Warranty Length when Dell purchased at Walmart

I purchased a Dell 531 with 19" widescreen monitor on November 17, 2007 from
my local Walmart. However, when I check on my warranty information it shows
a start date of October 4, 2007 which is the date this computer was actually
built and shipped to Walmart NOT the day I purchased it.

Why is my warranty not for the entire year from when I actually purchased
this computer. I don't think it's fair to start the warranty period before
I actually purchased the computer.

Could you please clarify this for me? Thank you for your help.

On Sun, 09 Dec 2007 21:11:15 GMT, "Adman" <banditnospamdad@gmail.com>
wrote:

>I purchased a Dell 531 with 19" widescreen monitor on November 17, 2007 from
>my local Walmart. However, when I check on my warranty information it shows
>a start date of October 4, 2007 which is the date this computer was actually
>built and shipped to Walmart NOT the day I purchased it.
>
>Why is my warranty not for the entire year from when I actually purchased
>this computer. I don't think it's fair to start the warranty period before
>I actually purchased the computer.
>
>Could you please clarify this for me? Thank you for your help.
>
>

Good question. Did you ask Dell about this or next Walmart?
In any case I agree with you (not that it matters <g>).

> -----Original Message-----
> From: Adman [mailto:banditnospamdad@gmail.com]
> Posted At: Sunday, December 09, 2007 4:11 PM
> Posted To: alt.sys.pc-clone.dell
> Conversation: Warranty Length when Dell purchased at Walmart
> Subject: Warranty Length when Dell purchased at Walmart
>
> I purchased a Dell 531 with 19" widescreen monitor on November 17,
2007
> from
> my local Walmart. However, when I check on my warranty information it
> shows
> a start date of October 4, 2007 which is the date this computer was
> actually
> built and shipped to Walmart NOT the day I purchased it.
>
> Why is my warranty not for the entire year from when I actually
> purchased
> this computer. I don't think it's fair to start the warranty period
> before
> I actually purchased the computer.
>
> Could you please clarify this for me? Thank you for your help.
>

You do realize that this group is not Dell sponsored and none of us work
for Dell? We really can't help you on this one. You need to contact
Dell.

Sounds like a glitch where Dell's systems don't anticipate a retail
sale.

Thanks for the replys. I did send this same question to Dell when I posted
here. Just thought maybe someone here may have already run into this. I'll
let the group know what Dell has to say when they email back.
Thanks


"Tom Scales" <tjscales@gmail.com> wrote in message
news:F789D45C9D5E4E88A4E9498FB378C01C@M2010...
>
>
>> -----Original Message-----
>> From: Adman [mailto:banditnospamdad@gmail.com]
>> Posted At: Sunday, December 09, 2007 4:11 PM
>> Posted To: alt.sys.pc-clone.dell
>> Conversation: Warranty Length when Dell purchased at Walmart
>> Subject: Warranty Length when Dell purchased at Walmart
>>
>> I purchased a Dell 531 with 19" widescreen monitor on November 17,
> 2007
>> from
>> my local Walmart. However, when I check on my warranty information it
>> shows
>> a start date of October 4, 2007 which is the date this computer was
>> actually
>> built and shipped to Walmart NOT the day I purchased it.
>>
>> Why is my warranty not for the entire year from when I actually
>> purchased
>> this computer. I don't think it's fair to start the warranty period
>> before
>> I actually purchased the computer.
>>
>> Could you please clarify this for me? Thank you for your help.
>>
>
> You do realize that this group is not Dell sponsored and none of us work
> for Dell? We really can't help you on this one. You need to contact
> Dell.
>
> Sounds like a glitch where Dell's systems don't anticipate a retail
> sale.
>

You need to ask Walmart!

"Adman" <banditnospamdad@gmail.com> wrote in message
news:TRY6j.225648$Xa3.5741@attbi_s22...
> I purchased a Dell 531 with 19" widescreen monitor on November 17, 2007
> from my local Walmart. However, when I check on my warranty information
> it shows a start date of October 4, 2007 which is the date this computer
> was actually built and shipped to Walmart NOT the day I purchased it.
>
> Why is my warranty not for the entire year from when I actually purchased
> this computer. I don't think it's fair to start the warranty period
> before I actually purchased the computer.
>
> Could you please clarify this for me? Thank you for your help.
>
>
>

"Adman" <banditnospamdad@gmail.com> wrote in message
news:9j_6j.225746$Xa3.104764@attbi_s22...
> Thanks for the replys. I did send this same question to Dell when I
> posted here. Just thought maybe someone here may have already run into
> this. I'll let the group know what Dell has to say when they email back.
> Thanks
>
>


As long as you've kept your original receipt, I'm guessing Dell honors it
from the date of purchase, not the date of build.

However, a call to Wal-Mart is also not a bad idea. It could be that Wally
World might cover some part of the warranty period initially.

Post back when you get an answer.

> Thanks for the replys. I did send this same question to Dell when I posted
> here. Just thought maybe someone here may have already run into this. I'll
> let the group know what Dell has to say when they email back.

FWIW I bought a Dell system in the UK via a retailer special, and my
warranty was shown on the Dell site as starting at the date of their
shipment to the retailer too.

I did query this with the retailer to no avail, but when I checked
with Dell, I discovered it actually had a 3 year next day warranty
(starting from their shipping date) - which was far better than I was
expecting, so wasn't worth taking any further.

Yeah, if your system lasts 2 years and 302 days, it'll make to 3 years with
proper TLC and no catastrophies to befall it... Ben Myers

On Mon, 10 Dec 2007 00:18:33 -0000, Colin Wilson
<REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote:

>> Thanks for the replys. I did send this same question to Dell when I posted
>> here. Just thought maybe someone here may have already run into this. I'll
>> let the group know what Dell has to say when they email back.
>
>FWIW I bought a Dell system in the UK via a retailer special, and my
>warranty was shown on the Dell site as starting at the date of their
>shipment to the retailer too.
>
>I did query this with the retailer to no avail, but when I checked
>with Dell, I discovered it actually had a 3 year next day warranty
>(starting from their shipping date) - which was far better than I was
>expecting, so wasn't worth taking any further.

Hey, I've sold a decent number of refurbished 2 and 3 year old Dell systems with
a one year warranty going back several years, and the only warranty service I've
ever done is to replace failed hard drives, usually Maxtors, in 2 or 3 systems.
I also replaced a hard drive for someone whose hard drive in her Dell failed TWO
years after I sold it and maybe 5 years after original manufacture.

Hint: this means you need a good backup system in place. The warranty does not
cover loss of your personal data!

Hint #2: Avoid Maxtor... Ben Myers

On Mon, 10 Dec 2007 00:18:33 -0000, Colin Wilson
<REMOVEEVERYTHINGBUTnewsgroup@phoenixbbsZEROSPAM.c o.uk> wrote:

>> Thanks for the replys. I did send this same question to Dell when I posted
>> here. Just thought maybe someone here may have already run into this. I'll
>> let the group know what Dell has to say when they email back.
>
>FWIW I bought a Dell system in the UK via a retailer special, and my
>warranty was shown on the Dell site as starting at the date of their
>shipment to the retailer too.
>
>I did query this with the retailer to no avail, but when I checked
>with Dell, I discovered it actually had a 3 year next day warranty
>(starting from their shipping date) - which was far better than I was
>expecting, so wasn't worth taking any further.

S.Lewis wrote:
> "Adman" <banditnospamdad@gmail.com> wrote in message
> news:9j_6j.225746$Xa3.104764@attbi_s22...
>> Thanks for the replys. I did send this same question to Dell when I
>> posted here. Just thought maybe someone here may have already run into
>> this. I'll let the group know what Dell has to say when they email back.
>> Thanks
>>
>>
>
>
> As long as you've kept your original receipt, I'm guessing Dell honors it
> from the date of purchase, not the date of build.
>
> However, a call to Wal-Mart is also not a bad idea. It could be that Wally
> World might cover some part of the warranty period initially.

When you buy online the warranty starts the date of the invoice, usually
before you have your grubby little paws on it.
>
>