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  #1  
Old 06-23-2007, 05:58 AM
bert
 
Posts: n/a
Default Canon fixed my a310 for free. It took 8 days

For those of you who think the A310 is a diposable camera, think
again. (The ccd went bad )

Canon fixed my a310 for free. It took 8 days from the day I got the
shipping label by e-mail to the day I got the camera back, fixed and
cleaned.

Just for the record

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  #2  
Old 06-23-2007, 04:07 PM
Dave Cohen
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days

bert wrote:
> For those of you who think the A310 is a diposable camera, think
> again. (The ccd went bad )
>
> Canon fixed my a310 for free. It took 8 days from the day I got the
> shipping label by e-mail to the day I got the camera back, fixed and
> cleaned.
>
> Just for the record
>


What record, we don't even know if it was under warranty.
Dave Cohen
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  #3  
Old 06-23-2007, 04:58 PM
ASAAR
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days

On Sat, 23 Jun 2007 15:07:40 GMT, Dave Cohen wrote:

>> Canon fixed my a310 for free. It took 8 days from the day I got the
>> shipping label by e-mail to the day I got the camera back, fixed and
>> cleaned.
>>
>> Just for the record
>>

>
> What record, we don't even know if it was under warranty.


Probably not. The A310 was introduced over 3 years ago and
doesn't appear on B&H's website.

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  #4  
Old 06-23-2007, 05:44 PM
Woodsman
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days

On Sat, 23 Jun 2007 11:58:33 -0400, ASAAR <caught@22.com> wrote:

>On Sat, 23 Jun 2007 15:07:40 GMT, Dave Cohen wrote:
>
>>> Canon fixed my a310 for free. It took 8 days from the day I got the
>>> shipping label by e-mail to the day I got the camera back, fixed and
>>> cleaned.
>>>
>>> Just for the record
>>>

>>
>> What record, we don't even know if it was under warranty.

>
> Probably not. The A310 was introduced over 3 years ago and
>doesn't appear on B&H's website.


The A310 is listed as part of the Sony CCD issue/recall from about
that same period. It should be fixed for free.. I had the same
problem with a Minolta A1 last winter and it was repaired free as
well.

W
-----------------------------
Wooodsman's Photo Galleries
http://woodsman.hubbs.ca
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  #5  
Old 06-23-2007, 06:18 PM
ASAAR
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days

On Sat, 23 Jun 2007 12:44:41 -0400, Woodsman wrote:

>>> What record, we don't even know if it was under warranty.

>>
>> Probably not. The A310 was introduced over 3 years ago and
>>doesn't appear on B&H's website.

>
> The A310 is listed as part of the Sony CCD issue/recall from about
> that same period. It should be fixed for free.. I had the same
> problem with a Minolta A1 last winter and it was repaired free as
> well.


It would be nice if there was a website that kept a database of
recalls and firmware fixes, where you could punch in your camera
model to see if there are any known problem solutions. Until then,
we'll have to rely upon the OP's messages not escaping notice of the
right people, such as you.

"Thanks for the memories . . ." -- Leslie Townes (Bob) Hope

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  #6  
Old 06-23-2007, 09:44 PM
Jim
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days


"bert" <ashenash@bellsouth.net> wrote in message
news:1182574696.392103.143960@k79g2000hse.googlegr oups.com...
> For those of you who think the A310 is a diposable camera, think
> again. (The ccd went bad )
>
> Canon fixed my a310 for free. It took 8 days from the day I got the
> shipping label by e-mail to the day I got the camera back, fixed and
> cleaned.
>
> Just for the record
>

It is entirely possible that they shipped you a new camera because doing so
saves them money. And, just because they are being sold through retail
outlets does not preclude them having lots of surplus new ones around.
Jim


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  #7  
Old 06-24-2007, 08:27 AM
Rudy Lacchin
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days


"ASAAR" <caught@22.com> wrote in message
news:ukkq7316ls0u5ohm2ldic9qicdnjhps12i@4ax.com...
> On Sat, 23 Jun 2007 12:44:41 -0400, Woodsman wrote:
>
> It would be nice if there was a website that kept a database of
> recalls and firmware fixes, where you could punch in your camera
> model to see if there are any known problem solutions.


I got my three-year-old A70 repaired FOC for the CCD problem.

The database is called Google.

R.


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  #8  
Old 06-24-2007, 03:08 PM
ASAAR
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days

On Sun, 24 Jun 2007 07:27:05 GMT, a rather smug Rudy Lacchin wrote:

>> It would be nice if there was a website that kept a database of
>> recalls and firmware fixes, where you could punch in your camera
>> model to see if there are any known problem solutions.

>
> I got my three-year-old A70 repaired FOC for the CCD problem.
>
> The database is called Google.


That's only marginally useful for those that aren't somewhat
familiar with existing solutions. It's also completely useless for
those that don't know how to use google, and that's a fairly common
failing. Having a readily accessible database such as I suggested
would also make it very easy, while looking up a known problem, to
quickly discover some other fixes and upgrades for the same camera
that might be useful. This wouldn't be done using google since
while google may see its resources as a database, it's not really
presented to the user in the manner that I suggested.

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  #9  
Old 06-24-2007, 07:58 PM
Neil Harrington
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days


"ASAAR" <caught@22.com> wrote in message
news:f8us73lbcigpcp85vnqrqr44rg32f6mjt3@4ax.com...
> On Sun, 24 Jun 2007 07:27:05 GMT, a rather smug Rudy Lacchin wrote:
>
>>> It would be nice if there was a website that kept a database of
>>> recalls and firmware fixes, where you could punch in your camera
>>> model to see if there are any known problem solutions.

>>
>> I got my three-year-old A70 repaired FOC for the CCD problem.
>>
>> The database is called Google.

>
> That's only marginally useful for those that aren't somewhat
> familiar with existing solutions. It's also completely useless for
> those that don't know how to use google, and that's a fairly common
> failing.


Right. Google links to many items on the subject, but most are of little or
no help as far as getting specific information on whether or how the
individual manufacturers will stand behind the faulty products. It took me
some time on Google to get to DPReview's page on this, which though updated
in 2007 is not really up to date (doesn't include some models known to have
the problem):
http://www.imaging-resource.com/badccds.html

That's the best I've found so far, though.

Neil


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  #10  
Old 06-25-2007, 12:34 AM
bert
 
Posts: n/a
Default Re: Canon fixed my a310 for free. It took 8 days

On Jun 23, 11:07 am, Dave Cohen <u...@example.net> wrote:
> bert wrote:
> > For those of you who think the A310 is a diposable camera, think
> > again. (The ccd went bad )

>
> > Canon fixed my a310 for free. It took 8 days from the day I got the
> > shipping label by e-mail to the day I got the camera back, fixed and
> > cleaned.

>
> > Just for the record

>
> What record, we don't even know if it was under warranty.
> Dave Cohen


The record of people who have sent their canon cameras in for a ccd
fix. Several recent threads here.

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