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CAN'T INITIATE REMOTE ASSISTANCE SINCE OFFICE 2007 INSTALLED

FAQ

08-17-2007, 01:46 AM

John

Posts: n/a

CAN'T INITIATE REMOTE ASSISTANCE SINCE OFFICE 2007 INSTALLED

Since installing Office 2007 Enterprise Edition whenever I try to initate a
Remote Assistance I get the following error message:
"Your invitation was not sent because you need the latest version of
Windows Messenger to use the Remote Assistance feature. Please go to the
Windows Messenger update site to install the latest version."

I have tried updating Messenger and currently have version 8.1 Build
8.1.0178.00 but I still can't start Remote Assistance!

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