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  #1  
Old 01-02-2008, 06:24 PM
Bob H
 
Posts: n/a
Default Will not power up

I have an E-Machines T2742 that will not power up after last shutdown. I
changed the power supply and checked out the front panel push button switch.
Is there a relay or something on the main board that controls that function
that I would be able to change?


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  #2  
Old 01-03-2008, 12:41 AM
kony
 
Posts: n/a
Default Re: Will not power up

On Wed, 2 Jan 2008 13:24:44 -0500, "Bob H"
<w3huw@comcast.net> wrote:

>I have an E-Machines T2742 that will not power up after last shutdown. I
>changed the power supply and checked out the front panel push button switch.
>Is there a relay or something on the main board that controls that function
>that I would be able to change?
>



Not exactly, and what there is isn't so likely to fail nor
is user replaceable, though you might try using the Clear
CMOS jumper or pull the battery for a few minutes instead
(either of these while AC power is disconnected from PSU).

Did you confirm that the old PSU had failed for certain or
is it possible it is ok and some other part had failed?
Examine the board for failed capacitors. Take PSU readings
with a multimeter if you have one. Check that all cables
are plugged in like the one for the CPU if present, and that
no cards/etc were disturbed while installing the PSU. Make
sure the PSU input voltage switch is correct per your region
(if a switch for that is present, usually on the rear of the
PSU).


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  #3  
Old 01-03-2008, 09:09 PM
powersupplycables
 
Posts: n/a
Default Re: Will not power up

On Jan 2, 1:24 pm, "Bob H" <w3...@comcast.net> wrote:
> I have an E-Machines T2742 that will not power up after last shutdown. I
> changed the power supply and checked out the front panel push button switch.
> Is there a relay or something on the main board that controls that function
> that I would be able to change?


For trouble shooting, I always check one thing first. Physical
connection.
Check to see if your cables from psu to motherboard are securely
connected. Then your psu may not be big enough to handle the
application. Check psu wattage.

jennifer
http://www.powersupplycables.com/
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  #4  
Old 01-03-2008, 10:49 PM
kony
 
Posts: n/a
Default Re: Will not power up

On Thu, 3 Jan 2008 13:09:50 -0800 (PST), powersupplycables
<bijindesu2@yahoo.com> wrote:

>On Jan 2, 1:24 pm, "Bob H" <w3...@comcast.net> wrote:
>> I have an E-Machines T2742 that will not power up after last shutdown. I
>> changed the power supply and checked out the front panel push button switch.
>> Is there a relay or something on the main board that controls that function
>> that I would be able to change?

>
>For trouble shooting, I always check one thing first. Physical
>connection.
>Check to see if your cables from psu to motherboard are securely
>connected. Then your psu may not be big enough to handle the
>application. Check psu wattage.
>
>jennifer
>http://www.powersupplycables.com/



.... and yet, a machine that "will not power up after last
shutdown", not having been moved nor having sat around for a
LONG time, won't tend to have the cables jumping out of
their sockets all by themselves.

The PSU may indeed not be of high enough capacity or quality
to handle the system, but this system flaw only revealed
itself in longer term use instead of an immediate failure to
run when brand new. IOW, premature aging of the PSU by
running at higher load than would deliver acceptible
lifespan. Then again, it could still be the motherboard or
something else instead.
Reply With Quote
  #5  
Old 01-04-2008, 06:34 PM
Bob H
 
Posts: n/a
Default Re: Will not power up


"kony" <spam@spam.com> wrote in message
news:ndpqn3hsqf7krks9a622fdq8inikuf9ln1@4ax.com...
On Thu, 3 Jan 2008 13:09:50 -0800 (PST), powersupplycables
<bijindesu2@yahoo.com> wrote:

>On Jan 2, 1:24 pm, "Bob H" <w3...@comcast.net> wrote:
>> I have an E-Machines T2742 that will not power up after last shutdown. I
>> changed the power supply and checked out the front panel push button

switch.
>> Is there a relay or something on the main board that controls that

function
>> that I would be able to change?

>
>For trouble shooting, I always check one thing first. Physical
>connection.
>Check to see if your cables from psu to motherboard are securely
>connected. Then your psu may not be big enough to handle the
>application. Check psu wattage.
>
>jennifer
>http://www.powersupplycables.com/



.... and yet, a machine that "will not power up after last
shutdown", not having been moved nor having sat around for a
LONG time, won't tend to have the cables jumping out of
their sockets all by themselves.

The PSU may indeed not be of high enough capacity or quality
to handle the system, but this system flaw only revealed
itself in longer term use instead of an immediate failure to
run when brand new. IOW, premature aging of the PSU by
running at higher load than would deliver acceptible
lifespan. Then again, it could still be the motherboard or
something else instead.

I have removed the battery for a few minutes but nothing has changed. I have
no way to check voltages to determine if the old and/or new supply is bad.
The front panel switch is good as looked at with an ohmmeter where it plugs
into the main board. Where it goes from there I haven't a clue but it does
something to control the application of 115 volts to the PSU. There is no 115
volts delivered so I have no way to determine the status of either the old or
new supply. Everything is plugged in correctly and all other stuff is in
order. Am I to assume that the computer is a throwaway because of this
strange problem?


Reply With Quote
  #6  
Old 01-04-2008, 09:38 PM
Paul
 
Posts: n/a
Default Re: Will not power up

Bob H wrote:
> "kony" <spam@spam.com> wrote in message
> news:ndpqn3hsqf7krks9a622fdq8inikuf9ln1@4ax.com...
> On Thu, 3 Jan 2008 13:09:50 -0800 (PST), powersupplycables
> <bijindesu2@yahoo.com> wrote:
>
>> On Jan 2, 1:24 pm, "Bob H" <w3...@comcast.net> wrote:
>>> I have an E-Machines T2742 that will not power up after last shutdown. I
>>> changed the power supply and checked out the front panel push button

> switch.
>>> Is there a relay or something on the main board that controls that

> function
>>> that I would be able to change?

>> For trouble shooting, I always check one thing first. Physical
>> connection.
>> Check to see if your cables from psu to motherboard are securely
>> connected. Then your psu may not be big enough to handle the
>> application. Check psu wattage.
>>
>> jennifer
>> http://www.powersupplycables.com/

>
>
> ... and yet, a machine that "will not power up after last
> shutdown", not having been moved nor having sat around for a
> LONG time, won't tend to have the cables jumping out of
> their sockets all by themselves.
>
> The PSU may indeed not be of high enough capacity or quality
> to handle the system, but this system flaw only revealed
> itself in longer term use instead of an immediate failure to
> run when brand new. IOW, premature aging of the PSU by
> running at higher load than would deliver acceptible
> lifespan. Then again, it could still be the motherboard or
> something else instead.
>
> I have removed the battery for a few minutes but nothing has changed. I have
> no way to check voltages to determine if the old and/or new supply is bad.
> The front panel switch is good as looked at with an ohmmeter where it plugs
> into the main board. Where it goes from there I haven't a clue but it does
> something to control the application of 115 volts to the PSU. There is no 115
> volts delivered so I have no way to determine the status of either the old or
> new supply. Everything is plugged in correctly and all other stuff is in
> order. Am I to assume that the computer is a throwaway because of this
> strange problem?


There are a couple power supply specs here. This will show you what voltages
are on which pins.

24 pin
http://www.formfactors.org/developer...public_br2.pdf

20 pin
http://www.formfactors.org/developer...X12V_1_3dg.pdf

ATX supplies are "soft off". The AC is connected, when you flip the switch
on the back. There isn't much to check there anyway, so no reason to go near
the AC. As long as you see your room lights flicker, when the back switch is
used, that proves you are seeing the inrush current charging up the main
capacitor.

This is not intended to fix your problem, but is a reference, in case you
are curious what is inside the supply. The main capacitors, would be C5
and C6. Inrush current is limited by NTCR1, a device whose resistance
changes when it gets hot.

http://www.pavouk.comp.cz/hw/en_atxps.html

The first thing the supply does, when switched on at the back, is put out
the +5VSB voltage. The motherboard needs that voltage, to run the logic
chip that connects to the front panel switch. When a momentary contact
is seen on the front panel power switch, the motherboard logic chip
latches the condition, and drives a steady zero volt logic level on the
PS_ON# signal. When the supply sees PS_ON# go low, that tells the
supply to switch on the rest of the outputs. So that is the soft
power function. The +5VSB runs all the time, while the other
voltages are delivered to make fans spin, power the processor
and so on.

So, with a meter, you'd check that +5VSB was present. (On Asus motherboards,
there is usually a green LED connected directly to +5VSB, so you can tell
when that voltage is present.) Then, the next thing you'd check, is
what state the PS_ON# signal is in, and whether PS_ON# is close
to 5V when the supply is supposed to be "soft off" and the signal
on PS_ON# is close to zero volts, when the computer is supposed to
be running.

That is where I'd start.

Since all the voltages on the 20 or 24 pin connector are relatively
low voltages, there isn't a shock hazard to speak of. The only thing
you'd want to avoid, is shorting any of the output rails. On a
multimeter, that means avoiding the use of the current measurement
feature of your meter (i.e. don't plug the leads into the current
measurement holes - the internal fuse will blow before anything
really nasty happens).

Paul
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  #7  
Old 01-05-2008, 12:57 AM
Bob H
 
Posts: n/a
Default Re: Will not power up


"Paul" <nospam@needed.com> wrote in message news:flm8qh$1oj$1@aioe.org...
Bob H wrote:
> "kony" <spam@spam.com> wrote in message
> news:ndpqn3hsqf7krks9a622fdq8inikuf9ln1@4ax.com...
> On Thu, 3 Jan 2008 13:09:50 -0800 (PST), powersupplycables
> <bijindesu2@yahoo.com> wrote:
>
>> On Jan 2, 1:24 pm, "Bob H" <w3...@comcast.net> wrote:
>>> I have an E-Machines T2742 that will not power up after last shutdown. I
>>> changed the power supply and checked out the front panel push button

> switch.
>>> Is there a relay or something on the main board that controls that

> function
>>> that I would be able to change?

>> For trouble shooting, I always check one thing first. Physical
>> connection.
>> Check to see if your cables from psu to motherboard are securely
>> connected. Then your psu may not be big enough to handle the
>> application. Check psu wattage.
>>
>> jennifer
>> http://www.powersupplycables.com/

>
>
> ... and yet, a machine that "will not power up after last
> shutdown", not having been moved nor having sat around for a
> LONG time, won't tend to have the cables jumping out of
> their sockets all by themselves.
>
> The PSU may indeed not be of high enough capacity or quality
> to handle the system, but this system flaw only revealed
> itself in longer term use instead of an immediate failure to
> run when brand new. IOW, premature aging of the PSU by
> running at higher load than would deliver acceptible
> lifespan. Then again, it could still be the motherboard or
> something else instead.
>
> I have removed the battery for a few minutes but nothing has changed. I

have
> no way to check voltages to determine if the old and/or new supply is bad.
> The front panel switch is good as looked at with an ohmmeter where it plugs
> into the main board. Where it goes from there I haven't a clue but it does
> something to control the application of 115 volts to the PSU. There is no

115
> volts delivered so I have no way to determine the status of either the old

or
> new supply. Everything is plugged in correctly and all other stuff is in
> order. Am I to assume that the computer is a throwaway because of this
> strange problem?


There are a couple power supply specs here. This will show you what voltages
are on which pins.

24 pin
http://www.formfactors.org/developer...public_br2.pdf

20 pin
http://www.formfactors.org/developer...X12V_1_3dg.pdf

ATX supplies are "soft off". The AC is connected, when you flip the switch
on the back. There isn't much to check there anyway, so no reason to go near
the AC. As long as you see your room lights flicker, when the back switch is
used, that proves you are seeing the inrush current charging up the main
capacitor.

This is not intended to fix your problem, but is a reference, in case you
are curious what is inside the supply. The main capacitors, would be C5
and C6. Inrush current is limited by NTCR1, a device whose resistance
changes when it gets hot.

http://www.pavouk.comp.cz/hw/en_atxps.html

The first thing the supply does, when switched on at the back, is put out
the +5VSB voltage. The motherboard needs that voltage, to run the logic
chip that connects to the front panel switch. When a momentary contact
is seen on the front panel power switch, the motherboard logic chip
latches the condition, and drives a steady zero volt logic level on the
PS_ON# signal. When the supply sees PS_ON# go low, that tells the
supply to switch on the rest of the outputs. So that is the soft
power function. The +5VSB runs all the time, while the other
voltages are delivered to make fans spin, power the processor
and so on.

So, with a meter, you'd check that +5VSB was present. (On Asus motherboards,
there is usually a green LED connected directly to +5VSB, so you can tell
when that voltage is present.) Then, the next thing you'd check, is
what state the PS_ON# signal is in, and whether PS_ON# is close
to 5V when the supply is supposed to be "soft off" and the signal
on PS_ON# is close to zero volts, when the computer is supposed to
be running.

That is where I'd start.

Since all the voltages on the 20 or 24 pin connector are relatively
low voltages, there isn't a shock hazard to speak of. The only thing
you'd want to avoid, is shorting any of the output rails. On a
multimeter, that means avoiding the use of the current measurement
feature of your meter (i.e. don't plug the leads into the current
measurement holes - the internal fuse will blow before anything
really nasty happens).

Paul

:Paul
Thank you for your comments but I must tell you that there are NO voltages
present on any pins in the supply chain. I believe the basic 115 Volts is not
presented to the supply and I feel the signal (or whatever it is) is not
getting to the PSU to apply and power it. Again I must state that the front
panel switch, which initiates the power up process checks out as active when
depressed and checked with an ohmmeter where it interfaces the main board.
This is true of two supplies, one new and 300W and the original which is
250W. The system is dead as it can be. Something somewhere takes that front
panel switch closure when depressed and initiates a sequence that applies the
115 Volts to the supply (in my opinion). It is not hapening and I am helpless
without a schematic to follow the path.


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  #8  
Old 01-05-2008, 04:31 AM
Paul
 
Posts: n/a
Default Re: Will not power up

Bob H wrote:

> Thank you for your comments but I must tell you that there are NO voltages
> present on any pins in the supply chain. I believe the basic 115 Volts is not
> presented to the supply and I feel the signal (or whatever it is) is not
> getting to the PSU to apply and power it. Again I must state that the front
> panel switch, which initiates the power up process checks out as active when
> depressed and checked with an ohmmeter where it interfaces the main board.
> This is true of two supplies, one new and 300W and the original which is
> 250W. The system is dead as it can be. Something somewhere takes that front
> panel switch closure when depressed and initiates a sequence that applies the
> 115 Volts to the supply (in my opinion). It is not hapening and I am helpless
> without a schematic to follow the path.
>
>


Nope. Doesn't work that way.

Plug in the ATX power supply. Flip the switch on the back to the ON
position. Take a multimeter. Measure between +5VSB and COM. If there is
no +5VSB present, the power supply is dead.

The +5VSB powers the motherboard (logic level power, having nothing to
do with 115VAC). The motherboard has a logic chip. The logic chip is
controlled by the front panel, momentary contact switch. The logic chip
sends a signal which is either zero volts or five volts, to the
PS_ON# pin. That is how the rest of the power supply is controlled.

Sometimes, the motherboard is at fault, or you have a bad momentary contact
switch. Or the driver on the motherboard has become weak, and is unable
to sink a couple milliamps, and bring the level on the PS_ON#
to the close-to-zero volts needed to turn the power supply on.

Once you bring PS_ON# to zero volts (can do that by shorting to COM),
the other outputs should turn on. That won't work, if the +5VSB part
is not working.

The power supply is a switching unit. It has a couple transistors that
switch the high voltage DC rectified on the primary side, to drive the
transformer. The base drive to the transistors, is relatively low level.
It is a simple matter, to turn off the signals to the switching
transistors, and that is what "shuts off the supply". The supply is
actually still running, at least the +5VSB portion is. You should
review the description on the Pavouk site I quoted, as the author
of that site as gone to some amount of trouble to teach us. (The schematic
of a representative ATX supply, was hand copied by examining the PCB
of the supply. The schematic did not come from the PSU manufacturer.)

Notice the thing "second power supply" in the lower left corner of the
power supply schematic. That is what supplies +5VSB, and that runs as
soon as AC is available. That "second power supply" is almost exactly
what you would have found in a wall wart DC adapter 10 years ago.
It consists of transformer, rectifier, filter cap, and linear 5V
regulator. It is not very efficient, but should be quite reliable.

The TL494 provides base drive for the transistors. If the TL494 is
suppressed, by control coming from PS_ON# on the lower left of the
page, then it doesn't provide any signal, and the two transistors
just sit there silent. The transistors have to alternate, like a
two cylinder engine, to make any output. Both the base drive (T2),
and the output (T3), are transformer isolated. That is how the hazard
from the AC is avoided. Transformers separate the user from the AC.
The transformers are "hi pot tested" before leaving the factory,
to a level of 1000V or more (I'd have to look up a typical number).
Thus, they easily withstand the normal AC level applied, without
breaking down, and making a stink.

So start simple - plug in, turn on at the back, and check for
+5VSB.

If the fuse is blown (F1, upper left of Pavouk diagram),
then neither the +5VSB chunk, nor the main supply, will work.
If the fuse blew, it blew for a good reason, like a serious fault
in the main bridge rectifier or the big caps. You'd need to
replace more than the fuse, to make it work again.

If +5VSB is not present, chuck the supply. Your life is worth
more, than poking around inside the supply, so stay out of
there.

Paul
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  #9  
Old 01-05-2008, 01:34 PM
Bob H
 
Posts: n/a
Default Re: Will not power up


"Paul" <nospam@needed.com> wrote in message news:flm8qh$1oj$1@aioe.org...
Bob H wrote:
> "kony" <spam@spam.com> wrote in message
> news:ndpqn3hsqf7krks9a622fdq8inikuf9ln1@4ax.com...
> On Thu, 3 Jan 2008 13:09:50 -0800 (PST), powersupplycables
> <bijindesu2@yahoo.com> wrote:
>
>> On Jan 2, 1:24 pm, "Bob H" <w3...@comcast.net> wrote:
>>> I have an E-Machines T2742 that will not power up after last shutdown. I
>>> changed the power supply and checked out the front panel push button

> switch.
>>> Is there a relay or something on the main board that controls that

> function
>>> that I would be able to change?

>> For trouble shooting, I always check one thing first. Physical
>> connection.
>> Check to see if your cables from psu to motherboard are securely
>> connected. Then your psu may not be big enough to handle the
>> application. Check psu wattage.
>>
>> jennifer
>> http://www.powersupplycables.com/

>
>
> ... and yet, a machine that "will not power up after last
> shutdown", not having been moved nor having sat around for a
> LONG time, won't tend to have the cables jumping out of
> their sockets all by themselves.
>
> The PSU may indeed not be of high enough capacity or quality
> to handle the system, but this system flaw only revealed
> itself in longer term use instead of an immediate failure to
> run when brand new. IOW, premature aging of the PSU by
> running at higher load than would deliver acceptible
> lifespan. Then again, it could still be the motherboard or
> something else instead.
>
> I have removed the battery for a few minutes but nothing has changed. I

have
> no way to check voltages to determine if the old and/or new supply is bad.
> The front panel switch is good as looked at with an ohmmeter where it plugs
> into the main board. Where it goes from there I haven't a clue but it does
> something to control the application of 115 volts to the PSU. There is no

115
> volts delivered so I have no way to determine the status of either the old

or
> new supply. Everything is plugged in correctly and all other stuff is in
> order. Am I to assume that the computer is a throwaway because of this
> strange problem?


There are a couple power supply specs here. This will show you what voltages
are on which pins.

24 pin
http://www.formfactors.org/developer...public_br2.pdf

20 pin
http://www.formfactors.org/developer...X12V_1_3dg.pdf

ATX supplies are "soft off". The AC is connected, when you flip the switch
on the back. There isn't much to check there anyway, so no reason to go near
the AC. As long as you see your room lights flicker, when the back switch is
used, that proves you are seeing the inrush current charging up the main
capacitor.

This is not intended to fix your problem, but is a reference, in case you
are curious what is inside the supply. The main capacitors, would be C5
and C6. Inrush current is limited by NTCR1, a device whose resistance
changes when it gets hot.

http://www.pavouk.comp.cz/hw/en_atxps.html

The first thing the supply does, when switched on at the back, is put out
the +5VSB voltage. The motherboard needs that voltage, to run the logic
chip that connects to the front panel switch. When a momentary contact
is seen on the front panel power switch, the motherboard logic chip
latches the condition, and drives a steady zero volt logic level on the
PS_ON# signal. When the supply sees PS_ON# go low, that tells the
supply to switch on the rest of the outputs. So that is the soft
power function. The +5VSB runs all the time, while the other
voltages are delivered to make fans spin, power the processor
and so on.

So, with a meter, you'd check that +5VSB was present. (On Asus motherboards,
there is usually a green LED connected directly to +5VSB, so you can tell
when that voltage is present.) Then, the next thing you'd check, is
what state the PS_ON# signal is in, and whether PS_ON# is close
to 5V when the supply is supposed to be "soft off" and the signal
on PS_ON# is close to zero volts, when the computer is supposed to
be running.

That is where I'd start.

Since all the voltages on the 20 or 24 pin connector are relatively
low voltages, there isn't a shock hazard to speak of. The only thing
you'd want to avoid, is shorting any of the output rails. On a
multimeter, that means avoiding the use of the current measurement
feature of your meter (i.e. don't plug the leads into the current
measurement holes - the internal fuse will blow before anything
really nasty happens).

Paul

Well Paul I have found some egg on my face when reviewing the
supply data you reference. I did find that the +5VSB is indeed
present on pin 9 (purple wire) on my 20 pin connector. Having
previously checked the front panel momentary switch is working
I can then proceed to short pin 14 (PS_ ON) green wire to ground
momentarily and the supply should come on. If indeed that is the case
(I haven't tried it yet) I have a situation that is not readily repairable
but
a work around could be rigged up so I can get back on line and at least
save things I would otherwise lose.

OK so I shorted PS_ON to ground and up comes the supply as you
indicated. Progress - progress. However I find it is not a momentary
thing and it shuts down when I remove the short. So if I rig up a switch
that will do that I can probably proceed.

I cannot possibly thank you enough for your assistance. I should have
gone this route in the first place instead of assuming a bad supply and
just going out and buying one.

Bob H



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  #10  
Old 01-05-2008, 01:56 PM
w_tom
 
Posts: n/a
Default Re: Will not power up

You are now learning that the power supply 'system' is far more than
a power supply. The purple wire provides power to another component
called the power supply controller. There was no reason to disconnect
anything (even power switch wire) to appreciate what is happening.

First, that +5VSB (purple wire) voltage is there all the time. So
what exactly is that numbers. Does it exceed 4.87 volts?

Not take a measurement of the green wire (what you shorted with a
paper clip). What are those numbers before and when power switch is
pressed. And then what happens to the gray wire before and when power
switch is pressed. When? Yes, does it rise and then fall off? Or
does the voltage rise (or drop) and stay there?

As you provide those numbers, then what actually exists is
understood AND the next reply tells you more about what you are seeing
and how the power supply 'system' works. But you must provide
numbers. Not just that the +5VSB voltage exists. But what is the
number.

On Jan 5, 8:34*am, "Bob H" <w3...@comcast.net> wrote:
> Well Paul I have found some egg on my face when reviewing the
> supply data you reference. I did find that the +5VSB is indeed
> present on pin 9 (purple wire) on my 20 pin connector. Having
> previously checked the front panel momentary switch is working
> I can then proceed to short pin 14 (PS_ ON) green wire to ground
> momentarily and the supply should come on. If indeed that is the case
> (I haven't tried it yet) I have a situation that is not readily repairable
> but
> a work around could be rigged up so I can get back on line and at least
> save things I would otherwise lose.

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