Dell Latitude Service Contact Number

Hi Guys!,

Does anyone know the special Dell Latitude warranty service number? I
believe there used to be a specialized phone number for Latitude
notebooks for warranty service. My previous experience is that this
specialized group was much better because of their specialized
knowledge and experience on Latitudes.

TIA

Lisa in New York

"Lisa B." <lisa.berger@gmail.com> wrote in message
news:2e97215e-9bc1-422d-a890-10edc38d30f6@e39g2000hsf.googlegroups.com...
> Hi Guys!,
>
> Does anyone know the special Dell Latitude warranty service number? I
> believe there used to be a specialized phone number for Latitude
> notebooks for warranty service. My previous experience is that this
> specialized group was much better because of their specialized
> knowledge and experience on Latitudes.
>
> TIA
>
> Lisa in New York

Theres no real difference between Lat and Insp apart from strength
type/build issues and many of the parts are used on both ranges ie
motherboards.

You just dial the main number and give them your tag number they will
identify your system and put you through to the correct dept, wether lat,
insp or precision

Thanks for your response.

Although I understand what you say, I'm not sure I agree.

In any case, I had a number for a latitude specific warranty division,
perhaps for small and medium businesses. I got there after
substantial problems in February with "general" tech reps who knew
less than I did. This group used to answer the phone, "Latitude
Warranty Service". That's the number I'm looking for. Perhaps they
don't currently exist, but they did in February.

Lisa B.

On Jul 4, 2:16*pm, "Fixer" <steve.haberfi...@ntlworld.com> wrote:
> "Lisa B." <lisa.ber...@gmail.com> wrote in message
>
> news:2e97215e-9bc1-422d-a890-10edc38d30f6@e39g2000hsf.googlegroups.com...
>
> > Hi Guys!,
>
> > Does anyone know the special Dell Latitude warranty service number? *I
> > believe there used to be a specialized phone number for Latitude
> > notebooks for warranty service. *My previous experience is that this
> > specialized group was much better because of their specialized
> > knowledge and experience on Latitudes.
>
> > TIA
>
> > Lisa in New York
>
> Theres no real difference between Lat and Insp apart from strength
> type/build issues and many of the parts are used on both ranges ie
> motherboards.
>
> You just dial the main number and give them your tag number they will
> identify your system and put you through to the correct dept, wether lat,
> insp or precision

when i bought gold support in the past, there was a different number.
i have not purchased gold in quite some time now.


Lisa B. wrote:
> Thanks for your response.
>
> Although I understand what you say, I'm not sure I agree.
>
> In any case, I had a number for a latitude specific warranty division,
> perhaps for small and medium businesses. I got there after
> substantial problems in February with "general" tech reps who knew
> less than I did. This group used to answer the phone, "Latitude
> Warranty Service". That's the number I'm looking for. Perhaps they
> don't currently exist, but they did in February.
>
> Lisa B.
>
> On Jul 4, 2:16 pm, "Fixer" <steve.haberfi...@ntlworld.com> wrote:
>> "Lisa B." <lisa.ber...@gmail.com> wrote in message
>>
>> news:2e97215e-9bc1-422d-a890-10edc38d30f6@e39g2000hsf.googlegroups.com...
>>
>>> Hi Guys!,
>>> Does anyone know the special Dell Latitude warranty service number? I
>>> believe there used to be a specialized phone number for Latitude
>>> notebooks for warranty service. My previous experience is that this
>>> specialized group was much better because of their specialized
>>> knowledge and experience on Latitudes.
>>> TIA
>>> Lisa in New York
>> Theres no real difference between Lat and Insp apart from strength
>> type/build issues and many of the parts are used on both ranges ie
>> motherboards.
>>
>> You just dial the main number and give them your tag number they will
>> identify your system and put you through to the correct dept, wether lat,
>> insp or precision
>

When I contact Dell with an XPS problem they always want the Express Service
Code rather than the Service Tag number.


"Lisa B." <lisa.berger@gmail.com> wrote in message
news:11ed6651-0130-48d6-a5b3-8e643b724635@i76g2000hsf.googlegroups.com...
Thanks for your response.

Although I understand what you say, I'm not sure I agree.

In any case, I had a number for a latitude specific warranty division,
perhaps for small and medium businesses. I got there after
substantial problems in February with "general" tech reps who knew
less than I did. This group used to answer the phone, "Latitude
Warranty Service". That's the number I'm looking for. Perhaps they
don't currently exist, but they did in February.

Lisa B.

On Jul 4, 2:16 pm, "Fixer" <steve.haberfi...@ntlworld.com> wrote:
> "Lisa B." <lisa.ber...@gmail.com> wrote in message
>
> news:2e97215e-9bc1-422d-a890-10edc38d30f6@e39g2000hsf.googlegroups.com...
>
> > Hi Guys!,
>
> > Does anyone know the special Dell Latitude warranty service number? I
> > believe there used to be a specialized phone number for Latitude
> > notebooks for warranty service. My previous experience is that this
> > specialized group was much better because of their specialized
> > knowledge and experience on Latitudes.
>
> > TIA
>
> > Lisa in New York
>
> Theres no real difference between Lat and Insp apart from strength
> type/build issues and many of the parts are used on both ranges ie
> motherboards.
>
> You just dial the main number and give them your tag number they will
> identify your system and put you through to the correct dept, wether lat,
> insp or precision

"Rich" <rmilberg@ptd.net> wrote in message
news:l5udnUTdmu8o-_LVnZ2dnUVZ_sDinZ2d@ptd.net...
> When I contact Dell with an XPS problem they always want the Express
> Service Code rather than the Service Tag number.
>
>
> "Lisa B." <lisa.berger@gmail.com> wrote in message
> news:11ed6651-0130-48d6-a5b3-8e643b724635@i76g2000hsf.googlegroups.com...
> Thanks for your response.
>
> Although I understand what you say, I'm not sure I agree.
>
> In any case, I had a number for a latitude specific warranty division,
> perhaps for small and medium businesses. I got there after
> substantial problems in February with "general" tech reps who knew
> less than I did. This group used to answer the phone, "Latitude
> Warranty Service". That's the number I'm looking for. Perhaps they
> don't currently exist, but they did in February.
>
> Lisa B.
>
> On Jul 4, 2:16 pm, "Fixer" <steve.haberfi...@ntlworld.com> wrote:
>> "Lisa B." <lisa.ber...@gmail.com> wrote in message
>>
>> news:2e97215e-9bc1-422d-a890-10edc38d30f6@e39g2000hsf.googlegroups.com...
>>
>> > Hi Guys!,
>>
>> > Does anyone know the special Dell Latitude warranty service number? I
>> > believe there used to be a specialized phone number for Latitude
>> > notebooks for warranty service. My previous experience is that this
>> > specialized group was much better because of their specialized
>> > knowledge and experience on Latitudes.
>>
>> > TIA
>>
>> > Lisa in New York
>>
>> Theres no real difference between Lat and Insp apart from strength
>> type/build issues and many of the parts are used on both ranges ie
>> motherboards.
>>
>> You just dial the main number and give them your tag number they will
>> identify your system and put you through to the correct dept, wether lat,
>> insp or precision
>
>Yes thats right but you still have to phone the main number 1st and they
>will put you through to Lat support however if you ring outside of normal
>office hours your call will be routed through to the bangalore help desk