Von Fourche,
Have your relative contact her/his ISP, see if they offer another Port
setting for the outgoing mail server, to be used when not connected to their
ISP. In many cases, this setting may also work with either the dial-up or
broadband connection that they usually use. So they don't need to change it
when they get home.
If there is an alternative setting but it will not work with the primary
(home) connection, your relative may need to create a second email acct in
OE, with the outgoing email server Port and Server Setting, to be used away
from home. He will then have to either manually shut off the mail acct that
is already in OE, with the dial-up settings, to prevent it from
receiving/sending mail when connected to the internet. And use the alternate
one instead, when not connected to the dial-up.
As mentioned before, he/she can use the webmail interface of the mail
service, before he downloads the messages in to OE, and make their replies
from there.
--
Have A Good Day
Rich/rerat
(RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>
Von Fourche wrote:
> Ok, I'm posting this for a relative who owns a Dell laptop he bought
> four or five years ago (or longer) running Windows XP.
>
> Here's the deal - he can only get dial-up at his home. He goes thru
> a local internet provider. For e-mail he uses Outlook Express. He also
> has a wireless card. When he comes to my place he connects thru my
> wireless signal and can surf the net and also e-mail like he does on
> dial-up,
> except faster. No problems.
>
> Two weeks ago he went on vacation and took his laptop with him. He
> connected to the net thru the free wireless that hotels offer. He had
> no problems getting connected and surfing the net. However, he could
> not e-mail. Every time he went to Outlook Express and tried to send an
> e-mail
> he got some pop up message saying "prohibited" or "could to find server"
> or
> something like that. Anyway, he had to go to his internet providers web
> page to send e-mails. He could not send them using Outlook Express.
>
> So, he gets home and hooks up using dial-up. Outlook Express works!
> He
> can send e-mail. He brings his laptop down Sunday to my place and he
> connects
> thru my wireless. He connects with no problem but Outlook Express is NOT
> sending
> e-mails again! He gets that same message that he got back in the hotel.
>
> So, he used to be able to send e-mails when on wireless. Now after
> his
> vacation
> he can't send e-mails when on wireless (using Outlook Express.) He can
> send
> e-mails
> using dial-up.
>
> Any ideas what the problem might be? I looked at his laptop Sunday.
> I
> played
> around with "tools-accounts-mail-properties" settings and could not fix
> it.
>
> Any ideas what to do next? He wants to be able to use Outlook Express
> when on
> wireless. What's my next step in fixing this?
>
> Thanks!
>
"OG" <owen@gwynnefamily.org.uk> wrote in message
news:5f04qpF3a49kpU1@mid.individual.net...
"Tom Scales" <tjscales@gmail.com> wrote in message
news:BE6C4F48444C4D1EB455B956DCFEEEC3@M2010...
>
>>
>
>
> His ISP will not allow their outgoing mail server to be used UNLESS you
> are connected through their phone number. This prevents Spam.
>
> Personally, I have my own domain to solve this problem. For an
> occasional user, his ISP probably allows Web access to his email,
> including sending.
Your friend can also set up a web based email account (hotmail / google)
using his usual email address as the Display Address and the Reply Address.
That way he can send email whereveer he is, but the recipient will see it as
having come from his usual address.
"Pen" <nospam@nospam.com> wrote in message
news:BsGdnWnw8qCSJxfbnZ2dnUVZ_sWdnZ2d@comcast.com. ..
> Von Fourche wrote:
>> "Pen" <nospam@nospam.com> wrote in message
>> news:s7SdnddsFJ6_NBfbnZ2dnUVZ_tKjnZ2d@comcast.com. ..
>>> Von Fourche wrote:
>>>> Ok, I'm posting this for a relative who owns a Dell laptop he
>>>> bought
>>>> four or five years ago (or longer) running Windows XP.
>>>>
>>>> Here's the deal - he can only get dial-up at his home. He goes
>>>> thru
>>>> a local internet provider. For e-mail he uses Outlook Express. He
>>>> also
>>>> has a wireless card. When he comes to my place he connects thru my
>>>> wireless signal and can surf the net and also e-mail like he does on
>>>> dial-up,
>>>> except faster. No problems.
>>>>
>>>> Two weeks ago he went on vacation and took his laptop with him. He
>>>> connected to the net thru the free wireless that hotels offer. He had
>>>> no problems getting connected and surfing the net. However, he could
>>>> not e-mail. Every time he went to Outlook Express and tried to send an
>>>> e-mail
>>>> he got some pop up message saying "prohibited" or "could to find
>>>> server" or
>>>> something like that. Anyway, he had to go to his internet providers
>>>> web page to send e-mails. He could not send them using Outlook
>>>> Express.
>>>>
>>>> So, he gets home and hooks up using dial-up. Outlook Express
>>>> works! He
>>>> can send e-mail. He brings his laptop down Sunday to my place and he
>>>> connects
>>>> thru my wireless. He connects with no problem but Outlook Express is
>>>> NOT sending
>>>> e-mails again! He gets that same message that he got back in the
>>>> hotel.
>>>>
>>>> So, he used to be able to send e-mails when on wireless. Now after
>>>> his vacation
>>>> he can't send e-mails when on wireless (using Outlook Express.) He can
>>>> send e-mails
>>>> using dial-up.
>>>>
>>>> Any ideas what the problem might be? I looked at his laptop
>>>> Sunday. I played
>>>> around with "tools-accounts-mail-properties" settings and could not fix
>>>> it.
>>>>
>>>> Any ideas what to do next? He wants to be able to use Outlook
>>>> Express when on
>>>> wireless. What's my next step in fixing this?
>>>>
>>>> Thanks!
>>>>
>>> Outlook Express only will send and receive E-mail through an account set
>>> up with an ISP
>>> and/or Gmail. It absolutely won't work in Hotels because he no longer is
>>> hooked up to his ISP. Does he have an account with your ISP?
>>>
>>
>>
>> No he doesn't. But under "tools-options-connections" it says Outlook
>> Express shares the same internet connection with Internet Explorer. If
>> he can
>> access the net thru my wireless with Internet Explorer then shouldn't he
>> be able
>> to use Outlook Express?
>>
>>
>>
> Not unless you're using the same ISP.
Agreed. His native ISP isn't likely to let a system (any system) from
another domain onto the native ISP's mail servers - the machine has to be
connected to the native network.
The easiest way around this is to use the native ISP's web-based e-mail
page, where he can send and receive to his heart's content.
"S.Lewis" <stew1960@mail.com> wrote in message
news:yWNii.14884$Qz4.10452@bignews2.bellsouth.net. ..
>
> "Pen" <nospam@nospam.com> wrote in message
> news:BsGdnWnw8qCSJxfbnZ2dnUVZ_sWdnZ2d@comcast.com. ..
>> Von Fourche wrote:
>>> "Pen" <nospam@nospam.com> wrote in message
>>> news:s7SdnddsFJ6_NBfbnZ2dnUVZ_tKjnZ2d@comcast.com. ..
>>>> Von Fourche wrote:
>>>>> Ok, I'm posting this for a relative who owns a Dell laptop he
>>>>> bought
>>>>> four or five years ago (or longer) running Windows XP.
>>>>>
>>>>> Here's the deal - he can only get dial-up at his home. He goes
>>>>> thru
>>>>> a local internet provider. For e-mail he uses Outlook Express. He
>>>>> also
>>>>> has a wireless card. When he comes to my place he connects thru my
>>>>> wireless signal and can surf the net and also e-mail like he does on
>>>>> dial-up,
>>>>> except faster. No problems.
>>>>>
>>>>> Two weeks ago he went on vacation and took his laptop with him.
>>>>> He
>>>>> connected to the net thru the free wireless that hotels offer. He had
>>>>> no problems getting connected and surfing the net. However, he could
>>>>> not e-mail. Every time he went to Outlook Express and tried to send
>>>>> an e-mail
>>>>> he got some pop up message saying "prohibited" or "could to find
>>>>> server" or
>>>>> something like that. Anyway, he had to go to his internet providers
>>>>> web page to send e-mails. He could not send them using Outlook
>>>>> Express.
>>>>>
>>>>> So, he gets home and hooks up using dial-up. Outlook Express
>>>>> works! He
>>>>> can send e-mail. He brings his laptop down Sunday to my place and he
>>>>> connects
>>>>> thru my wireless. He connects with no problem but Outlook Express is
>>>>> NOT sending
>>>>> e-mails again! He gets that same message that he got back in the
>>>>> hotel.
>>>>>
>>>>> So, he used to be able to send e-mails when on wireless. Now
>>>>> after his vacation
>>>>> he can't send e-mails when on wireless (using Outlook Express.) He
>>>>> can send e-mails
>>>>> using dial-up.
>>>>>
>>>>> Any ideas what the problem might be? I looked at his laptop
>>>>> Sunday. I played
>>>>> around with "tools-accounts-mail-properties" settings and could not
>>>>> fix it.
>>>>>
>>>>> Any ideas what to do next? He wants to be able to use Outlook
>>>>> Express when on
>>>>> wireless. What's my next step in fixing this?
>>>>>
>>>>> Thanks!
>>>>>
>>>> Outlook Express only will send and receive E-mail through an account
>>>> set up with an ISP
>>>> and/or Gmail. It absolutely won't work in Hotels because he no longer
>>>> is hooked up to his ISP. Does he have an account with your ISP?
>>>>
>>>
>>>
>>> No he doesn't. But under "tools-options-connections" it says
>>> Outlook
>>> Express shares the same internet connection with Internet Explorer. If
>>> he can
>>> access the net thru my wireless with Internet Explorer then shouldn't he
>>> be able
>>> to use Outlook Express?
>>>
>>>
>>>
>> Not unless you're using the same ISP.
>
>
> Agreed. His native ISP isn't likely to let a system (any system) from
> another domain onto the native ISP's mail servers - the machine has to be
> connected to the native network.
>
> The easiest way around this is to use the native ISP's web-based e-mail
> page, where he can send and receive to his heart's content.
>
> Sounds like normal mail function to me.
I have further information - he told me he could receive e-mails when
using
the wireless at the hotels but could not send them.
"Journey" <rainbow@oasis.com> wrote in message
news:8kcl83dh0g9ej67g4v54sb9vf8nbd8pprd@4ax.com...
> On Tue, 03 Jul 2007 19:20:54 GMT, "Von Fourche"
> <Khonakong@hotmail.com> wrote:
>
>> Any ideas what the problem might be? I looked at his laptop Sunday.
>> I
>>played
>>around with "tools-accounts-mail-properties" settings and could not fix
>>it.
>>
>> Any ideas what to do next? He wants to be able to use Outlook Express
>>when on
>>wireless. What's my next step in fixing this?
>>
>>Thanks!
>
> Many mail servers will only send mail if you are logged on to their
> system. For example:
>
> - I have a Charter cable modem account. I can send from my LAN
> hooked up to Charter, but not at my community college or the city's
> wireless network.
>
> - I also have a city wireless account. I can send from a city
> wireless e-mail address, but not from a Charter address.
>
> For that reason, when out and about, I make sure that I know how to
> use the web interface for my e-mail accounts.
Updated information - he told me he could receive e-mails when using
the wireless at the hotels. He could not send them tho.
Von Fourche wrote:
> "S.Lewis" <stew1960@mail.com> wrote in message
> news:yWNii.14884$Qz4.10452@bignews2.bellsouth.net. ..
>
>>"Pen" <nospam@nospam.com> wrote in message
>>news:BsGdnWnw8qCSJxfbnZ2dnUVZ_sWdnZ2d@comcast.co m...
>>
>>>Von Fourche wrote:
>>>
>>>>"Pen" <nospam@nospam.com> wrote in message
>>>>news:s7SdnddsFJ6_NBfbnZ2dnUVZ_tKjnZ2d@comcast. com...
>>>>
>>>>>Von Fourche wrote:
>>>>>
>>>>>> Ok, I'm posting this for a relative who owns a Dell laptop he
>>>>>>bought
>>>>>>four or five years ago (or longer) running Windows XP.
>>>>>>
>>>>>> Here's the deal - he can only get dial-up at his home. He goes
>>>>>>thru
>>>>>>a local internet provider. For e-mail he uses Outlook Express. He
>>>>>>also
>>>>>>has a wireless card. When he comes to my place he connects thru my
>>>>>>wireless signal and can surf the net and also e-mail like he does on
>>>>>>dial-up,
>>>>>>except faster. No problems.
>>>>>>
>>>>>> Two weeks ago he went on vacation and took his laptop with him.
>>>>>>He
>>>>>>connected to the net thru the free wireless that hotels offer. He had
>>>>>>no problems getting connected and surfing the net. However, he could
>>>>>>not e-mail. Every time he went to Outlook Express and tried to send
>>>>>>an e-mail
>>>>>>he got some pop up message saying "prohibited" or "could to find
>>>>>>server" or
>>>>>>something like that. Anyway, he had to go to his internet providers
>>>>>>web page to send e-mails. He could not send them using Outlook
>>>>>>Express.
>>>>>>
>>>>>> So, he gets home and hooks up using dial-up. Outlook Express
>>>>>>works! He
>>>>>>can send e-mail. He brings his laptop down Sunday to my place and he
>>>>>>connects
>>>>>>thru my wireless. He connects with no problem but Outlook Express is
>>>>>>NOT sending
>>>>>>e-mails again! He gets that same message that he got back in the
>>>>>>hotel.
>>>>>>
>>>>>> So, he used to be able to send e-mails when on wireless. Now
>>>>>>after his vacation
>>>>>>he can't send e-mails when on wireless (using Outlook Express.) He
>>>>>>can send e-mails
>>>>>>using dial-up.
>>>>>>
>>>>>> Any ideas what the problem might be? I looked at his laptop
>>>>>>Sunday. I played
>>>>>>around with "tools-accounts-mail-properties" settings and could not
>>>>>>fix it.
>>>>>>
>>>>>> Any ideas what to do next? He wants to be able to use Outlook
>>>>>>Express when on
>>>>>>wireless. What's my next step in fixing this?
>>>>>>
>>>>>>Thanks!
>>>>>>
>>>>>
>>>>>Outlook Express only will send and receive E-mail through an account
>>>>>set up with an ISP
>>>>>and/or Gmail. It absolutely won't work in Hotels because he no longer
>>>>>is hooked up to his ISP. Does he have an account with your ISP?
>>>>>
>>>>
>>>>
>>>> No he doesn't. But under "tools-options-connections" it says
>>>>Outlook
>>>>Express shares the same internet connection with Internet Explorer. If
>>>>he can
>>>>access the net thru my wireless with Internet Explorer then shouldn't he
>>>>be able
>>>>to use Outlook Express?
>>>>
>>>>
>>>>
>>>
>>>Not unless you're using the same ISP.
>>
>>
>>Agreed. His native ISP isn't likely to let a system (any system) from
>>another domain onto the native ISP's mail servers - the machine has to be
>>connected to the native network.
>>
>>The easiest way around this is to use the native ISP's web-based e-mail
>>page, where he can send and receive to his heart's content.
>>
>>Sounds like normal mail function to me.
>
>
>
>
>
> I have further information - he told me he could receive e-mails when
> using
> the wireless at the hotels but could not send them.
>
>
>
What ISP does he have?
I have the same problem with Windstream.net, aka alltel.net, if it's
even considered a problem. As mentioned before use the ISP's web base
email. If it were I, I would go the Isp's home page and find their
email account link, click on it and then set that web page as his home
page, or very least bookmark it for easy access.
Then he can log on and use his email account when away from home.
"Von Fourche" <Khonakong@hotmail.com> wrote in message
news:6URii.3573$rR.1530@newsread2.news.pas.earthli nk.net...
>
> "Journey" <rainbow@oasis.com> wrote in message
> news:8kcl83dh0g9ej67g4v54sb9vf8nbd8pprd@4ax.com...
>> On Tue, 03 Jul 2007 19:20:54 GMT, "Von Fourche"
>> <Khonakong@hotmail.com> wrote:
>>
>>> Any ideas what the problem might be? I looked at his laptop Sunday.
>>> I
>>>played
>>>around with "tools-accounts-mail-properties" settings and could not fix
>>>it.
>>>
>>> Any ideas what to do next? He wants to be able to use Outlook
>>> Express
>>>when on
>>>wireless. What's my next step in fixing this?
>>>
>>>Thanks!
>>
>> Many mail servers will only send mail if you are logged on to their
>> system. For example:
>>
>> - I have a Charter cable modem account. I can send from my LAN
>> hooked up to Charter, but not at my community college or the city's
>> wireless network.
>>
>> - I also have a city wireless account. I can send from a city
>> wireless e-mail address, but not from a Charter address.
>>
>> For that reason, when out and about, I make sure that I know how to
>> use the web interface for my e-mail accounts.
>
>
>
> Updated information - he told me he could receive e-mails when using
> the wireless at the hotels. He could not send them tho.
>
>
I think it's possible operator error and he's trying too hard. He could
easily just use web-based mail and be done with the issue altogether.
"Von Fourche" <Khonakong@hotmail.com> wrote in message news:ASRii.3571$rR.3446@newsread2.news.pas.earthli nk.net...
> I have further information - he told me he could receive e-mails when
> using the wireless at the hotels but could not send them.
Do you understand what some people have said regarding SMTP
authentication?
When your friend uses OE to retrieve email, it connects to his ISP's
POP server and gives it his username & password. Thus it knows
he is a customer/authorized, and it also knows which account is his
which it needs to know in order to lookup his email. Retrieving
email from his ISP's POP server using OE should work from any
location.
When your friend uses OE to send email, it connects to his ISP's
SMTP server. Normally OE isn't configured to give it a username
& password, for it doesn't actually need to know which account is
his in order to forward the email. ISPs don't want non-customers
sending email through their servers. Where they don't require that
the customer configure OE to give the SMTP server a username
& password, they use other checks. One simple test is to look at
the user's IP address... if the machine is connected to the ISPs
network then the user is presumed a customer and the email is
accepted and sent on. Another test is called POP before SMTP
and involves the SMTP server assuming you aren't authorized
until you have successfully logged into the POP server to check
for email. Long story short here... it is frequently the case that
sending email out through your ISP's SMTP server will fail when
you aren't connected via their network. In most cases you can
solve the problem by going into account settings and telling OE
that your outgoing email server requires authentication. Have
you given this a try? Have you checked the ISP's support
pages or given them a call to determine if it should work? The
problem could be elsewhere but that is where you start. Even
if it used to work without authentication before, for something
could have changed.
BTW, by default the username and password passed to mail
servers will be in plaintext form and thus are possible to sniff.
If the servers support it, you can enable the use of SSL for
POP and SMTP servers and thereby keep your login info
more secure. I'd resolve the current problem first and then
look into that. If it works, use it and change passwords just
to be safe.
Re: Dell Laptop will not E-Mail 
Linear Mode
