On Mon, 14 Jul 2008 17:56:36 -0500, Arunar
<Arunar.3ck9zx@no.email.invalid> wrote:
>
>That really sucks man. That's why I buy all my electronics at
>newegg.com I never get that kind of crap.
>
Even with Newegg they'll want to investigate it a bit.
Somewhat related to this topic, I once ordered an LCD TV
from Newegg and UPS vanished it. UPS showed "delivered" and
that they delivered it to someplace with a loading dock
which we don't have. Upon further investigation the place
they claimed it was dropped off was found but no sign of the
TV, so Newegg eventually had UPS reimburse them and sent the
replacement... it did take a few days to clear that up,
which is thus far about how long it has taken Circuit City?
I'm sure they're being cautious because they encounter
scammers who claim a box is empty when it wasn't. That's
such a simple fraud anyone could do it if only they had the
ability to cough up the cash to buy something valuable
enough to make it seem worthwhile to them.
Arunar wrote:
> That really sucks man. That's why I buy all my electronics at
> newegg.com I never get that kind of crap.
>
>
I bought a retail WD Drive at newegg. Was a retail box, but came packed
by WD with a OEM drive (model # is diff), and no cables etc.
It was not Newegg's issue, but WD pack the box wrong so Newegg shelved
it wrong. The box said the retail model# but had the OEM product.
To my benefit, I returned it as wrong part, and reordered a OEM drive
and got it. Save a few bucks too, it went on sale with no shipping.
On Tue, 15 Jul 2008 10:04:30 -0400, Big_Al <BigAl@Md.com> wrote:
>
>I bought a retail WD Drive at newegg. Was a retail box, but came packed
>by WD with a OEM drive (model # is diff), and no cables etc.
>It was not Newegg's issue, but WD pack the box wrong so Newegg shelved
>it wrong. The box said the retail model# but had the OEM product.
>
>To my benefit, I returned it as wrong part, and reordered a OEM drive
>and got it. Save a few bucks too, it went on sale with no shipping.
>
>So it happens everyway to anybody.
In message <5mqo74tg8nmr9n376iodvrjp21ern0bfiq@4ax.com> gecko
<alpha@olympus.net> wrote:
>On Mon, 14 Jul 2008 17:56:36 -0500, Arunar
><Arunar.3ck9zx@no.email.invalid> wrote:
>
>>
>>That really sucks man. That's why I buy all my electronics at
>>newegg.com I never get that kind of crap.
>
>I bought another of this drive last December from Newegg - had no
>problem at all. I chose CC because of its price. Big mistake?
Did you get the drive? Does it work? If so, does that feel like a
mistake?
Warranty for drives is usually better done through the manufacturer
anyway, so once you take delivery of the product and verify that it
works, CC is out of the picture.
On Tue, 15 Jul 2008 14:08:20 -0600, DevilsPGD
<spam_narf_spam@crazyhat.net> wrote:
>In message <5mqo74tg8nmr9n376iodvrjp21ern0bfiq@4ax.com> gecko
><alpha@olympus.net> wrote:
>
>>On Mon, 14 Jul 2008 17:56:36 -0500, Arunar
>><Arunar.3ck9zx@no.email.invalid> wrote:
>>
>>>
>>>That really sucks man. That's why I buy all my electronics at
>>>newegg.com I never get that kind of crap.
>>
>>I bought another of this drive last December from Newegg - had no
>>problem at all. I chose CC because of its price. Big mistake?
>
>Did you get the drive? Does it work? If so, does that feel like a
>mistake?
>
>Warranty for drives is usually better done through the manufacturer
>anyway, so once you take delivery of the product and verify that it
>works, CC is out of the picture.
You're better off getting the replacement through the seller
if/when reasonably possible. This results in it being
most likely you will get a new replacement drive while an
RMA replacement from a manufacturer is often refurb'd. That
refurb'd drive may also have an older manufacture date so if
the manufacturer isn't using sales receipt date for warranty
period you may also find your warranty has just been
decreased until you prove to them otherwise.
Replacement through the seller is also potentially faster.
For example with Newegg you can do the online RMA, go ahead
and buy the new drive and have it about 3 business days
later... OR you can buy the new drive first, knowing their
online RMA process does not reject any claim, that there's
nobody you have to wait on returning your email for an RMA
request or answering the phone - though in the case of
Newegg they seem fairly good in these respects too, I only
mentioned it because with some shady companies getting a
support person for after sale warranty claims can seem like
they're making a deliberate attempt to ignore the buyer's
request.