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  #1  
Old 11-14-2007, 01:21 PM
David B. Mathews
 
Posts: n/a
Default XPS Gen 4 NO CD/DVD

Running Win XP Media Edition and I deleted a whole bunch of programs as I'm
selling computer to a friend as I got new XPS 720 H2C. Somewhere along the
line I no longer have either the CD or DVD available. In device manager
there is a yellow ! beside each drive. I deleted both and rebooted and it
comes up finding hardware but it doesn't install any drivers as the !
reappears. What can I do short of reinstalling the operating system to get
them back?

--
David B. Mathews
dmathews9587@comcast.net

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  #2  
Old 11-14-2007, 01:59 PM
pen
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

David B. Mathews wrote:
> Running Win XP Media Edition and I deleted a whole bunch of programs as I'm
> selling computer to a friend as I got new XPS 720 H2C. Somewhere along the
> line I no longer have either the CD or DVD available. In device manager
> there is a yellow ! beside each drive. I deleted both and rebooted and it
> comes up finding hardware but it doesn't install any drivers as the !
> reappears. What can I do short of reinstalling the operating system to get
> them back?
>

Go here, get drivers.
http://support.dell.com/support/down...WW1&hidlang=en
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  #3  
Old 11-14-2007, 02:31 PM
Christopher Muto
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

exactly what model dell do you have and when did your purchase it (or tell
us the tag number instead).
your system probably has a recovery partition that will allow you to reset
it to the factory default configuration with a single command - making like
the first time that you turned it on and obscuring your old data from all
but the most ambitious. to be through about wiping your old data, once you
reset the system you could download a free utility called bcwipe that will
completely erase data stored in the free space on the hard drive.

"David B. Mathews" <dmathews9587@comcast.net> wrote in message
news:g_OdnZNy7pZYa6fanZ2dnUVZ_tSknZ2d@comcast.com. ..
> Running Win XP Media Edition and I deleted a whole bunch of programs as
> I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
> along the line I no longer have either the CD or DVD available. In device
> manager there is a yellow ! beside each drive. I deleted both and
> rebooted and it comes up finding hardware but it doesn't install any
> drivers as the ! reappears. What can I do short of reinstalling the
> operating system to get them back?
>
> --
> David B. Mathews
> dmathews9587@comcast.net



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  #4  
Old 11-14-2007, 02:36 PM
Christopher Muto
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

ps. have a look at this...
http://support.dell.com/support/topi...dhs&dn=1090151

"David B. Mathews" <dmathews9587@comcast.net> wrote in message
news:g_OdnZNy7pZYa6fanZ2dnUVZ_tSknZ2d@comcast.com. ..
> Running Win XP Media Edition and I deleted a whole bunch of programs as
> I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
> along the line I no longer have either the CD or DVD available. In device
> manager there is a yellow ! beside each drive. I deleted both and
> rebooted and it comes up finding hardware but it doesn't install any
> drivers as the ! reappears. What can I do short of reinstalling the
> operating system to get them back?
>
> --
> David B. Mathews
> dmathews9587@comcast.net



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  #5  
Old 11-14-2007, 03:35 PM
Dean-MN
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

Possibly a registry problem (ugh!). Look at http://tinyurl.com/38ty4c and
http://tinyurl.com/3vmoj. It may be that when deleting programs, some
registry keys may have been deleted... Dean

David B. Mathews wrote:
> Running Win XP Media Edition and I deleted a whole bunch of programs
> as I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
> along the line I no longer have either the CD or DVD
> available. In device manager there is a yellow ! beside each drive. I
> deleted both and rebooted and it comes up finding hardware but it
> doesn't install any drivers as the ! reappears. What can I do short
> of reinstalling the operating system to get them back?


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  #6  
Old 11-14-2007, 04:32 PM
David B. Mathews
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

Only thing there for my Philips and Samsung are firmware. NO Drivers
"pen" <nospam@nospam.com> wrote in message news:fheuv8$bne$1@aioe.org...
> David B. Mathews wrote:
>> Running Win XP Media Edition and I deleted a whole bunch of programs as
>> I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
>> along the line I no longer have either the CD or DVD available. In
>> device manager there is a yellow ! beside each drive. I deleted both and
>> rebooted and it comes up finding hardware but it doesn't install any
>> drivers as the ! reappears. What can I do short of reinstalling the
>> operating system to get them back?
>>

> Go here, get drivers.
> http://support.dell.com/support/down...WW1&hidlang=en


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  #7  
Old 11-14-2007, 04:34 PM
David B. Mathews
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

That was to be my last hope. I was hoping to just get the cd/dvd to be
reconized again. I have taken care of everything else. My friend is not
very computer smart so I'm not worried about him finding anything he
shouldn't. I just want to get the drives up and running without all the
other hassle.

"Christopher Muto" <muto@worldnet.att.net> wrote in message
news:13jm1mb6bi7p7ad@corp.supernews.com...
> exactly what model dell do you have and when did your purchase it (or tell
> us the tag number instead).
> your system probably has a recovery partition that will allow you to reset
> it to the factory default configuration with a single command - making
> like the first time that you turned it on and obscuring your old data from
> all but the most ambitious. to be through about wiping your old data,
> once you reset the system you could download a free utility called bcwipe
> that will completely erase data stored in the free space on the hard
> drive.
>
> "David B. Mathews" <dmathews9587@comcast.net> wrote in message
> news:g_OdnZNy7pZYa6fanZ2dnUVZ_tSknZ2d@comcast.com. ..
>> Running Win XP Media Edition and I deleted a whole bunch of programs as
>> I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
>> along the line I no longer have either the CD or DVD available. In
>> device manager there is a yellow ! beside each drive. I deleted both and
>> rebooted and it comes up finding hardware but it doesn't install any
>> drivers as the ! reappears. What can I do short of reinstalling the
>> operating system to get them back?
>>
>> --
>> David B. Mathews
>> dmathews9587@comcast.net

>
>


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  #8  
Old 11-14-2007, 04:44 PM
David B. Mathews
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

I'm thinking I'm going to have to go into the registry and try that. Can't
do it till tomorrow but will give that a try.

"Dean-MN" <Reply@to.group> wrote in message
news:YYGdnRFuOOg_iKbanZ2dnUVZ_rKtnZ2d@comcast.com. ..
> Possibly a registry problem (ugh!). Look at http://tinyurl.com/38ty4c and
> http://tinyurl.com/3vmoj. It may be that when deleting programs, some
> registry keys may have been deleted... Dean
>
> David B. Mathews wrote:
>> Running Win XP Media Edition and I deleted a whole bunch of programs
>> as I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
>> along the line I no longer have either the CD or DVD
>> available. In device manager there is a yellow ! beside each drive. I
>> deleted both and rebooted and it comes up finding hardware but it
>> doesn't install any drivers as the ! reappears. What can I do short
>> of reinstalling the operating system to get them back?

>


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  #9  
Old 11-14-2007, 04:44 PM
David B. Mathews
 
Posts: n/a
Default Re: XPS Gen 4 NO CD/DVD

Thanks to all for your suggestions. Hopefully I can get it up and running
and won't have to report back.

"Dean-MN" <Reply@to.group> wrote in message
news:YYGdnRFuOOg_iKbanZ2dnUVZ_rKtnZ2d@comcast.com. ..
> Possibly a registry problem (ugh!). Look at http://tinyurl.com/38ty4c and
> http://tinyurl.com/3vmoj. It may be that when deleting programs, some
> registry keys may have been deleted... Dean
>
> David B. Mathews wrote:
>> Running Win XP Media Edition and I deleted a whole bunch of programs
>> as I'm selling computer to a friend as I got new XPS 720 H2C. Somewhere
>> along the line I no longer have either the CD or DVD
>> available. In device manager there is a yellow ! beside each drive. I
>> deleted both and rebooted and it comes up finding hardware but it
>> doesn't install any drivers as the ! reappears. What can I do short
>> of reinstalling the operating system to get them back?

>


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