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  #1  
Old 04-27-2008, 08:58 AM
Andreas Eibach
 
Posts: n/a
Default Roxio UDF Reader latest version does not install? (Roxio claims it is standalone, though)

Well, I do not understand this, and I'm about to e-mail Roxio about this
nonsense.

http://www.roxio.com/enu/support/udf...e_updates.html

"This is a free download for the convenience of users who do not own Roxio
software however no support is provided for this tool"

Sounds OK.

But once I try to install the .exe provided on that site, I get:

"The Roxio UDFReader has not been detected"

WTF???!

They say this is for users _who do not own_ Roxio software, so why is there
a requirement to detect the reader anyway?

-Andreas


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  #2  
Old 04-27-2008, 07:03 PM
Mark Blain
 
Posts: n/a
Default Re: Roxio UDF Reader latest version does not install? (Roxio claims it is standalone, though)

"Andreas Eibach" <aeibach@mail.com> wrote in
news:67itd5F2p3i9fU1@mid.uni-berlin.de:

> Well, I do not understand this, and I'm about to e-mail Roxio about
> this nonsense.
>
> http://www.roxio.com/enu/support/udf...e_updates.html
>
> "This is a free download for the convenience of users who do not own
> Roxio software however no support is provided for this tool"
>
> Sounds OK.
>
> But once I try to install the .exe provided on that site, I get:
>
> "The Roxio UDFReader has not been detected"
>
> WTF???!
>
> They say this is for users _who do not own_ Roxio software, so why is
> there a requirement to detect the reader anyway?
>
> -Andreas


Someone with the same problem at
http://www.versiontracker.com/php/fe...52960#comments
posted a link to Roxio's Japanese website (translated), which says
there are TWO files you have to download and install to make
this work. I verified that the download links are live, but
didn't install them:

http://64.233.179.104/translate_c?hl...lr%3D%26sa%3DG
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  #3  
Old 04-27-2008, 08:44 PM
Andreas Eibach
 
Posts: n/a
Default Re: Roxio UDF Reader latest version does not install? (Roxio claims it is standalone, though)


"Mark Blain" <mblain2@yahoo.com> wrote:
> Someone with the same problem at
>

http://www.versiontracker.com/php/fe...52960#comments
> posted a link to Roxio's Japanese website (translated), which says
> there are TWO files you have to download and install to make
> this work. I verified that the download links are live, but
> didn't install them:
>
>

http://64.233.179.104/translate_c?hl...lr%3D%26sa%3DG

Mark,

thank you so much! Yes this should do the trick then. So you have to install
the 5.x version before installing the 7.x update. Now this is nasty. They
could tell the customers, couldn't they.

-Andreas


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