modem question

MZB wrote:
> Ben:
>
> I trust your customer eventually returned the modem to avoid paying the
> monthly rental fee!!!
>
> Mel
>
>
>
>
> "Ben Myers" <ben_myers@charter.net> wrote in message
> news:hcmjse$2l9$1@news.eternal-september.org...
>> MZB wrote:
>>> Howdy:
>>>
>>> Charter is my ISP. I use a modem that they supplied and installed, along
>>> with a linksys router. It is attached to my Dell 2400 desktop. I have two
>>> laptops. All computers use XP HOME.
>>>
>>> I was paying $3./month for the modem. Charter has now raised that to $5.
>>> per month.
>>>
>>> My question is: can I just return the modem to Charter and buy one that
>>> will work just as well with my linksys? If so, can you recommend a
>>> brand/type. Would it be easy to install? What would the price be? Would I
>>> have to re-program the router (in terms of security settings, etc.).
>>>
>>> Mel
>>>
>>>
>>>
>> Mel,
>>
>> My experience matches the responses of others here. One of my good home
>> office customers had the Charter-supplied cable modem fail. They were
>> told by Charter to bring the modem to the nearest Charter office, 25 miles
>> away, for an exchange. Both adults in the family work long hours (who
>> doesn't?), so an exchange was impractical.
>>
>> They called me instead, and I sold and installed a cable modem I keep
>> around for times like these. I called Charter tech support, gave them the
>> MAC address of the cable modem, after which the Charter tech waved a magic
>> wand and the cable modem was operational. Been that way for two years,
>> and no added monthly payment to Charter by my customer... Ben Myers
>
>

Yes. Mailed it back... Ben