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  #1  
Old 07-17-2007, 09:20 PM
bstern
 
Posts: n/a
Default unable to connect to internet

Hell

looking for some expert, or even semi-expert advice. I'm running a Dell
XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
recently tried to remove the pesky Zone Alarm, and now cannot access the
internet with either Seamonkey or IE. I can still access email, so I'm
wondering what file I may have deleted that will not let me access the
interenet with either browser, yet allows email program.

Could this be something I deleted from the bios? I do recall taking one
line out as advised in a forum on removing ZL. Is there a way to revert
back to the original bios? I have tried restore to no avail.

Can anyone tell me what I might be able to do to regain internet access
on my desktop pc?

Any hints would be greatly appreciated.

By the way, I tried reinstallng Winxp in the hopes that it would help
the situation, and was lucky to come out of that alive. The disk sent
to me by Dell said XP Media edition on it, but when it installed, it
kept going to XP professional.

Do I have a load of **** going on or what?

thanks
Beth
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  #2  
Old 07-17-2007, 09:32 PM
Colin Wilson
 
Posts: n/a
Default Re: unable to connect to internet

> Can anyone tell me what I might be able to do to regain internet access
> on my desktop pc?


First off, you've lost nothing by trying "winsockxpfix" if it's
already broken :-}

http://www.snapfiles.com/get/winsockxpfix.html

The only thing is, it won't solve everyones' problems.

Do you connect via a cable, or wirelessly ? (i've seen reports that it
doesn't always work with wireless connections)
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  #3  
Old 07-17-2007, 09:48 PM
Tom Scales
 
Posts: n/a
Default RE: unable to connect to internet



> -----Original Message-----
> From: bstern [mailto:bstern@rochester.rr.com]
> Posted At: Tuesday, July 17, 2007 4:20 PM
> Posted To: alt.sys.pc-clone.dell
> Conversation: unable to connect to internet
> Subject: unable to connect to internet
>
> Hell
>
> looking for some expert, or even semi-expert advice. I'm running a
> Dell
> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
> recently tried to remove the pesky Zone Alarm, and now cannot access
> the
> internet with either Seamonkey or IE. I can still access email, so
> I'm=
> wondering what file I may have deleted that will not let me access the
> interenet with either browser, yet allows email program.
>


In Internet Explorer, go to Tools, Internet Options, Connections, Lan
Settings. Make sure that automatically all check boxes are Unchecked
and OK out. The way to get there may be a little different as I am
using Vista.

That should clean up this problem. It's not a socket problem because
mail still works. I suspect IE and Seamonkey were using a proxy, which
was ZA.

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  #4  
Old 07-17-2007, 09:54 PM
bstern
 
Posts: n/a
Default Re: unable to connect to internet

Tom Scales wrote:
>
>> -----Original Message-----
>> From: bstern [mailto:bstern@rochester.rr.com]
>> Posted At: Tuesday, July 17, 2007 4:20 PM
>> Posted To: alt.sys.pc-clone.dell
>> Conversation: unable to connect to internet
>> Subject: unable to connect to internet
>>
>> Hell
>>
>> looking for some expert, or even semi-expert advice. I'm running a
>> Dell
>> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
>> recently tried to remove the pesky Zone Alarm, and now cannot access
>> the
>> internet with either Seamonkey or IE. I can still access email, so
>> I'm=
>> wondering what file I may have deleted that will not let me access the
>> interenet with either browser, yet allows email program.
>>

>
> In Internet Explorer, go to Tools, Internet Options, Connections, Lan
> Settings. Make sure that automatically all check boxes are Unchecked
> and OK out. The way to get there may be a little different as I am
> using Vista.
>
> That should clean up this problem. It's not a socket problem because
> mail still works. I suspect IE and Seamonkey were using a proxy, which
> was ZA.
>

Thanks to both of you guys for the quick response. Im using roadrunner.
Sorry for leaving that out.

I'm headed into the to the room to face the dragon once again.

I'll let you know how it goes.

thanks again!

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  #5  
Old 07-18-2007, 01:35 AM
RnR
 
Posts: n/a
Default Re: unable to connect to internet

On Tue, 17 Jul 2007 16:20:10 -0400, bstern <bstern@rochester.rr.com>
wrote:

>Hell
>
>looking for some expert, or even semi-expert advice. I'm running a Dell
>XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
>recently tried to remove the pesky Zone Alarm, and now cannot access the
>internet with either Seamonkey or IE. I can still access email, so I'm
>wondering what file I may have deleted that will not let me access the
>interenet with either browser, yet allows email program.
>
>Could this be something I deleted from the bios? I do recall taking one
>line out as advised in a forum on removing ZL. Is there a way to revert
>back to the original bios? I have tried restore to no avail.
>
>Can anyone tell me what I might be able to do to regain internet access
>on my desktop pc?
>
>Any hints would be greatly appreciated.
>
>By the way, I tried reinstallng Winxp in the hopes that it would help
>the situation, and was lucky to come out of that alive. The disk sent
>to me by Dell said XP Media edition on it, but when it installed, it
>kept going to XP professional.
>
>Do I have a load of **** going on or what?
>
>thanks
>Beth



Beth, I wonder if you can use a restore point to get back to where
everything worked before? Please after you get things working again,
make a BACKUP so you can get back to a good starting point when
necessary.
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  #6  
Old 07-18-2007, 03:29 AM
justwondering
 
Posts: n/a
Default Re: unable to connect to internet

RnR wrote:
> On Tue, 17 Jul 2007 16:20:10 -0400, bstern <bstern@rochester.rr.com>
> wrote:
>
>> Hell
>>
>> looking for some expert, or even semi-expert advice. I'm running a Dell
>> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
>> recently tried to remove the pesky Zone Alarm, and now cannot access the
>> internet with either Seamonkey or IE. I can still access email, so I'm
>> wondering what file I may have deleted that will not let me access the
>> interenet with either browser, yet allows email program.
>>
>> Could this be something I deleted from the bios? I do recall taking one
>> line out as advised in a forum on removing ZL. Is there a way to revert
>> back to the original bios? I have tried restore to no avail.
>>
>> Can anyone tell me what I might be able to do to regain internet access
>> on my desktop pc?
>>
>> Any hints would be greatly appreciated.
>>
>> By the way, I tried reinstallng Winxp in the hopes that it would help
>> the situation, and was lucky to come out of that alive. The disk sent
>> to me by Dell said XP Media edition on it, but when it installed, it
>> kept going to XP professional.
>>
>> Do I have a load of **** going on or what?
>>
>> thanks
>> Beth

>
>
> Beth, I wonder if you can use a restore point to get back to where
> everything worked before? Please after you get things working again,
> make a BACKUP so you can get back to a good starting point when
> necessary.


I've restored until I'm blind. Is there a way to retrieve the original
bios? Is it stored anywehere? Or is there a log of what I may have
taken out?
I seemed to remember that option on my old PC.
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  #7  
Old 07-18-2007, 03:46 AM
RnR
 
Posts: n/a
Default Re: unable to connect to internet

On Tue, 17 Jul 2007 22:29:14 -0400, justwondering
<bstern@rochester.rr.com> wrote:

>RnR wrote:
>> On Tue, 17 Jul 2007 16:20:10 -0400, bstern <bstern@rochester.rr.com>
>> wrote:
>>
>>> Hell
>>>
>>> looking for some expert, or even semi-expert advice. I'm running a Dell
>>> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
>>> recently tried to remove the pesky Zone Alarm, and now cannot access the
>>> internet with either Seamonkey or IE. I can still access email, so I'm
>>> wondering what file I may have deleted that will not let me access the
>>> interenet with either browser, yet allows email program.
>>>
>>> Could this be something I deleted from the bios? I do recall taking one
>>> line out as advised in a forum on removing ZL. Is there a way to revert
>>> back to the original bios? I have tried restore to no avail.
>>>
>>> Can anyone tell me what I might be able to do to regain internet access
>>> on my desktop pc?
>>>
>>> Any hints would be greatly appreciated.
>>>
>>> By the way, I tried reinstallng Winxp in the hopes that it would help
>>> the situation, and was lucky to come out of that alive. The disk sent
>>> to me by Dell said XP Media edition on it, but when it installed, it
>>> kept going to XP professional.
>>>
>>> Do I have a load of **** going on or what?
>>>
>>> thanks
>>> Beth

>>
>>
>> Beth, I wonder if you can use a restore point to get back to where
>> everything worked before? Please after you get things working again,
>> make a BACKUP so you can get back to a good starting point when
>> necessary.

>
>I've restored until I'm blind. Is there a way to retrieve the original
>bios? Is it stored anywehere? Or is there a log of what I may have
>taken out?
>I seemed to remember that option on my old PC.



Are you confusing bios with registry?? I think the restore would
bring back the older registry. As for the bios, I think some bios's
have a default settings but I can't say for yours. If it does, I'd
use it and see what happens upon rebooting.

WinrescueXP is what I use for restoring older registries or backing up
current registries only but that won't help you right now but maybe in
the future? Acronis True Image Home 10 is what I use for my main
backups.
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  #8  
Old 07-18-2007, 04:40 AM
Tom Scales
 
Posts: n/a
Default RE: unable to connect to internet



> -----Original Message-----
> From: justwondering [mailto:bstern@rochester.rr.com]
> Posted At: Tuesday, July 17, 2007 10:29 PM
> Posted To: alt.sys.pc-clone.dell
> Conversation: unable to connect to internet
> Subject: Re: unable to connect to internet
>
> RnR wrote:
> > On Tue, 17 Jul 2007 16:20:10 -0400, bstern <bstern@rochester.rr.com>
> > wrote:
> >
> >> Hell
> >>
> >> looking for some expert, or even semi-expert advice. I'm running a

> Dell
> >> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
> >> recently tried to remove the pesky Zone Alarm, and now cannot

access
> the
> >> internet with either Seamonkey or IE. I can still access email,

so
> I'm
> >> wondering what file I may have deleted that will not let me access

> the
> >> interenet with either browser, yet allows email program.
> >>
> >> Could this be something I deleted from the bios? I do recall

taking
> one
> >> line out as advised in a forum on removing ZL. Is there a way to

> revert
> >> back to the original bios? I have tried restore to no avail.
> >>
> >> Can anyone tell me what I might be able to do to regain internet

> access
> >> on my desktop pc?
> >>
> >> Any hints would be greatly appreciated.
> >>
> >> By the way, I tried reinstallng Winxp in the hopes that it would

> help
> >> the situation, and was lucky to come out of that alive. The disk

> sent
> >> to me by Dell said XP Media edition on it, but when it installed,

it
> >> kept going to XP professional.
> >>
> >> Do I have a load of **** going on or what?
> >>
> >> thanks
> >> Beth

> >
> >
> > Beth, I wonder if you can use a restore point to get back to where
> > everything worked before? Please after you get things working

again,
> > make a BACKUP so you can get back to a good starting point when
> > necessary.

>
> I've restored until I'm blind. Is there a way to retrieve the

original
> bios? Is it stored anywehere? Or is there a log of what I may have
> taken out?
> I seemed to remember that option on my old PC.


It's not a BIOS problem, particularly if email still works.

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  #9  
Old 07-18-2007, 10:37 PM
Columbotrek
 
Posts: n/a
Default Re: unable to connect to internet

bstern wrote:
> Hell
>
> looking for some expert, or even semi-expert advice. I'm running a Dell
> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
> recently tried to remove the pesky Zone Alarm, and now cannot access the
> internet with either Seamonkey or IE. I can still access email, so I'm
> wondering what file I may have deleted that will not let me access the
> interenet with either browser, yet allows email program.
>
> Could this be something I deleted from the bios? I do recall taking one
> line out as advised in a forum on removing ZL. Is there a way to revert
> back to the original bios? I have tried restore to no avail.
>
> Can anyone tell me what I might be able to do to regain internet access
> on my desktop pc?
>
> Any hints would be greatly appreciated.
>
> By the way, I tried reinstallng Winxp in the hopes that it would help
> the situation, and was lucky to come out of that alive. The disk sent
> to me by Dell said XP Media edition on it, but when it installed, it
> kept going to XP professional.
>
> Do I have a load of **** going on or what?
>
> thanks
> Beth

Restore points and RegEdit are last resorts. Your flailing if your using
those first. Do some tests to see just what your situation is first.
You still have internet as evidenced with your ability to use email. Try
some other applications. telnet, FTP, Ping or tracert. Try to ping your
ISP's gateway. What happens? Sea Monkey and IE are the same animal
network wise in that they both use port 80 and 443. Email is on port 25
out and 110 on the way in. Tom may be on to something if ZA runs as a
proxy. Go through your browser settings and remove any thing proxie.
Or just set the browser back to defaults.
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  #10  
Old 07-19-2007, 03:19 AM
RnR
 
Posts: n/a
Default Re: unable to connect to internet


On Wed, 18 Jul 2007 14:37:21 -0700, Columbotrek
<columbotrek@yahoo.NoSapm.net> wrote:

>bstern wrote:
>> Hell
>>
>> looking for some expert, or even semi-expert advice. I'm running a Dell
>> XPS400, with Winxp Media Edition. I use Seamonkey as my browser. I
>> recently tried to remove the pesky Zone Alarm, and now cannot access the
>> internet with either Seamonkey or IE. I can still access email, so I'm
>> wondering what file I may have deleted that will not let me access the
>> interenet with either browser, yet allows email program.
>>
>> Could this be something I deleted from the bios? I do recall taking one
>> line out as advised in a forum on removing ZL. Is there a way to revert
>> back to the original bios? I have tried restore to no avail.
>>
>> Can anyone tell me what I might be able to do to regain internet access
>> on my desktop pc?
>>
>> Any hints would be greatly appreciated.
>>
>> By the way, I tried reinstallng Winxp in the hopes that it would help
>> the situation, and was lucky to come out of that alive. The disk sent
>> to me by Dell said XP Media edition on it, but when it installed, it
>> kept going to XP professional.
>>
>> Do I have a load of **** going on or what?
>>
>> thanks
>> Beth

>Restore points and RegEdit are last resorts. Your flailing if your using
>those first. Do some tests to see just what your situation is first.
>You still have internet as evidenced with your ability to use email. Try
>some other applications. telnet, FTP, Ping or tracert. Try to ping your
>ISP's gateway. What happens? Sea Monkey and IE are the same animal
>network wise in that they both use port 80 and 443. Email is on port 25
>out and 110 on the way in. Tom may be on to something if ZA runs as a
>proxy. Go through your browser settings and remove any thing proxie.
>Or just set the browser back to defaults.



I agree normally that the restore point is a last resort but I
suggested it because if the person isn't too computer literate or is
in a rush, it might be simpler / faster to try.
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