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  #11  
Old 07-19-2007, 06:01 AM
Barry Watzman
 
Posts: n/a
Default Re: unable to connect to internet

But if the restore point worked, it would almost certainly work because
it restored Zone Alarm (unless it had only been installed for a few
days). And the whole point of the original action was to remove Zone
Alarm. So that's not really a solution.


RnR wrote:

>
> I agree normally that the restore point is a last resort but I
> suggested it because if the person isn't too computer literate or is
> in a rush, it might be simpler / faster to try.

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  #12  
Old 07-19-2007, 07:44 AM
lefourbe
 
Posts: n/a
Default Re: unable to connect to internet


"Barry Watzman" <WatzmanNOSPAM@neo.rr.com> a écrit dans le message de news:
469ef039$0$31252$4c368faf@roadrunner.com...
> But if the restore point worked, it would almost certainly work because it
> restored Zone Alarm (unless it had only been installed for a few days).
> And the whole point of the original action was to remove Zone Alarm. So
> that's not really a solution.
>
>
> RnR wrote:
>
>>
>> I agree normally that the restore point is a last resort but I
>> suggested it because if the person isn't too computer literate or is
>> in a rush, it might be simpler / faster to try.


zone alarm still blocking
you could try this :
http://www.pcanswers.co.uk/tips/defa...bsectionid=616

or go to zonealarm site if i remember well they explain how do do it


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  #13  
Old 07-19-2007, 06:12 PM
RnR
 
Posts: n/a
Default Re: unable to connect to internet

On Thu, 19 Jul 2007 01:01:22 -0400, Barry Watzman
<WatzmanNOSPAM@neo.rr.com> wrote:

>But if the restore point worked, it would almost certainly work because
>it restored Zone Alarm (unless it had only been installed for a few
>days). And the whole point of the original action was to remove Zone
>Alarm. So that's not really a solution.
>
>
>RnR wrote:
>
>>
>> I agree normally that the restore point is a last resort but I
>> suggested it because if the person isn't too computer literate or is
>> in a rush, it might be simpler / faster to try.




I realize it may or may not work but what do you have to lose? It
might save a lot of time. And perhaps the OP didn't uninstall ZA
correctly and this restore would give another chance to do it
differently. And if the restore point makes everything work, then
the OP can decide whether ZA should still be removed or left alone at
that point.

If it were me, I'd make a present restore point and then I'd restore
to an earlier date and see what happens.

Common sense goes a long way Barry.
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  #14  
Old 07-20-2007, 11:54 PM
bstern
 
Posts: n/a
Default Re: unable to connect to internet

RnR wrote:
> On Thu, 19 Jul 2007 01:01:22 -0400, Barry Watzman
> <WatzmanNOSPAM@neo.rr.com> wrote:
>
>> But if the restore point worked, it would almost certainly work because
>> it restored Zone Alarm (unless it had only been installed for a few
>> days). And the whole point of the original action was to remove Zone
>> Alarm. So that's not really a solution.
>>
>>
>> RnR wrote:
>>
>>> I agree normally that the restore point is a last resort but I
>>> suggested it because if the person isn't too computer literate or is
>>> in a rush, it might be simpler / faster to try.

>
>
>
> I realize it may or may not work but what do you have to lose? It
> might save a lot of time. And perhaps the OP didn't uninstall ZA
> correctly and this restore would give another chance to do it
> differently. And if the restore point makes everything work, then
> the OP can decide whether ZA should still be removed or left alone at
> that point.
>
> If it were me, I'd make a present restore point and then I'd restore
> to an earlier date and see what happens.
>
> Common sense goes a long way Barry.


Well, it's over. I called Dell the other evening and was on the phone
with them for over an hour. They ran me through most of the same steps
that I had tried on my own. The tech then went to the Zone AAlarm site,
and follwed all their links detailing how to remove the program. The
Dell tech said each link came to a dead end. She was unable to learn
anything about uninstalling all the files for ZA. During this whole
ordeal, I was able to access both email and AIM. The tech said that
although the ZA was removed from the pc, it had embedded itself some
where, and was able to effectively set up a firewall to block any
internet access with a browser. It wasn't anything that I had done.
Dell ended up sending me the disks needed to format my hard drive, and
by that time I was more than willing to do so.

I actually rather enjoyed doing it. you can call me a sick pup.
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  #15  
Old 07-21-2007, 03:33 AM
RnR
 
Posts: n/a
Default Re: unable to connect to internet

On Fri, 20 Jul 2007 18:54:24 -0400, bstern <bstern@rochester.rr.com>
wrote:

>RnR wrote:
>> On Thu, 19 Jul 2007 01:01:22 -0400, Barry Watzman
>> <WatzmanNOSPAM@neo.rr.com> wrote:
>>
>>> But if the restore point worked, it would almost certainly work because
>>> it restored Zone Alarm (unless it had only been installed for a few
>>> days). And the whole point of the original action was to remove Zone
>>> Alarm. So that's not really a solution.
>>>
>>>
>>> RnR wrote:
>>>
>>>> I agree normally that the restore point is a last resort but I
>>>> suggested it because if the person isn't too computer literate or is
>>>> in a rush, it might be simpler / faster to try.

>>
>>
>>
>> I realize it may or may not work but what do you have to lose? It
>> might save a lot of time. And perhaps the OP didn't uninstall ZA
>> correctly and this restore would give another chance to do it
>> differently. And if the restore point makes everything work, then
>> the OP can decide whether ZA should still be removed or left alone at
>> that point.
>>
>> If it were me, I'd make a present restore point and then I'd restore
>> to an earlier date and see what happens.
>>
>> Common sense goes a long way Barry.

>
>Well, it's over. I called Dell the other evening and was on the phone
>with them for over an hour. They ran me through most of the same steps
>that I had tried on my own. The tech then went to the Zone AAlarm site,
>and follwed all their links detailing how to remove the program. The
>Dell tech said each link came to a dead end. She was unable to learn
>anything about uninstalling all the files for ZA. During this whole
>ordeal, I was able to access both email and AIM. The tech said that
>although the ZA was removed from the pc, it had embedded itself some
>where, and was able to effectively set up a firewall to block any
>internet access with a browser. It wasn't anything that I had done.
>Dell ended up sending me the disks needed to format my hard drive, and
>by that time I was more than willing to do so.
>
>I actually rather enjoyed doing it. you can call me a sick pup.



I won't call you that. I'd say just chalk it up to experience <g>.
In any case, glad you could resolve your problem.
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