HP 530 USB ports

It is hard to tell if this problem is hardware or software.

I have a program that will not operate under Windows Vista, which is
the OS preinstalled on the HP 530. I downgraded the OS to Windows XP,
Service Pack 2. Strange things began happening; for example, my
camera was considered a disk drive and card readers are not
recognised.

Errors are confined to the USB ports. A search of Google reveals
many people had problems with the USB ports after they downgraded
to XP. No suggestions for correcting the problem could be found.

Does anyone here have a magic bullet? I do not expect HP to solve
this problem because HP never sold this computer with XP.

What is the EXACT model of the system? Did you install drivers for the
motherboard chipset? This has to be done first thing after installing a Windows
operating system, so that drivers for everything else can be installed and
operate properly. if the system has an Intel CPU, it undoubtedly has an Intel
chipset, for which drivers are readily available at the Intel web site, if
nowhere else... Ben Myers

On Sat, 27 Sep 2008 14:42:29 -0400, Jim Carter <cartej@gmail.com> wrote:

>It is hard to tell if this problem is hardware or software.
>
>I have a program that will not operate under Windows Vista, which is
>the OS preinstalled on the HP 530. I downgraded the OS to Windows XP,
>Service Pack 2. Strange things began happening; for example, my
>camera was considered a disk drive and card readers are not
>recognised.
>
>Errors are confined to the USB ports. A search of Google reveals
>many people had problems with the USB ports after they downgraded
>to XP. No suggestions for correcting the problem could be found.
>
>Does anyone here have a magic bullet? I do not expect HP to solve
>this problem because HP never sold this computer with XP.

The exact model is HP 530; this is written on the case and is the only
designation that Google recognises. I stipulated to the store that
the computer I bought must have Windows XP because the driver for one
of my cameras (a Canon Model SD 430) would not operate under Vista.

All drivers on the machine work correctly. It is only the USB ports
that show errors. I can live with these errors, but I am hoping there
is an easy solution.

On Sat, 27 Sep 2008 20:13:10 -0400, Ben Myers
<ben_myers_spam_me_not@charter.net> wrote:

>What is the EXACT model of the system? Did you install drivers for the
>motherboard chipset? This has to be done first thing after installing a Windows
>operating system, so that drivers for everything else can be installed and
>operate properly. if the system has an Intel CPU, it undoubtedly has an Intel
>chipset, for which drivers are readily available at the Intel web site, if
>nowhere else... Ben Myers
>
>On Sat, 27 Sep 2008 14:42:29 -0400, Jim Carter <cartej@gmail.com> wrote:
>
>>It is hard to tell if this problem is hardware or software.
>>
>>I have a program that will not operate under Windows Vista, which is
>>the OS preinstalled on the HP 530. I downgraded the OS to Windows XP,
>>Service Pack 2. Strange things began happening; for example, my
>>camera was considered a disk drive and card readers are not
>>recognised.
>>
>>Errors are confined to the USB ports. A search of Google reveals
>>many people had problems with the USB ports after they downgraded
>>to XP. No suggestions for correcting the problem could be found.
>>
>>Does anyone here have a magic bullet? I do not expect HP to solve
>>this problem because HP never sold this computer with XP.

I found the 530 in the HP Business Support Center, and I re-read your original
message.

When you installed XP Pro, how did you do it? Best way is to wipe the hard
drive and start from scratch.

After the XP Pro install CD had finished its magic, did you then install the
Intel chipset drivers IMMEDIATELY afterward? If not, download them and install
them again.

You might also try a later version of these drivers from the Intel web site,
which has them for 945-type chipsets.

That's the best I can do in the way of suggestions... Ben Myers

On Sun, 28 Sep 2008 14:37:20 -0400, Jim Carter <cartej@gmail.com> wrote:

>The exact model is HP 530; this is written on the case and is the only
>designation that Google recognises. I stipulated to the store that
>the computer I bought must have Windows XP because the driver for one
>of my cameras (a Canon Model SD 430) would not operate under Vista.
>
>All drivers on the machine work correctly. It is only the USB ports
>that show errors. I can live with these errors, but I am hoping there
>is an easy solution.
>
>On Sat, 27 Sep 2008 20:13:10 -0400, Ben Myers
><ben_myers_spam_me_not@charter.net> wrote:
>
>>What is the EXACT model of the system? Did you install drivers for the
>>motherboard chipset? This has to be done first thing after installing a Windows
>>operating system, so that drivers for everything else can be installed and
>>operate properly. if the system has an Intel CPU, it undoubtedly has an Intel
>>chipset, for which drivers are readily available at the Intel web site, if
>>nowhere else... Ben Myers
>>
>>On Sat, 27 Sep 2008 14:42:29 -0400, Jim Carter <cartej@gmail.com> wrote:
>>
>>>It is hard to tell if this problem is hardware or software.
>>>
>>>I have a program that will not operate under Windows Vista, which is
>>>the OS preinstalled on the HP 530. I downgraded the OS to Windows XP,
>>>Service Pack 2. Strange things began happening; for example, my
>>>camera was considered a disk drive and card readers are not
>>>recognised.
>>>
>>>Errors are confined to the USB ports. A search of Google reveals
>>>many people had problems with the USB ports after they downgraded
>>>to XP. No suggestions for correcting the problem could be found.
>>>
>>>Does anyone here have a magic bullet? I do not expect HP to solve
>>>this problem because HP never sold this computer with XP.

Let me add that I have installed XP on a decent number of systems with an Intel
945 chipset. Never a USB problem, so the cause is either faulty hardware or
faulty drivers. That's why I thought in terms of drivers for the 945 chipset.

.... Ben Myers

On Sun, 28 Sep 2008 14:37:20 -0400, Jim Carter <cartej@gmail.com> wrote:

>The exact model is HP 530; this is written on the case and is the only
>designation that Google recognises. I stipulated to the store that
>the computer I bought must have Windows XP because the driver for one
>of my cameras (a Canon Model SD 430) would not operate under Vista.
>
>All drivers on the machine work correctly. It is only the USB ports
>that show errors. I can live with these errors, but I am hoping there
>is an easy solution.
>
>On Sat, 27 Sep 2008 20:13:10 -0400, Ben Myers
><ben_myers_spam_me_not@charter.net> wrote:
>
>>What is the EXACT model of the system? Did you install drivers for the
>>motherboard chipset? This has to be done first thing after installing a Windows
>>operating system, so that drivers for everything else can be installed and
>>operate properly. if the system has an Intel CPU, it undoubtedly has an Intel
>>chipset, for which drivers are readily available at the Intel web site, if
>>nowhere else... Ben Myers
>>
>>On Sat, 27 Sep 2008 14:42:29 -0400, Jim Carter <cartej@gmail.com> wrote:
>>
>>>It is hard to tell if this problem is hardware or software.
>>>
>>>I have a program that will not operate under Windows Vista, which is
>>>the OS preinstalled on the HP 530. I downgraded the OS to Windows XP,
>>>Service Pack 2. Strange things began happening; for example, my
>>>camera was considered a disk drive and card readers are not
>>>recognised.
>>>
>>>Errors are confined to the USB ports. A search of Google reveals
>>>many people had problems with the USB ports after they downgraded
>>>to XP. No suggestions for correcting the problem could be found.
>>>
>>>Does anyone here have a magic bullet? I do not expect HP to solve
>>>this problem because HP never sold this computer with XP.