Water Damaged Motherboard

Hi there -

I've got a Dell Inspiron for one of our office laptops and the
motherboard went bad. Dell is telling me it has liquid damage but I am
pretty sure no one has ever spilled anything on it.

The laptop worked on Saturday and was not touched until Monday
morning. It was powered down and then on Monday morning, it would not
turn on. It's under warranty from Dell and was sent in.

I have researched rust from leaky capacitors but Dell told me this is
probably not the case. Also, have considered humidity as the culprit.
There are really only a couple of round spots from the photod they
sent and then one area that has a patch of small rusty dots.

Anyone have any experience with this?

Chameleon wrote:
> Hi there -
>
> I've got a Dell Inspiron for one of our office laptops and the
> motherboard went bad. Dell is telling me it has liquid damage but I am
> pretty sure no one has ever spilled anything on it.
>
> The laptop worked on Saturday and was not touched until Monday
> morning. It was powered down and then on Monday morning, it would not
> turn on. It's under warranty from Dell and was sent in.
>
> I have researched rust from leaky capacitors but Dell told me this is
> probably not the case. Also, have considered humidity as the culprit.
> There are really only a couple of round spots from the photod they
> sent and then one area that has a patch of small rusty dots.
>
> Anyone have any experience with this?

could be damp maybe?
could have been damage from ages ago ?
upload pictures somewhere so we can see please

afaik they make their 'water damage' assesment based on any of a number of
mosture indicators that appear throughout the system as having ever been in
contact with water. the failure due to water damage is not always
instantaneous... could it have experianced a spil some time ago, or could
someone have spilt on it and not told you about it? i take it that you do
not have the acidential insurance (water spills or damage from drop/abuse)?

"Chameleon" <rachel@sparkysdistribution.com> wrote in message
news:ec3a3bde-1ce1-4a89-bdb1-83daf48624c4@w7g2000hsa.googlegroups.com...
> Hi there -
>
> I've got a Dell Inspiron for one of our office laptops and the
> motherboard went bad. Dell is telling me it has liquid damage but I am
> pretty sure no one has ever spilled anything on it.
>
> The laptop worked on Saturday and was not touched until Monday
> morning. It was powered down and then on Monday morning, it would not
> turn on. It's under warranty from Dell and was sent in.
>
> I have researched rust from leaky capacitors but Dell told me this is
> probably not the case. Also, have considered humidity as the culprit.
> There are really only a couple of round spots from the photod they
> sent and then one area that has a patch of small rusty dots.
>
> Anyone have any experience with this?

"Chameleon" <rachel@sparkysdistribution.com> wrote in message
news:ec3a3bde-1ce1-4a89-bdb1-83daf48624c4@w7g2000hsa.googlegroups.com...
> Hi there -
>
> I've got a Dell Inspiron for one of our office laptops and the
> motherboard went bad. Dell is telling me it has liquid damage but I am
> pretty sure no one has ever spilled anything on it.
>
> The laptop worked on Saturday and was not touched until Monday
> morning. It was powered down and then on Monday morning, it would not
> turn on. It's under warranty from Dell and was sent in.
>
> I have researched rust from leaky capacitors but Dell told me this is
> probably not the case. Also, have considered humidity as the culprit.
> There are really only a couple of round spots from the photod they
> sent and then one area that has a patch of small rusty dots.
>
> Anyone have any experience with this?

The term is Liquid, check on your cleaning service personnel. Back when
cases were made of lesser metals. I saw one office that had CPU towers
sitting on the carpet, (no footers, I don't know why). They had a problem
with lint and carpet fibers being sucked in and rust on the bottoms of th
case from the carpet cleaners who were to lazy to move or elevate the CPUs.