Trouble understanding errors in Intel StorCon+ (Storage Console Plus)for RAID
A client failed to report a blaring alarm coming from this Intel
SRCS14L RAID controller for three weeks! When I went on-site, the
server closet felt like walking into an oven and I found that 2 of 4
drives had gone offline in 2 weeks.
The 4 drives are configured in a RAID 10. I have never seen these
errors occur. All drives appear online but looking at the Logical
Configuration view, there are 2 drives that have red cylinder icons
with lightning bolts on them. I'm attaching some screen shots.
In the physical Config view, I get an option to "Repair Config. Data"
but I'm not clear on what this means. Intel does not support this
card and they will not talk to me over the phone about it.
Can anyone shed a little light on this?
Re: Trouble understanding errors in Intel StorCon+ (Storage Console Plus) for RAID
"John Doe" <newworldironman@gmail.com> wrote in message
news:a899021d-4f51-46b4-b3da-153b8b901a8c@d4g2000prg.googlegroups.com...
[question clipped]
> I'm attaching some screen shots.
I can't help directly with the problem, but a quick heads-up:
This newsgroup can't take attachments. You have to subscribe to an online
photo service, upload your photos there, then get the URL for your photos,
one at a time and post the URL in this group. Of course, the URL will
probably wrap, so you will probably want to put the URL through a URL
shrinker first (TinyURL for example). Aparently, the newsgroup works better
this way!
Re: Trouble understanding errors in Intel StorCon+ (Storage Console Plus) for RAID
John Doe <newworldironman@gmail.com> wrote in
news:a899021d-4f51-46b4-b3da-153b8b901a8c@d4g2000prg.googlegroups.com:
> A client failed to report a blaring alarm coming from this Intel
> SRCS14L RAID controller for three weeks! When I went on-site, the
> server closet felt like walking into an oven and I found that 2 of 4
> drives had gone offline in 2 weeks.
> The 4 drives are configured in a RAID 10. I have never seen these
> errors occur. All drives appear online but looking at the Logical
> Configuration view, there are 2 drives that have red cylinder icons
> with lightning bolts on them. I'm attaching some screen shots.
> In the physical Config view, I get an option to "Repair Config. Data"
> but I'm not clear on what this means. Intel does not support this
> card and they will not talk to me over the phone about it.
> Can anyone shed a little light on this?
Screen shots you say! I'd pay a dollar to see how you do that in this
newsgroup. You are aware that this is a newsgroup and not a forum run by
google aren't you? Newsgroups are totally independent of and predate
google by many years.
Re: Trouble understanding errors in Intel StorCon+ (Storage ConsolePlus) for RAID
Thanks for pointing that out to me. Here's a link to a Google photo
album. http://picasaweb.google.com/newworld...tsOfRAIDIssues
I'd also like to include the text from the config and log of the RAID
card but it's a long log. I can e-mail it if this is not a problem.
Thanks again!
Re: Trouble understanding errors in Intel StorCon+ (Storage ConsolePlus) for RAID
John Doe wrote:
> Thanks for pointing that out to me. Here's a link to a Google photo
> album. http://picasaweb.google.com/newworld...tsOfRAIDIssues
> I'd also like to include the text from the config and log of the RAID
> card but it's a long log. I can e-mail it if this is not a problem.
> Thanks again!
PDF page 178, Table 11-23. Lightning bolt icon = "FAIL"
Maybe going through the logs, would give a hint as to how many
drives have failed. The icons almost suggest to me, that three
or four drives are failed, but that can't be right.
Re: Trouble understanding errors in Intel StorCon+ (Storage ConsolePlus) for RAID
Here's the log. Thanks Paul!
Intel Storage Console Plus - Version
3.06
=========================================
Date/Time: Wed Feb 20 16:14:16 2008
Operating system: Windows 9x/NT/2000, Version: 5.2, Rev. 3790
Driver version: 3.13
Processor: x86 Family 6 Model 2 Stepping 9
Physical memory: 2096060 KB
Controller
Information
======================
Type: SRCS14L Slot/Address: 3/0
Firmware version: 2.36.07-R05F Serial no.: 48C00546
Features: C 0 1 4 5 10 Channel count: 2
Cache: On Delayed Write: On
Hardware level: 0 Cache RAM: 64 MB, 1 bank(s)
RAM Type: SDRAM, ECC RAM Speed: unknown
SDRAM Parameters (hex.):
00: AA AA AA AA AA AA 24 00 AA AA AA AA AA AA AA AA
10: AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA
20: AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA
30: AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA
Base Flash Size: 4096 KB Ext. Flash Size: Not present
Processor: i960RZ ID(hex): 00823013 18879013
ACPI Interface: Supported Memory bus width: 64 Bit
Prim. PCI width: 64 Bit Sec. PCI width: 32 Bit
Prim. PCI speed: 66 MHz Sec. PCI speed: 66 MHz
DO_EVENT_HIT: On READ_AHEAD: On
ADD_FLUSH_PROCS: On USE_XOR_ENGINE: On
NUM_SETS: 8 BLOCK_SIZE: 32
PARITY_FRACTION: 5 MAX_RD_AHD_PROCS: 1
MIN_RD_AHD_DEPTH: 256 MAX_RD_AHD_DEPTH: 1024
RD_AHD_FTR: 6 MAX_NUM_BLOCKS: 16
FLUSH_START_RATE: 3 MAX_TIME_F_STOP: 1
MAX_AGE_DIRTY_BUF:1 FSTRAT1_THRESHOLD:6
FSTRAT2_TX_LENGTH:2 FSTRAT2_DCNT: 15
MIN_PERCENT_DIRTY:45
XOR Engine installed
BBU: Not supported
IO Processor Information
------------------------
Channel: SATA A IOP Type: SI3112 Rev. 02
Spec. Version SATA-I
Clustering: NA
Channel: SATA B IOP Type: SI3112 Rev. 02
Spec. Version SATA-I
Clustering: NA
Device
Information
==================
Drive Name: WEST-DGTWDC WD360GD-00FN
Rev.: 35.0
Attributes: RW
Capacity: 35272 MB Cap.(Blocks): 72237104
Total Capacity: 35304 MB Tot. Cap.(Blk.): 72303840
Channel: SATA Target ID: A:0
Transfer Rate: Yes (150.0 MB/s)
Read Cache: On Write Cache: On
Tagged Queues: Off
Initialized: Yes (DDF2) Last Status: 0x00000000
Retries: 0 Reassigns: 0
Logical Drive: 0 Grown Defects: 0
S.M.A.R.T status N/A
Drive Name: WEST-DGTWDC WD360GD-00FN
Rev.: 35.0
Attributes: RW
Capacity: 35272 MB Cap.(Blocks): 72237104
Total Capacity: 35304 MB Tot. Cap.(Blk.): 72303840
Channel: SATA Target ID: A:1
Transfer Rate: Yes (150.0 MB/s)
Read Cache: On Write Cache: On
Tagged Queues: Off
Initialized: Yes (DDF2) Last Status: 0x00000000
Retries: 0 Reassigns: 0
Logical Drive: 1 Grown Defects: 0
S.M.A.R.T status N/A
Drive Name: WEST-DGTWDC WD360GD-00FN
Rev.: 35.0
Attributes: RW
Capacity: 35272 MB Cap.(Blocks): 72237104
Total Capacity: 35304 MB Tot. Cap.(Blk.): 72303840
Channel: SATA Target ID: B:0
Transfer Rate: Yes (150.0 MB/s)
Read Cache: On Write Cache: On
Tagged Queues: Off
Initialized: Yes (DDF2) Last Status: 0x00000120
Retries: 13 Reassigns: 0
Logical Drive: -- Grown Defects: 0
S.M.A.R.T status N/A
Drive Name: WEST-DGTWDC WD360GD-00FN
Rev.: 35.0
Attributes: RW
Capacity: 35272 MB Cap.(Blocks): 72237104
Total Capacity: 35304 MB Tot. Cap.(Blk.): 72303840
Channel: SATA Target ID: B:1
Transfer Rate: Yes (150.0 MB/s)
Read Cache: On Write Cache: On
Tagged Queues: Off
Initialized: Yes (DDF2) Last Status: 0x00000120
Retries: 9 Reassigns: 0
Logical Drive: -- Grown Defects: 0
S.M.A.R.T status N/A
Trouble understanding errors in Intel StorCon+ (Storage Console Plus)for RAID 