eSATA port not working, Video Hardware Error and other problems please help!

[shanew123]

First off I have a Gateway FX6710-01 sadly running Windows Vista 64-bit. Yesterday I bought a Simple Tech Prodrive 1.0TB External Hard Drive and hooked it up with a firewire 400 cable and everything works fine. Today I went out and got a eSATA cable and hooked it up.
Now my computer will lock up during file transfers from my desktop to my external drive. After it locks up is says the transfer location does not exist. Then my computer pops up a bubble on the right side of my task bar saying that is detected a new audio device and I get a window that pops up saying Video Hardware Error with this as the details:
escription
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
WD-20091022-1109.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800C3854E0
BCP2: FFFFFA6002838208
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1


On a side note.
My computer has a 400watt power supply but my video card is a 450watt. Don't know if this has anything to do with it. But when I play Aion for more than 30mins then is completely shuts down my computer.


Okay I know that's a lot of info but I wanted to make it as detailed as possible.
Gateway told me that they couldn't help unless I call there pay for help line even though its under full warranty.


Can anyone help?

[davy]

I don't like the sound of this.... this sounds like there's something overheating or points towards the power supply and may well be responsible for the main problem, meaning the power supply is faulty or underrated........

On a side note.
My computer has a 400watt power supply but my video card is a 450watt. Don't know if this has anything to do with it. But when I play Aion for more than 30mins then is completely shuts down my computer.

... the only time a machine should shut down is when you turn it off or a power cut.

Just to clarify how are you powering the external drive?

Here's something to 'chew over' Power supply calculator see what you come up with.

The video cards 450W wow...... that devil will roast a chicken What is the video card?

davy