control Panel...neither works. I cannot repair, uninstall, or reinstall from
the disc, and the Diagnostics program offered by MS for the Office 2007 says
there are "no" problems. I think I've exhausted all of my available options.
I have backed up my Outlook *.pst files to a safe location so I think I'm
ready to do what's necessary. Who can help me?
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  #2  
Old 06-11-2008, 05:55 AM
Earle Horton
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Default Re: Cannot uninstall Office Enterprise 2007

"BeavisElectron" <BeavisElectron@discussions.microsoft.com> wrote in message
news:E87C2D48-B4A5-4627-9222-AEE1AB31EDBF@microsoft.com...
>I suddenly lost my icons showing that files are Word, Excel, etc...so I
>went
> to uninstall form the retail disc and it tries to prepare the files but
> fails
> and offers to send the error report. I try to "Change" and "Remove" in
> the
> Control Panel...neither works. I cannot repair, uninstall, or reinstall
> from
> the disc, and the Diagnostics program offered by MS for the Office 2007
> says
> there are "no" problems. I think I've exhausted all of my available
> options.
> I have backed up my Outlook *.pst files to a safe location so I think I'm
> ready to do what's necessary. Who can help me?


"How to uninstall the 2007 Office system if you cannot uninstall it by using
the "Add or Remove Programs" feature"

http://support.microsoft.com/kb/928218/en-us

Good luck.

Earle


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  #3  
Old 06-11-2008, 08:11 AM
DL
Guest
 
Posts: n/a
Default Re: Cannot uninstall Office Enterprise 2007

Whilst backing up data is allways wise, removing Office doesnt remove data
files

"BeavisElectron" <BeavisElectron@discussions.microsoft.com> wrote in message
news:E87C2D48-B4A5-4627-9222-AEE1AB31EDBF@microsoft.com...
>I suddenly lost my icons showing that files are Word, Excel, etc...so I
>went
> to uninstall form the retail disc and it tries to prepare the files but
> fails
> and offers to send the error report. I try to "Change" and "Remove" in
> the
> Control Panel...neither works. I cannot repair, uninstall, or reinstall
> from
> the disc, and the Diagnostics program offered by MS for the Office 2007
> says
> there are "no" problems. I think I've exhausted all of my available
> options.
> I have backed up my Outlook *.pst files to a safe location so I think I'm
> ready to do what's necessary. Who can help me?



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