Hi all . I have a Gateway GM5260 which I was happy with but now all of a sudden the prompt tells me there is no TV tuner installed ? It has what I think is an external tuner IF that is the infa-red gizzmo with a remote it says SMK on the underside of it and it worked fine as I recorded TV around Christmas time now all of a sudden there seems to be "no tuner installed" ? What happened and how do I fix it ? I tried Gateway and their answe was to try to go back and do the windows recovery at a prior date which I had already tried and got no where? their only other recomendation was to re-format the drive and re-load windows on my 250 gif hard drive which I have 200 gigs used ! Needless to say I don't want to loose all this right now until I can back it up but also all the programs I will also loose is shocking and some I cannot reload or replace! ( serials and activations etc) because of the rigamorole involved not to mention time and locating my info from when I got the software too ! If this cannot be fixed can I put on another Tuner ( external ? The current infa-red thing also works my media center as well ? Either that or does any one know how to check and see if the device wizzard even says the tuner is there or what ? I looked but have no clue as to what the tuner is called in devices? I tried online as I said with a supposed "tech" guy from Gateway and they were useless except to try and sell me an extended warranty ! and them sugest I reload (format) C drive and reinstall the windows software it came with ! ! ! RIGHT NEVER again will I buy a Gateway ! I do notice that when I reboot a prompt tell me some file cannot be located too ? Could this be the problem ? Thanks all for any help . I am bedridden and stay connected to the world with tis computer and am heartsick it does not work already as I purchased it in Nov. of 2007 !
bigmike825 <bigmike825.334pg0@no.email.invalid> wrote on 12
Jan 2008
>
> Hi all . I have a Gateway GM5260 which I was happy with
> but now all of a sudden the prompt tells me there is no TV
> tuner installed ? It has what I think is an external tuner
> IF that is the infa-red gizzmo with a remote it says SMK on
> the underside of it and it worked fine as I recorded TV
> around Christmas time now all of a sudden there seems to be
> "no tuner installed" ? What happened and how do I fix it
> ? I tried Gateway and their answe was to try to go back
> and do the windows recovery at a prior date which I had
> already tried and got no where? their only other
> recomendation was to re-format the drive and re-load
> windows on my 250 gif hard drive which I have 200 gigs used
> ! Needless to say I don't want to loose all this right now
> until I can back it up but also all the programs I will
> also loose is shocking and some I cannot reload or replace!
> ( serials and activations etc) because of the rigamorole
> involved not to mention time and locating my info from when
> I got the software too ! If this cannot be fixed can I put
> on another Tuner ( external ? The current infa-red thing
> also works my media center as well ? Either that or does
> any one know how to check and see if the device wizzard
> even says the tuner is there or what ? I looked but have
> no clue as to what the tuner is called in devices? I tried
> online as I said with a supposed "tech" guy from Gateway
> and they were useless except to try and sell me an extended
> warranty ! and them sugest I reload (format) C drive and
> reinstall the windows software it came with ! ! ! RIGHT
> NEVER again will I buy a Gateway ! I do notice that
> when I reboot a prompt tell me some file cannot be located
> too ? Could this be the problem ? Thanks all for any help .
> I am bedridden and stay connected to the world with tis
> computer and am heartsick it does not work already as I
> purchased it in Nov. of 2007 !
>
>
>
According to the Gateway site, the tv tuner is likely a
Hauppauge [sp?] pci card. In device manager you can look for
this or view what is connected to the pci bus. It might have a
red 'x' mark. Right click and look at properties. This may or
may not show anything interesting. Anyway ... the first tab
should offer the opportunity to 'update drivers', or some such.
Click this and follow the 'recommended' choices. Windoze should
find the missing file you noted and reinstall from the dll
backups ... I hope. You'll just have to see where this leads
you.
Alternatively, in device manager you can right click on the
'computer' item, and choose 'scan for changes' or some such.
This will cause a system scan for lost/not working items, and
should lead you to the same choices of searching for drivers, as
above.
btw, the 'gizzmo' you refer to is just an ir device.
bigmike825 wrote:
>
> Hi all. I have a Gateway GM5260 which I was happy with but now
> all of a sudden the prompt tells me there is no TV tuner installed
.... lots snipped ...
This is advice. If you can't prepare your message and cut it into
sensible paragraphs, I am not willing to ATTEMPT to read it. Any
time I see a large mass of print with no discernable intervals, I
normally just ignore it. Once in a blue moon I will make a noise.
--
[mail]: Chuck F (cbfalconer at maineline dot net)
[page]: <http://cbfalconer.home.att.net>
Try the download section.
On Jan 12, 9:32 pm, bigmike825 <bigmike825.334...@no.email.invalid>
wrote:
> Hi all . I have a Gateway GM5260 which I was happy with but now all of
> a sudden the prompt tells me there is no TV tuner installed ? It has
> what I think is an external tuner IF that is the infa-red gizzmo with a
> remote it says SMK on the underside of it and it worked fine as I
> recorded TV around Christmas time now all of a sudden there seems to be
> "no tuner installed" ? What happened and how do I fix it ? I tried
> Gateway and their answe was to try to go back and do the windows
> recovery at a prior date which I had already tried and got no where?
> their only other recomendation was to re-format the drive and re-load
> windows on my 250 gif hard drive which I have 200 gigs used ! Needless
> to say I don't want to loose all this right now until I can back it up
> but also all the programs I will also loose is shocking and some I
> cannot reload or replace! ( serials and activations etc) because of the
> rigamorole involved not to mention time and locating my info from when I
> got the software too ! If this cannot be fixed can I put on another
> Tuner ( external ? The current infa-red thing also works my media
> center as well ? Either that or does any one know how to check and see
> if the device wizzard even says the tuner is there or what ? I looked
> but have no clue as to what the tuner is called in devices? I tried
> online as I said with a supposed "tech" guy from Gateway and they were
> useless except to try and sell me an extended warranty ! and them sugest
> I reload (format) C drive and reinstall the windows software it came
> with ! ! ! RIGHT NEVER again will I buy a Gateway ! I do notice
> that when I reboot a prompt tell me some file cannot be located too ?
> Could this be the problem ? Thanks all for any help . I am bedridden and
> stay connected to the world with tis computer and am heartsick it does
> not work already as I purchased it in Nov. of 2007 !
You CAN install windows without format-ing, bigmike825
Boot thro' your XP cd & take it from there. You probably only need a
couple of drivers from your Win cd. But partition your HDD as soon as
possible for the future. Store all in the partition in case of "wipe-
outz"!! Try to post the drivers asked for. Or e-mail me.
bigmike825 wrote:
> Hi all . I have a Gateway GM5260 which I was happy with but now all of
> a sudden the prompt tells me there is no TV tuner installed ? It has
> what I think is an external tuner IF that is the infa-red gizzmo with a
> remote it says SMK on the underside of it and it worked fine as I
> recorded TV around Christmas time now all of a sudden there seems to be
> "no tuner installed" ? What happened and how do I fix it ? I tried
> Gateway and their answe was to try to go back and do the windows
> recovery at a prior date which I had already tried and got no where?
> their only other recomendation was to re-format the drive and re-load
> windows on my 250 gif hard drive which I have 200 gigs used ! Needless
> to say I don't want to loose all this right now until I can back it up
> but also all the programs I will also loose is shocking and some I
> cannot reload or replace! ( serials and activations etc) because of the
> rigamorole involved not to mention time and locating my info from when I
> got the software too ! If this cannot be fixed can I put on another
> Tuner ( external ? The current infa-red thing also works my media
> center as well ? Either that or does any one know how to check and see
> if the device wizzard even says the tuner is there or what ? I looked
> but have no clue as to what the tuner is called in devices? I tried
> online as I said with a supposed "tech" guy from Gateway and they were
> useless except to try and sell me an extended warranty ! and them sugest
> I reload (format) C drive and reinstall the windows software it came
> with ! ! ! RIGHT NEVER again will I buy a Gateway ! I do notice
> that when I reboot a prompt tell me some file cannot be located too ?
> Could this be the problem ? Thanks all for any help . I am bedridden and
> stay connected to the world with tis computer and am heartsick it does
> not work already as I purchased it in Nov. of 2007 !
>
Desperate HELP!!! 
Linear Mode
