vertical lines dell inspiron 9300

have a problem with the LCD screen of my computer (Dell inspiron 9300
notebook). I bought it in 2005 (22/04/2005) and i have vertical lines (about
20). and it's more and more every day.
I read on internet Dell is offering to replace any LCD that develops a
vertical line within three years of purchase, at no charge for parts and
labor. Also, Dell will offer refunds to customers who paid Dell to replace
defective LCDs with this issue.
I called Dell France and they told me that The ID number of my screen
computer was not concerned by this offer !!!!

What can I do ?

FG

> have a problem with the LCD screen of my computer (Dell inspiron 9300
> notebook). I bought it in 2005 (22/04/2005) and i have vertical lines (about
> 20). and it's more and more every day.
> I read on internet Dell is offering to replace any LCD that develops a
> vertical line within three years of purchase, at no charge for parts and
> labor. Also, Dell will offer refunds to customers who paid Dell to replace
> defective LCDs with this issue.
> I called Dell France and they told me that The ID number of my screen
> computer was not concerned by this offer !!!!
> What can I do ?

Is yours one of the models generally affected by the fault ?

It might be worth digging out the email address for Michael Dell
(published here fairly regularly) and sending it to him (yes, we know
it'll be his little "helpers" sifting through his inbox) along with
any references you can find to the problem on the various news sites.