"geoff" <nospam@nospam.com> wrote in message
news:QIyak.117687$6q2.48276@fe03.news.easynews.com ...
> Ordered some computer stuff and was hoping to have it here by the
> holidays.
>
> I received my newegg e-mail with the items ordered and a UPS tracking
> number. So far, so good.
>
> I go to track the UPS number and surprise! UPS says there is no such
> number in their system.
>
> I called Newegg and asked about it but they seem confused on the issue.
>
> So much for having it here quickly . . . if at all.
Takes time for computers to update.
Don't worry it Neweggs says it's on iy's way; it is.
"geoff" <nospam@nospam.com> wrote in message news:QIyak.117687$6q2.48276@fe03.news.easynews.com ...
> Ordered some computer stuff and was hoping to have it here by the holidays.
>
> I received my newegg e-mail with the items ordered and a UPS tracking
> number. So far, so good.
>
> I go to track the UPS number and surprise! UPS says there is no such number
> in their system.
>
> I called Newegg and asked about it but they seem confused on the issue.
>
> So much for having it here quickly . . . if at all.
I think UPS is having problems with their tracking system. I had a
monitor shipped 6/23 that was due here today (7/1). The last update
to their tracking system was posted on 6/24.
"geoff" <nospam@nospam.com> wrote in message
news:QIyak.117687$6q2.48276@fe03.news.easynews.com ...
> Ordered some computer stuff and was hoping to have it here by the
> holidays.
>
> I received my newegg e-mail with the items ordered and a UPS tracking
> number. So far, so good.
>
> I go to track the UPS number and surprise! UPS says there is no such
> number in their system.
>
> I called Newegg and asked about it but they seem confused on the issue.
>
> So much for having it here quickly . . . if at all.
>
> --g
Don't panic yet. I've had newegg orders arrive so fast that UPS tracking
never made it into the UPS tracking system. In other words, you might see
it on your porch before you see it on the web. -Dave
Had this happen in Canada...
the tracking number is generated when the sender scans the package for
pickup...
its verified when the package is actually picked up...sometimes not for 12
hours.
Then the actual tracking process begins...
peter
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"geoff" <nospam@nospam.com> wrote in message
news:QIyak.117687$6q2.48276@fe03.news.easynews.com ...
> Ordered some computer stuff and was hoping to have it here by the
> holidays.
>
> I received my newegg e-mail with the items ordered and a UPS tracking
> number. So far, so good.
>
> I go to track the UPS number and surprise! UPS says there is no such
> number in their system.
>
> I called Newegg and asked about it but they seem confused on the issue.
>
> So much for having it here quickly . . . if at all.
>
> --g
>
>
> I go to track the UPS number and surprise! UPS says there is no
> such number in their system.
That happens to me regularly, and many shippers will advise the
buyer of that possibility. A few days ago I bought a UPS label
online and the tracking number was generated at that time. The
package doesn't show up in their system until the labeled package is
scanned.
Could be worse (especially for the shipper). When you try to ship
something USPS Priority Mail with a prepaid/preprinted label, at the
post office they take the package and say "thank you". You cannot
even tell whether your package is in their system until after the
package is delivered.
In article <QIyak.117687$6q2.48276@fe03.news.easynews.com>, nospam@nospam.com says...
> Ordered some computer stuff and was hoping to have it here by the holidays.
>
> I received my newegg e-mail with the items ordered and a UPS tracking
> number. So far, so good.
>
> I go to track the UPS number and surprise! UPS says there is no such number
> in their system.
>
> I called Newegg and asked about it but they seem confused on the issue.
>
> So much for having it here quickly . . . if at all.
>
> --g
>
>
If you wanted it there quickly, you should have ordered overnight
delivery.
If you wanted it in one piece you should have ordered it Fed-Ex.
I have actually had parts delivered by UPS before their computers
got around to saying they had recieved the shipping info from Newegg,
and you think Newegg is responsible for this failure of UPS to update
their computers in a timely fashion?
Here is the source of frustration, after ordering, I received an email
saying the items shipped from California on 6/30.
The items showed up on 7/1 as planned, but by 6 pm on 7/1, one of the
tracking numbers was still not in the UPS system.
When I called Newegg earlier on 7/1, they said to wait and see if the items
are picked up and it should be by 3 pm PST.
After 3 pm, the tracking number was still not in the UPS system, meaning two
days have been missed.
When I talked to Newegg customer service again, they told me they sent an
email to the facility and their system shows the items are boxed and waiting
to be picked up by UPS. I expressed some concern since two days had been
missed at this point.
Late 7/1, after 9 pm EDT, the UPS number was finally recognized by their
system.
In general, I am happy with Newegg customer support for two reasons, one is,
I can understand them, they do not seem to be outsourced, and the other
reason is they were professional.
On the outsourcing issue, I had to deal with a certain computer company,
based in Texas, the name rhymes with 'Bell', and it seems their customer
support is in India because they were hard to understand and I kept saying,
'what?'.
On the professional issue, I guess we take it for granted that people will
be professional, however, the company that handles my 'flexible spending
account' seems to use highschool students. When I've called about payments,
and then ask for clarification, they would sometimes get huffy and say,
'your question has been answered', and hang up, lol.
"geoff" <nospam@nospam.com> wrote in message
news:QIyak.117687$6q2.48276@fe03.news.easynews.com ...
> Ordered some computer stuff and was hoping to have it here by the
> holidays.
>
> I received my newegg e-mail with the items ordered and a UPS tracking
> number. So far, so good.
>
> I go to track the UPS number and surprise! UPS says there is no such
> number in their system.
>
> I called Newegg and asked about it but they seem confused on the issue.
>
> So much for having it here quickly . . . if at all.
>
> --g
>
>
I do shipping for a retailer so I'm familiar with what probably happened.
Newegg process and packed your item and created an address label with a UPS
tracking number. This is the number that Newegg emailed you. At the end of
the day the shipper is suppose to electronically transmit the day's shipping
info to UPS. Until this happens the tracking # you got from newegg will not
show up on the UPS system.
Newegg - Online Ordering Fun 
Linear Mode
