19 inch flat panel with missing button key cap

Has anyone ever had a button key cap fall off his dell flat panel
monitor? this is on a 19inch analog. the small round silver power button.

with the keycap missing, the monitor does not turn off. so i'm hoping
the power doesnt go out, because i probably wont be able to turn it on.

are these available somewhere, and could be shipped to me, or does the
whole monitor need to go back for service?
its covered by warranty so that's not the problem, just dont have time
to deal with calling dell now.

do they just go with the serial number off the back, or the system it
was shipped with. i've had so much stuff come thru here that i'm not
quite sure with which system it originated.

I suppose I could call Dell, but before i spend that time, just wanted
to get the heads up...

thanks Jay

"Jay B" <jayB@audiman.net> wrote in message
news:478a770e$0$9161$607ed4bc@cv.net...
> Has anyone ever had a button key cap fall off his dell flat panel monitor?
> this is on a 19inch analog. the small round silver power button.
>
> with the keycap missing, the monitor does not turn off. so i'm hoping the
> power doesnt go out, because i probably wont be able to turn it on.
>
> are these available somewhere, and could be shipped to me, or does the
> whole monitor need to go back for service?
> its covered by warranty so that's not the problem, just dont have time to
> deal with calling dell now.
>
> do they just go with the serial number off the back, or the system it was
> shipped with. i've had so much stuff come thru here that i'm not quite
> sure with which system it originated.
>
> I suppose I could call Dell, but before i spend that time, just wanted to
> get the heads up...
>
> thanks Jay


Not aware of any place for replacement parts for that problem.

Generally, to get warranty service they usually ask for a service tag, but
then need (what used to be) the 12-digit monitor serial number for service.

Not sure how they handle monitors purchased separately/independently.
Probably via the serial number.

On Sun, 13 Jan 2008 22:40:34 -0600, "S.Lewis"
<Gossamer@interesting.com> wrote:

>
>"Jay B" <jayB@audiman.net> wrote in message
>news:478a770e$0$9161$607ed4bc@cv.net...
>> Has anyone ever had a button key cap fall off his dell flat panel monitor?
>> this is on a 19inch analog. the small round silver power button.
>>
>> with the keycap missing, the monitor does not turn off. so i'm hoping the
>> power doesnt go out, because i probably wont be able to turn it on.
>>
>> are these available somewhere, and could be shipped to me, or does the
>> whole monitor need to go back for service?
>> its covered by warranty so that's not the problem, just dont have time to
>> deal with calling dell now.
>>
>> do they just go with the serial number off the back, or the system it was
>> shipped with. i've had so much stuff come thru here that i'm not quite
>> sure with which system it originated.
>>
>> I suppose I could call Dell, but before i spend that time, just wanted to
>> get the heads up...
>>
>> thanks Jay
>
>
>Not aware of any place for replacement parts for that problem.
>
>Generally, to get warranty service they usually ask for a service tag, but
>then need (what used to be) the 12-digit monitor serial number for service.
>
>Not sure how they handle monitors purchased separately/independently.
>Probably via the serial number.
>

I once had to send a crt monitor back but they sent me the replacement
before I sent the old one in. They supplied the packing and I think
all I had to do was fill in the express code / service tag. I admit
tho this was about 5 or 6 years ago so things may have changed since??
The nice thing was that my warrantee was due in about 1 from the time
of claim but that was not a problem at the time to settle the ordeal.
Dell was pretty good about the warrantee with no hassle at that time.

On Mon, 14 Jan 2008 05:41:25 -0600, RnR <rnrtexas@gmail.com> wrote:

>On Sun, 13 Jan 2008 22:40:34 -0600, "S.Lewis"
><Gossamer@interesting.com> wrote:
>
>>
>>"Jay B" <jayB@audiman.net> wrote in message
>>news:478a770e$0$9161$607ed4bc@cv.net...
>>> Has anyone ever had a button key cap fall off his dell flat panel monitor?
>>> this is on a 19inch analog. the small round silver power button.
>>>
>>> with the keycap missing, the monitor does not turn off. so i'm hoping the
>>> power doesnt go out, because i probably wont be able to turn it on.
>>>
>>> are these available somewhere, and could be shipped to me, or does the
>>> whole monitor need to go back for service?
>>> its covered by warranty so that's not the problem, just dont have time to
>>> deal with calling dell now.
>>>
>>> do they just go with the serial number off the back, or the system it was
>>> shipped with. i've had so much stuff come thru here that i'm not quite
>>> sure with which system it originated.
>>>
>>> I suppose I could call Dell, but before i spend that time, just wanted to
>>> get the heads up...
>>>
>>> thanks Jay
>>
>>
>>Not aware of any place for replacement parts for that problem.
>>
>>Generally, to get warranty service they usually ask for a service tag, but
>>then need (what used to be) the 12-digit monitor serial number for service.
>>
>>Not sure how they handle monitors purchased separately/independently.
>>Probably via the serial number.
>>
>
>I once had to send a crt monitor back but they sent me the replacement
>before I sent the old one in. They supplied the packing and I think
>all I had to do was fill in the express code / service tag. I admit
>tho this was about 5 or 6 years ago so things may have changed since??
>The nice thing was that my warrantee was due in about 1 from the time
>of claim but that was not a problem at the time to settle the ordeal.
>Dell was pretty good about the warrantee with no hassle at that time.

My bad.... I meant to say the warrantee was due in "1 month" from the
time of the claim. Sorry.

Mine hasn't completely fallen off but it's just dangling there.
I am very careful with it whenever I turn it off or on.
Looks like it's a general problem.
Mine is about 5 years old though so when it goes, I goes shopping! LOL
Paula

"Jay B" <jayB@audiman.net> wrote in message
news:478a770e$0$9161$607ed4bc@cv.net...
> Has anyone ever had a button key cap fall off his dell flat panel monitor?
> this is on a 19inch analog. the small round silver power button.
>
> with the keycap missing, the monitor does not turn off. so i'm hoping the
> power doesnt go out, because i probably wont be able to turn it on.
>
> are these available somewhere, and could be shipped to me, or does the
> whole monitor need to go back for service?
> its covered by warranty so that's not the problem, just dont have time to
> deal with calling dell now.
>
> do they just go with the serial number off the back, or the system it was
> shipped with. i've had so much stuff come thru here that i'm not quite
> sure with which system it originated.
>
> I suppose I could call Dell, but before i spend that time, just wanted to
> get the heads up...
>
> thanks Jay

I've never turned mine off. Standby uses very little power. Leave it on
24/7.

"DotCom" <nospam4me@nospam.com> wrote in message
news:ZKudnU7JVqKjbhbanZ2dnUVZ_rqlnZ2d@giganews.com ...
> Mine hasn't completely fallen off but it's just dangling there.
> I am very careful with it whenever I turn it off or on.
> Looks like it's a general problem.
> Mine is about 5 years old though so when it goes, I goes shopping! LOL
> Paula
>
> "Jay B" <jayB@audiman.net> wrote in message
> news:478a770e$0$9161$607ed4bc@cv.net...
>> Has anyone ever had a button key cap fall off his dell flat panel
>> monitor? this is on a 19inch analog. the small round silver power
>> button.
>>
>> with the keycap missing, the monitor does not turn off. so i'm hoping
>> the power doesnt go out, because i probably wont be able to turn it on.
>>
>> are these available somewhere, and could be shipped to me, or does the
>> whole monitor need to go back for service?
>> its covered by warranty so that's not the problem, just dont have time to
>> deal with calling dell now.
>>
>> do they just go with the serial number off the back, or the system it was
>> shipped with. i've had so much stuff come thru here that i'm not quite
>> sure with which system it originated.
>>
>> I suppose I could call Dell, but before i spend that time, just wanted to
>> get the heads up...
>>
>> thanks Jay
>

Yes I usually do just that but there are times when I do need to turn it off
completely.

"WSZsr" <nospam@hotmail.com> wrote in message
news:478bf61c$0$4983$4c368faf@roadrunner.com...
> I've never turned mine off. Standby uses very little power. Leave it on
> 24/7.
>
> "DotCom" <nospam4me@nospam.com> wrote in message
> news:ZKudnU7JVqKjbhbanZ2dnUVZ_rqlnZ2d@giganews.com ...
>> Mine hasn't completely fallen off but it's just dangling there.
>> I am very careful with it whenever I turn it off or on.
>> Looks like it's a general problem.
>> Mine is about 5 years old though so when it goes, I goes shopping! LOL
>> Paula
>>
>> "Jay B" <jayB@audiman.net> wrote in message
>> news:478a770e$0$9161$607ed4bc@cv.net...
>>> Has anyone ever had a button key cap fall off his dell flat panel
>>> monitor? this is on a 19inch analog. the small round silver power
>>> button.
>>>
>>> with the keycap missing, the monitor does not turn off. so i'm hoping
>>> the power doesnt go out, because i probably wont be able to turn it on.
>>>
>>> are these available somewhere, and could be shipped to me, or does the
>>> whole monitor need to go back for service?
>>> its covered by warranty so that's not the problem, just dont have time
>>> to deal with calling dell now.
>>>
>>> do they just go with the serial number off the back, or the system it
>>> was shipped with. i've had so much stuff come thru here that i'm not
>>> quite sure with which system it originated.
>>>
>>> I suppose I could call Dell, but before i spend that time, just wanted
>>> to get the heads up...
>>>
>>> thanks Jay
>>