Applications & Drivers Disc

11/7/07 I ordered a Gateway FX530XG. Just last Sunday I developed a problem,
and was told by their Tech Dept. to reinstall MS XP Pro OS. Of corse, I lost
all my programs and files, but worst of all, Device Mgr. shows that the
following files require new drivers.
3Com Home Connect USB Camera
Ethernet Controler
PCI Device
PCI Device
PCI Serial Port
SM Bus Controler
Video Controler (VGA Compatible)

My computer came with MS XP Pro disk only, and no Application & Drivers
Disc. GTW informs that they no longer service XP OS.

What are my options?

Justin,
Thanks for your advise. This morning I called Gateway Tech Support again and
asked to talk to a supervisor, or a manager. That did the trick. Right away
I was promised driver and restauration disk. They should arrive in 5 days. I
was even given an order number. I have backed most of my files to an
external HD.

Thanks for your input.
Lyman

"Justin Thompson" <Justin.Thompson@removethisntlworld.com> wrote in message
news:8ticp3tjuqgtq6314c2u1d3opiptc8hevr@4ax.com...
> On Tue, 22 Jan 2008 08:02:55 -0600, "RigaLVB" <lvbekeris@wi.rr.com>
> wrote:
>
>>11/7/07 I ordered a Gateway FX530XG. Just last Sunday I developed a
>>problem,
>>and was told by their Tech Dept. to reinstall MS XP Pro OS. Of corse, I
>>lost
>>all my programs and files, but worst of all, Device Mgr. shows that the
>>following files require new drivers.
>>3Com Home Connect USB Camera
>>Ethernet Controler
>>PCI Device
>>PCI Device
>>PCI Serial Port
>>SM Bus Controler
>>Video Controler (VGA Compatible)
>>
>>My computer came with MS XP Pro disk only, and no Application & Drivers
>>Disc. GTW informs that they no longer service XP OS.
>>
>>What are my options?
>>
>
> Are you serious? or this a troll post?
>
> You go to the gateway web site - go to the support section and through
> your serial number it will prob tell you which drivers you neeed.
>
> I can see here
>
> http://support.gateway.com/s/PC/FX53...14387Rnv.shtml
>
> they support your PC - and follow the driver download - I can see many
> that are for XP.
>
> Windows may help once you get machine connected to internet (I see
> your ethernet controller needs update).
>
> If you really have no idea what you are doing - call in somone to help
> you.
>
> Cheers
>
> P.S. your big mistake was calling tech support - its easiest solution
> in world (for them) to say reinstall OS - thats crap "support" And
> even reinstalling - prob should have installed over the old install -
> to keep your apps and data.
>
> P.P.S your biggest mistake was assuming your PC will never go wrong -
> where were your backups?