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  #1  
Old 07-03-2007, 08:20 PM
Von Fourche
 
Posts: n/a
Default Dell Laptop will not E-Mail



Ok, I'm posting this for a relative who owns a Dell laptop he bought
four or five years ago (or longer) running Windows XP.

Here's the deal - he can only get dial-up at his home. He goes thru
a local internet provider. For e-mail he uses Outlook Express. He also
has a wireless card. When he comes to my place he connects thru my
wireless signal and can surf the net and also e-mail like he does on
dial-up,
except faster. No problems.

Two weeks ago he went on vacation and took his laptop with him. He
connected to the net thru the free wireless that hotels offer. He had
no problems getting connected and surfing the net. However, he could
not e-mail. Every time he went to Outlook Express and tried to send an
e-mail
he got some pop up message saying "prohibited" or "could to find server" or
something like that. Anyway, he had to go to his internet providers web
page to send e-mails. He could not send them using Outlook Express.

So, he gets home and hooks up using dial-up. Outlook Express works! He
can send e-mail. He brings his laptop down Sunday to my place and he
connects
thru my wireless. He connects with no problem but Outlook Express is NOT
sending
e-mails again! He gets that same message that he got back in the hotel.

So, he used to be able to send e-mails when on wireless. Now after his
vacation
he can't send e-mails when on wireless (using Outlook Express.) He can send
e-mails
using dial-up.

Any ideas what the problem might be? I looked at his laptop Sunday. I
played
around with "tools-accounts-mail-properties" settings and could not fix it.

Any ideas what to do next? He wants to be able to use Outlook Express
when on
wireless. What's my next step in fixing this?

Thanks!








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  #2  
Old 07-03-2007, 08:53 PM
Pen
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail

Von Fourche wrote:
> Ok, I'm posting this for a relative who owns a Dell laptop he bought
> four or five years ago (or longer) running Windows XP.
>
> Here's the deal - he can only get dial-up at his home. He goes thru
> a local internet provider. For e-mail he uses Outlook Express. He also
> has a wireless card. When he comes to my place he connects thru my
> wireless signal and can surf the net and also e-mail like he does on
> dial-up,
> except faster. No problems.
>
> Two weeks ago he went on vacation and took his laptop with him. He
> connected to the net thru the free wireless that hotels offer. He had
> no problems getting connected and surfing the net. However, he could
> not e-mail. Every time he went to Outlook Express and tried to send an
> e-mail
> he got some pop up message saying "prohibited" or "could to find server" or
> something like that. Anyway, he had to go to his internet providers web
> page to send e-mails. He could not send them using Outlook Express.
>
> So, he gets home and hooks up using dial-up. Outlook Express works! He
> can send e-mail. He brings his laptop down Sunday to my place and he
> connects
> thru my wireless. He connects with no problem but Outlook Express is NOT
> sending
> e-mails again! He gets that same message that he got back in the hotel.
>
> So, he used to be able to send e-mails when on wireless. Now after his
> vacation
> he can't send e-mails when on wireless (using Outlook Express.) He can send
> e-mails
> using dial-up.
>
> Any ideas what the problem might be? I looked at his laptop Sunday. I
> played
> around with "tools-accounts-mail-properties" settings and could not fix it.
>
> Any ideas what to do next? He wants to be able to use Outlook Express
> when on
> wireless. What's my next step in fixing this?
>
> Thanks!
>


Outlook Express only will send and receive E-mail through an account set
up with an ISP
and/or Gmail. It absolutely won't work in Hotels because he no longer is
hooked up to his ISP. Does he have an account with your ISP?


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  #3  
Old 07-03-2007, 09:23 PM
Yes Baby
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail


"Pen" <nospam@nospam.com> wrote in message
news:s7SdnddsFJ6_NBfbnZ2dnUVZ_tKjnZ2d@comcast.com. ..
> Von Fourche wrote:
>> Ok, I'm posting this for a relative who owns a Dell laptop he bought
>> four or five years ago (or longer) running Windows XP.
>>
>> Here's the deal - he can only get dial-up at his home. He goes thru
>> a local internet provider. For e-mail he uses Outlook Express. He also
>> has a wireless card. When he comes to my place he connects thru my
>> wireless signal and can surf the net and also e-mail like he does on
>> dial-up,
>> except faster. No problems.
>>
>> Two weeks ago he went on vacation and took his laptop with him. He
>> connected to the net thru the free wireless that hotels offer. He had
>> no problems getting connected and surfing the net. However, he could
>> not e-mail. Every time he went to Outlook Express and tried to send an
>> e-mail
>> he got some pop up message saying "prohibited" or "could to find server"
>> or
>> something like that. Anyway, he had to go to his internet providers web
>> page to send e-mails. He could not send them using Outlook Express.
>>
>> So, he gets home and hooks up using dial-up. Outlook Express works!
>> He
>> can send e-mail. He brings his laptop down Sunday to my place and he
>> connects
>> thru my wireless. He connects with no problem but Outlook Express is NOT
>> sending
>> e-mails again! He gets that same message that he got back in the hotel.
>>
>> So, he used to be able to send e-mails when on wireless. Now after
>> his vacation
>> he can't send e-mails when on wireless (using Outlook Express.) He can
>> send e-mails
>> using dial-up.
>>
>> Any ideas what the problem might be? I looked at his laptop Sunday.
>> I played
>> around with "tools-accounts-mail-properties" settings and could not fix
>> it.
>>
>> Any ideas what to do next? He wants to be able to use Outlook
>> Express when on
>> wireless. What's my next step in fixing this?
>>
>> Thanks!
>>

>
> Outlook Express only will send and receive E-mail through an account set
> up with an ISP
> and/or Gmail. It absolutely won't work in Hotels because he no longer is
> hooked up to his ISP. Does he have an account with your ISP?
>
>


op does say it worked before through his..............


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  #4  
Old 07-03-2007, 09:24 PM
Von Fourche
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail


"Pen" <nospam@nospam.com> wrote in message
news:s7SdnddsFJ6_NBfbnZ2dnUVZ_tKjnZ2d@comcast.com. ..
> Von Fourche wrote:
>> Ok, I'm posting this for a relative who owns a Dell laptop he bought
>> four or five years ago (or longer) running Windows XP.
>>
>> Here's the deal - he can only get dial-up at his home. He goes thru
>> a local internet provider. For e-mail he uses Outlook Express. He also
>> has a wireless card. When he comes to my place he connects thru my
>> wireless signal and can surf the net and also e-mail like he does on
>> dial-up,
>> except faster. No problems.
>>
>> Two weeks ago he went on vacation and took his laptop with him. He
>> connected to the net thru the free wireless that hotels offer. He had
>> no problems getting connected and surfing the net. However, he could
>> not e-mail. Every time he went to Outlook Express and tried to send an
>> e-mail
>> he got some pop up message saying "prohibited" or "could to find server"
>> or
>> something like that. Anyway, he had to go to his internet providers web
>> page to send e-mails. He could not send them using Outlook Express.
>>
>> So, he gets home and hooks up using dial-up. Outlook Express works!
>> He
>> can send e-mail. He brings his laptop down Sunday to my place and he
>> connects
>> thru my wireless. He connects with no problem but Outlook Express is NOT
>> sending
>> e-mails again! He gets that same message that he got back in the hotel.
>>
>> So, he used to be able to send e-mails when on wireless. Now after
>> his vacation
>> he can't send e-mails when on wireless (using Outlook Express.) He can
>> send e-mails
>> using dial-up.
>>
>> Any ideas what the problem might be? I looked at his laptop Sunday.
>> I played
>> around with "tools-accounts-mail-properties" settings and could not fix
>> it.
>>
>> Any ideas what to do next? He wants to be able to use Outlook
>> Express when on
>> wireless. What's my next step in fixing this?
>>
>> Thanks!
>>

>
> Outlook Express only will send and receive E-mail through an account set
> up with an ISP
> and/or Gmail. It absolutely won't work in Hotels because he no longer is
> hooked up to his ISP. Does he have an account with your ISP?
>



No he doesn't. But under "tools-options-connections" it says Outlook
Express shares the same internet connection with Internet Explorer. If he
can
access the net thru my wireless with Internet Explorer then shouldn't he be
able
to use Outlook Express?



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  #5  
Old 07-03-2007, 09:29 PM
Yes Baby
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail


"Von Fourche" <Khonakong@hotmail.com> wrote in message
news:qkxii.3573$tj6.845@newsread4.news.pas.earthli nk.net...
>
>
> Ok, I'm posting this for a relative who owns a Dell laptop he bought
> four or five years ago (or longer) running Windows XP.
>
> Here's the deal - he can only get dial-up at his home. He goes thru
> a local internet provider. For e-mail he uses Outlook Express. He also
> has a wireless card. When he comes to my place he connects thru my
> wireless signal and can surf the net and also e-mail like he does on
> dial-up,
> except faster. No problems.
>
> Two weeks ago he went on vacation and took his laptop with him. He
> connected to the net thru the free wireless that hotels offer. He had
> no problems getting connected and surfing the net. However, he could
> not e-mail. Every time he went to Outlook Express and tried to send an
> e-mail
> he got some pop up message saying "prohibited" or "could to find server"
> or
> something like that. Anyway, he had to go to his internet providers web
> page to send e-mails. He could not send them using Outlook Express.
>
> So, he gets home and hooks up using dial-up. Outlook Express works!
> He
> can send e-mail. He brings his laptop down Sunday to my place and he
> connects
> thru my wireless. He connects with no problem but Outlook Express is NOT
> sending
> e-mails again! He gets that same message that he got back in the hotel.
>
> So, he used to be able to send e-mails when on wireless. Now after his
> vacation
> he can't send e-mails when on wireless (using Outlook Express.) He can
> send e-mails
> using dial-up.
>
> Any ideas what the problem might be? I looked at his laptop Sunday. I
> played
> around with "tools-accounts-mail-properties" settings and could not fix
> it.
>
> Any ideas what to do next? He wants to be able to use Outlook Express
> when on
> wireless. What's my next step in fixing this?
>
> Thanks!
>
>
>
>
>


you might just check,

Tools/Accounts/Mail tab

select your mail account then Properties and then the Servers tab

make sure the My server requires authentication is ticked.

dj


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  #6  
Old 07-03-2007, 09:36 PM
Journey
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail

On Tue, 03 Jul 2007 19:20:54 GMT, "Von Fourche"
<Khonakong@hotmail.com> wrote:

> Any ideas what the problem might be? I looked at his laptop Sunday. I
>played
>around with "tools-accounts-mail-properties" settings and could not fix it.
>
> Any ideas what to do next? He wants to be able to use Outlook Express
>when on
>wireless. What's my next step in fixing this?
>
>Thanks!


Many mail servers will only send mail if you are logged on to their
system. For example:

- I have a Charter cable modem account. I can send from my LAN
hooked up to Charter, but not at my community college or the city's
wireless network.

- I also have a city wireless account. I can send from a city
wireless e-mail address, but not from a Charter address.

For that reason, when out and about, I make sure that I know how to
use the web interface for my e-mail accounts.
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  #7  
Old 07-03-2007, 09:55 PM
Columbotrek
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail

The spammers have managed to get almost everyone to tighten up their
email security. It is now common practice to not allow SMTP relay to
hosts not on the isps subnets. Or in some cases, without account
authentication. Verizon even blocks port 25 everywhere except to their
gateway on which you need authentication and they check the from
address. Ouch. That is what they provide the Webmail; For when you want
to read your mail and are not at home. Its getting hard to work around them.

What has worked for me when I travel and find myself a guest on an isp
is to determine what that particular ISP's mail relay and use that one.
This works when they don't authenticate or check the from address.
You appear on their subnet and so relay works.

Its a matter of figuring out what they are doing for security and
finding an alternate way to satisfy them. How many tools are in your
bag?

Some times they lock down so well that the only way to email using SMTP
is to open a virtual private network tunnel home then use your regular
mail relay from through the VPN tunnel.

This method is the one I find most reliable when away from the office.
Works as well as at home.

As much as I don't have a use for their service, Go To My PC works great
for this. Laptop on the road, connect back to your home pc, Email from
their. Those with XP pro or a version of Vista which supports it may be
able to use Remote Desktop for accessing your home or office pc from the
road. Most likely will require you to configure your home router to
relay RDP to your home PC though.


Von Fourche wrote:
> Ok, I'm posting this for a relative who owns a Dell laptop he bought
> four or five years ago (or longer) running Windows XP.
>
> Here's the deal - he can only get dial-up at his home. He goes thru
> a local internet provider. For e-mail he uses Outlook Express. He also
> has a wireless card. When he comes to my place he connects thru my
> wireless signal and can surf the net and also e-mail like he does on
> dial-up,
> except faster. No problems.
>
> Two weeks ago he went on vacation and took his laptop with him. He
> connected to the net thru the free wireless that hotels offer. He had
> no problems getting connected and surfing the net. However, he could
> not e-mail. Every time he went to Outlook Express and tried to send an
> e-mail
> he got some pop up message saying "prohibited" or "could to find server" or
> something like that. Anyway, he had to go to his internet providers web
> page to send e-mails. He could not send them using Outlook Express.
>
> So, he gets home and hooks up using dial-up. Outlook Express works! He
> can send e-mail. He brings his laptop down Sunday to my place and he
> connects
> thru my wireless. He connects with no problem but Outlook Express is NOT
> sending
> e-mails again! He gets that same message that he got back in the hotel.
>
> So, he used to be able to send e-mails when on wireless. Now after his
> vacation
> he can't send e-mails when on wireless (using Outlook Express.) He can send
> e-mails
> using dial-up.
>
> Any ideas what the problem might be? I looked at his laptop Sunday. I
> played
> around with "tools-accounts-mail-properties" settings and could not fix it.
>
> Any ideas what to do next? He wants to be able to use Outlook Express
> when on
> wireless. What's my next step in fixing this?
>
> Thanks!
>
>
>
>
>
>
>
>

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  #8  
Old 07-03-2007, 10:05 PM
Pen
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail

Von Fourche wrote:
> "Pen" <nospam@nospam.com> wrote in message
> news:s7SdnddsFJ6_NBfbnZ2dnUVZ_tKjnZ2d@comcast.com. ..
>> Von Fourche wrote:
>>> Ok, I'm posting this for a relative who owns a Dell laptop he bought
>>> four or five years ago (or longer) running Windows XP.
>>>
>>> Here's the deal - he can only get dial-up at his home. He goes thru
>>> a local internet provider. For e-mail he uses Outlook Express. He also
>>> has a wireless card. When he comes to my place he connects thru my
>>> wireless signal and can surf the net and also e-mail like he does on
>>> dial-up,
>>> except faster. No problems.
>>>
>>> Two weeks ago he went on vacation and took his laptop with him. He
>>> connected to the net thru the free wireless that hotels offer. He had
>>> no problems getting connected and surfing the net. However, he could
>>> not e-mail. Every time he went to Outlook Express and tried to send an
>>> e-mail
>>> he got some pop up message saying "prohibited" or "could to find server"
>>> or
>>> something like that. Anyway, he had to go to his internet providers web
>>> page to send e-mails. He could not send them using Outlook Express.
>>>
>>> So, he gets home and hooks up using dial-up. Outlook Express works!
>>> He
>>> can send e-mail. He brings his laptop down Sunday to my place and he
>>> connects
>>> thru my wireless. He connects with no problem but Outlook Express is NOT
>>> sending
>>> e-mails again! He gets that same message that he got back in the hotel.
>>>
>>> So, he used to be able to send e-mails when on wireless. Now after
>>> his vacation
>>> he can't send e-mails when on wireless (using Outlook Express.) He can
>>> send e-mails
>>> using dial-up.
>>>
>>> Any ideas what the problem might be? I looked at his laptop Sunday.
>>> I played
>>> around with "tools-accounts-mail-properties" settings and could not fix
>>> it.
>>>
>>> Any ideas what to do next? He wants to be able to use Outlook
>>> Express when on
>>> wireless. What's my next step in fixing this?
>>>
>>> Thanks!
>>>

>> Outlook Express only will send and receive E-mail through an account set
>> up with an ISP
>> and/or Gmail. It absolutely won't work in Hotels because he no longer is
>> hooked up to his ISP. Does he have an account with your ISP?
>>

>
>
> No he doesn't. But under "tools-options-connections" it says Outlook
> Express shares the same internet connection with Internet Explorer. If he
> can
> access the net thru my wireless with Internet Explorer then shouldn't he be
> able
> to use Outlook Express?
>
>
>

Not unless you're using the same ISP.
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  #9  
Old 07-04-2007, 12:10 AM
Tom Scales
 
Posts: n/a
Default RE: Dell Laptop will not E-Mail



> -----Original Message-----
> From: Von Fourche [mailto:Khonakong@hotmail.com]
> Posted At: Tuesday, July 03, 2007 3:21 PM
> Posted To: alt.sys.pc-clone.dell
> Conversation: Dell Laptop will not E-Mail
> Subject: Dell Laptop will not E-Mail
>
>
>
> Ok, I'm posting this for a relative who owns a Dell laptop he
> bought
> four or five years ago (or longer) running Windows XP.
>
> Here's the deal - he can only get dial-up at his home. He goes
> thru
> a local internet provider. For e-mail he uses Outlook Express. He
> also
> has a wireless card. When he comes to my place he connects thru my
> wireless signal and can surf the net and also e-mail like he does on
> dial-up,
> except faster. No problems.
>
> Two weeks ago he went on vacation and took his laptop with him.

He
> connected to the net thru the free wireless that hotels offer. He had
> no problems getting connected and surfing the net. However, he could
> not e-mail. Every time he went to Outlook Express and tried to send

an
> e-mail
> he got some pop up message saying "prohibited" or "could to find
> server" or
> something like that. Anyway, he had to go to his internet providers
> web
> page to send e-mails. He could not send them using Outlook Express.
>
> So, he gets home and hooks up using dial-up. Outlook Express
> works! He
> can send e-mail. He brings his laptop down Sunday to my place and he
> connects
> thru my wireless. He connects with no problem but Outlook Express is
> NOT
> sending
> e-mails again! He gets that same message that he got back in the
> hotel.
>
> So, he used to be able to send e-mails when on wireless. Now

after
> his
> vacation
> he can't send e-mails when on wireless (using Outlook Express.) He

can
> send
> e-mails
> using dial-up.
>
> Any ideas what the problem might be? I looked at his laptop
> Sunday. I
> played
> around with "tools-accounts-mail-properties" settings and could not

fix
> it.
>
> Any ideas what to do next? He wants to be able to use Outlook
> Express
> when on
> wireless. What's my next step in fixing this?
>
> Thanks!
>
>
>
>
>
>



His ISP will not allow their outgoing mail server to be used UNLESS you
are connected through their phone number. This prevents Spam.

Personally, I have my own domain to solve this problem. For an
occasional user, his ISP probably allows Web access to his email,
including sending.

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  #10  
Old 07-04-2007, 12:35 AM
OG
 
Posts: n/a
Default Re: Dell Laptop will not E-Mail


"Tom Scales" <tjscales@gmail.com> wrote in message
news:BE6C4F48444C4D1EB455B956DCFEEEC3@M2010...
>
>>

>
>
> His ISP will not allow their outgoing mail server to be used UNLESS you
> are connected through their phone number. This prevents Spam.
>
> Personally, I have my own domain to solve this problem. For an
> occasional user, his ISP probably allows Web access to his email,
> including sending.


Your friend can also set up a web based email account (hotmail / google)
using his usual email address as the Display Address and the Reply Address.
That way he can send email whereveer he is, but the recipient will see it as
having come from his usual address.


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