DVD/R/W/RAM won't Copy - O/S Vista

I recently purchased a Gateway DX4200-09 with Vista, 64-bit, X4 9100e
Quad-Core Processor, 4GB DDR2, 640GB HD, ATI Radion HD 3200 and
SuperMulti-format DVD+/ -RW Optical Drive w/ LabelFlash.

First thing I did was create Recovery Disk as it didn't come with the
system. I did fight long enough with Gateway and have since received
the System and Recovery Disk.

Problem is the system now shows it as DVD / CD ROM drove and will not
write or copy to a DVD. I am using the same DVD+RW disks I used to
create the Recovery disk on.

I would rather not loose my files by using the recovery disk since I
can't copy my files to disk.

I have tried updating and removing the driver but still will not work.

Please help.




--
dkliner

"dkliner" <dkliner.45dfbfe@computerbanter.com> wrote in message
news:dkliner.45dfbfe@computerbanter.com...
>
> I recently purchased a Gateway DX4200-09 with Vista, 64-bit, X4 9100e
> Quad-Core Processor, 4GB DDR2, 640GB HD, ATI Radion HD 3200 and
> SuperMulti-format DVD+/ -RW Optical Drive w/ LabelFlash.
>
> First thing I did was create Recovery Disk as it didn't come with the
> system. I did fight long enough with Gateway and have since received
> the System and Recovery Disk.
>
> Problem is the system now shows it as DVD / CD ROM drove and will not
> write or copy to a DVD. I am using the same DVD+RW disks I used to
> create the Recovery disk on.
>
> I would rather not loose my files by using the recovery disk since I
> can't copy my files to disk.
>
> I have tried updating and removing the driver but still will not work.
>
> Please help.
>
>
>
>
> --
> dkliner

New Gateway? Use Gateway tech support, then invoke the warranty if they
cannot help.