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  #1  
Old 08-11-2008, 05:45 AM
don.gaudry@gmail.com
 
Posts: n/a
Default xp wont reboot

I got an error message on my xp desktop and the blue screen came on
and began dumping memory and told me to start in safe mode. I tried to
reboot but then my bios screen came up and then it goes the message
screen that tells you to start in safe mode and then it goes back to
the bios screen . I will try to send the screen shots any advise?
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  #2  
Old 08-11-2008, 06:22 AM
John Doe
 
Posts: n/a
Default Re: xp wont reboot

"don.gaudry@gmail.com" <don.gaudry@gmail.com> wrote:

> I got an error message on my xp desktop and the blue screen came
> on and began dumping memory and told me to start in safe mode. I
> tried to reboot but then my bios screen came up and then it goes
> the message screen that tells you to start in safe mode and then
> it goes back to the bios screen .


Do you know what safe mode is?

> I will try to send the screen shots


How are you going to get a screenshot?

> any advise?


If you don't have a removable media copy of any important files from
your hard drive, go find someone who knows what they're doing to
help you.



--
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  #3  
Old 08-11-2008, 06:25 AM
Paul
 
Posts: n/a
Default Re: xp wont reboot

don.gaudry@gmail.com wrote:
> I got an error message on my xp desktop and the blue screen came on
> and began dumping memory and told me to start in safe mode. I tried to
> reboot but then my bios screen came up and then it goes the message
> screen that tells you to start in safe mode and then it goes back to
> the bios screen . I will try to send the screen shots any advise?


I'd start by checking the RAM.

You can test memory with memtest86+ from memtest.org . There is a version
which will prepare a blank floppy. And an ISO9660 file you can burn to a CD.

I had some RAM fail recently, and at first the computer would not even POST.
If the bad stick was in the "low memory" position, from 0 to 512MB, then
the computer would not POST. I tried the sticks one at a time, and one of
the sticks would POST and also allowed the computer to boot.

In terms of tests you can run, to verify hardware:

1) Test memory with memtest86+

2) Once you have good memory, download the hard drive diagnostic from the
manufacturer's web site. If the boot hard drive is seagate or maxtor brand,
then seagate.com will have a diagnostic for the hard drive.

3) For overall testing that the computer is functional (i.e. you suspect the
Windows OS on the hard drive is corrupted, bad registry, bad boot files
or whatever). I use a Linux LiveCD for that. A LiveCD is a CD that you can
use to boot the computer, and a hard drive does not even need to be
connected to the computer. I have a copy of Knoppix (knopper.net) and a
Ubuntu (ubuntu.com) CD, and either one will boot from the CD. Once in the
desktop, you have some proof the computer hardware is working. Either of
those options is a 700MB download, so you really need a broadband connection
to make the download practical. At the time I prepared my first one, I even
had to buy a new burner, because my old burner would not burn a 700MB ISO9660
image. So it did cost me a few bucks.

Once in Linux, you can even run a Linux version of Prime95 from mersenne.org .
The "torture test" option of that program, makes a good way to load the CPU
and check that it can handle a 100% computing load.

4) I understand that there is some package for Linux, that allows mounting
an NTFS volume read/write in Linux. You may find, while in Linux, that the
disk is visible. It could be mounted read-only, so you could at least see
if files were visible and structures intact. There is at least one Linux
package that will mount NTFS disks in read/write mode, and if there was something
that needed fixing, you might attempt it that way. This is a little more
advanced than I'd be comfortable with myself (it would probably take me the
whole day to install Linux on a spare hard drive, and set up the additional
package - some of the time would be spent trying to find documentation).

5) If you need another tool to do some basic work on the disk, then try Testdisk.
This example, walks through some of the things TestDisk can fix. I would
want a backup image (sector by sector backup), before using a tool like this
to repair something, as this amounts to an "in place" repair procedure. If
something went wrong, you'd want a backup...

http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

HTH,
Paul
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  #4  
Old 08-11-2008, 06:28 AM
John Doe
 
Posts: n/a
Default Re: xp wont reboot

Paul <nospam@needed.com> wrote:

> don.gaudry@gmail.com wrote:


>> I got an error message on my xp desktop and the blue screen came
>> on and began dumping memory and told me to start in safe mode. I
>> tried to reboot but then my bios screen came up and then it goes
>> the message screen that tells you to start in safe mode and then
>> it goes back to the bios screen . I will try to send the screen
>> shots any advise?

>
> I'd start by checking the RAM.


Do you know how he is going to get a screenshot?
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  #5  
Old 08-11-2008, 06:37 AM
Paul
 
Posts: n/a
Default Re: xp wont reboot

John Doe wrote:
> Paul <nospam@needed.com> wrote:
>
>> don.gaudry@gmail.com wrote:

>
>>> I got an error message on my xp desktop and the blue screen came
>>> on and began dumping memory and told me to start in safe mode. I
>>> tried to reboot but then my bios screen came up and then it goes
>>> the message screen that tells you to start in safe mode and then
>>> it goes back to the bios screen . I will try to send the screen
>>> shots any advise?

>> I'd start by checking the RAM.

>
> Do you know how he is going to get a screenshot?


Trying a few simple tests won't hurt.

Paul
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  #6  
Old 08-11-2008, 06:54 AM
John Doe
 
Posts: n/a
Default Re: xp wont reboot

Paul <nospam@needed.com> wrote:

> John Doe wrote:


>> Paul <nospam@needed.com> wrote:
>>
>>> don.gaudry@gmail.com wrote:

>>
>>>> I got an error message on my xp desktop and the blue screen came
>>>> on and began dumping memory and told me to start in safe mode. I
>>>> tried to reboot but then my bios screen came up and then it goes
>>>> the message screen that tells you to start in safe mode and then
>>>> it goes back to the bios screen . I will try to send the screen
>>>> shots any advise?


>>> I'd start by checking the RAM.

>>
>> Do you know how he is going to get a screenshot?

>
> Trying a few simple tests won't hurt.


If I thought he had a clue, I would suggest starting in safe mode.


--
The first big front wheel rollerblades.
http://www.flickr.com/photos/27532210@N04/2565924423/
Google Groups is destroying the USENET archive,
to hell with Google.
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  #7  
Old 08-11-2008, 11:26 AM
2CA001
 
Posts: n/a
Default Re: xp wont reboot

John Doe wrote:
> Paul <nospam@needed.com> wrote:
>
>> don.gaudry@gmail.com wrote:

>
>>> I got an error message on my xp desktop and the blue screen came
>>> on and began dumping memory and told me to start in safe mode. I
>>> tried to reboot but then my bios screen came up and then it goes
>>> the message screen that tells you to start in safe mode and then
>>> it goes back to the bios screen . I will try to send the screen
>>> shots any advise?

>> I'd start by checking the RAM.

>
> Do you know how he is going to get a screenshot?


You've heard of digital cameras?
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  #8  
Old 08-11-2008, 06:27 PM
John Doe
 
Posts: n/a
Default Re: xp wont reboot

2CA001 <class_a@comcast.net> wrote:

> John Doe wrote:


>> Paul <nospam@needed.com> wrote:
>>
>>> don.gaudry@gmail.com wrote:

>>
>>>> I got an error message on my xp desktop and the blue screen came
>>>> on and began dumping memory and told me to start in safe mode. I
>>>> tried to reboot but then my bios screen came up and then it goes
>>>> the message screen that tells you to start in safe mode and then
>>>> it goes back to the bios screen . I will try to send the screen
>>>> shots any advise?


>>> I'd start by checking the RAM.

>>
>> Do you know how he is going to get a screenshot?

>
> You've heard of digital cameras?


Yes... and Linux.

HE CAN SEND THE SCREEN SHOTS MUCH BETTER WITH LINUX!!!



--
The first big front wheel rollerblades.
http://www.flickr.com/photos/27532210@N04/2565924423/
Google Groups is destroying the USENET archive,
to hell with Google.
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  #9  
Old 08-12-2008, 05:31 AM
bluefin
 
Posts: n/a
Default Re: xp wont reboot

Once your computer is in safe mode environment, perform a disk check
from Windows Explorer and right-click Drive C: and choose Properties
and choose Tools and check disk. Perform the same operation if your
hard disk has more than one partition. Once done, your computer should
be in normal mode, otherwise, re-install OS will only overwrite the
damaged or corrupted system files, as long as you don't select to
format/delete your hard disk partition, e..g Drive C:

On Aug 11, 12:45*pm, "don.gau...@gmail.com" <don.gau...@gmail.com>
wrote:
> I got an error message on my xp desktop and the blue screen came on
> and began dumping memory and told me to start in safe mode. I tried to
> reboot but then my bios screen came up and then it goes the message
> screen that tells you to start in safe mode and then it goes back to
> the bios screen . I will try to send the screen shots *any advise?


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  #10  
Old 08-12-2008, 05:54 AM
John Doe
 
Posts: n/a
Default Re: xp wont reboot

bluefin <desertcamel.chen@gmail.com> wrote:

> Once your computer is in safe mode environment,


His computer never makes it to safe mode. Otherwise, how would he
repeatedly get the message that tells him to start in safe mode?

> otherwise, re-install OS will only overwrite the damaged or
> corrupted system files, as long as you don't select to
> format/delete your hard disk partition, e..g Drive C:


Or how about trying System Restore?










>
> On Aug 11, 12:45*pm, "don.gau...@gmail.com" <don.gau...@gmail.com>
> wrote:
>> I got an error message on my xp desktop and the blue screen came
>> on and began dumping memory and told me to start in safe mode. I
>> tried to reboot but then my bios screen came up and then it goes
>> the message screen that tells you to start in safe mode and then
>> it goes back to the bios screen . I will try to send the screen
>> shots *any advise?

>
>




--
The first big front wheel rollerblades.
http://www.flickr.com/photos/27532210@N04/2565924423/
Google Groups is destroying the USENET archive,
to hell with Google.
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