DVD Burner Problem

Hi,
I'm running Vista Home Premium. My Roxio Easy Creator Suite 9 was fine
except that it would not let me copy DVD audio to a CD-R. Roxio
suggested that I uninstall and then re-install their software. After
that, just trouble. It copies and burns CD-Rs. It copies OK DVDs to my
hard drive, then writes 193 MB to a blank DVD-R, whereupon the hard
drive sputters and stops, and I get a message that the drive
re-initialized and the burning was unsuccessful. About 5 or 6 error code
numbers are listed. Strangely, the factory-installed Toshiba Disc
Creator now does the same thing.
Toshiba was unhelpful, telling me to just reformat mu hard drive, and
lose all my info. Roxio has been giving me several "fixes", none of
which works.
It is very frustrating. I have uninstalled then re-installed both the
Roxio and Toshiba software for CD/DVD, I'm running McAfee Security
Suite, Ad-Aware, etc..I have done a System Restore. All did not help.

Any help or advice would be greatly appreciated.

Morton

smh wrote:
> . --------------------------------------
> Mike Richter, were you born with
> "Scam Artist" emblazoned on your face?
> --------------------------------------
> http://tinyurl.com/6eldj
> http://tinyurl.com/gqnae
> http://tinyurl.com/2qnvph
> http://tinyurl.com/38wte6
>
> (No Mikey S-Lickers have been able to prove ANY of the above is a )
> (LIBEL -- despite Mikey claimed to have PROOF of libels & misquotes!)
> '
>
> Morton wrote:
>> Hi,
>> I'm running Vista Home Premium. My Roxio Easy Creator Suite 9 was fine
>> except that it would not let me copy DVD audio to a CD-R. Roxio
>> suggested that I uninstall and then re-install their software. After
>> that, just trouble. It copies and burns CD-Rs. It copies OK DVDs to my
>> hard drive, then writes 193 MB to a blank DVD-R, whereupon the hard
>> drive sputters and stops, and I get a message that the drive
>> re-initialized and the burning was unsuccessful. About 5 or 6 error code
>> numbers are listed. Strangely, the factory-installed Toshiba Disc
>> Creator now does the same thing.
>> Toshiba was unhelpful, telling me to just reformat mu hard drive, and
>> lose all my info. Roxio has been giving me several "fixes", none of
>> which works.
>> It is very frustrating. I have uninstalled then re-installed both the
>> Roxio and Toshiba software for CD/DVD, I'm running McAfee Security
>> Suite, Ad-Aware, etc..I have done a System Restore. All did not help.
>
> What do you mean by "DVD audio" as there is no "Audio DVD" like Audio
> CD. Are you talking about "DVD-Audio"?
>
> Historically Roxio POS has never uninstalled cleanly. The
> uninstall/reinstall remedy usually works with many other softwares, but
> not with cRoxio ****. Also the uninstall may have messed up files other
> burn softwares depend on, like the wmp 11 burn plugin.
>
> What you may try is uninstall Roxio and then delete Roxio files. And go
> into the registry and delete all Roxio entries. Then try reinstall or
> repair wmp 11.
Hi,

Thanks for the reply.
1) Yes, Roxio stuff does not uninstall cleanly. I finally got a clue
from Roxio support after many e-mails. It seems that the Upper and Lower
Filters in the registry were ******* up. I deleted and re-did those, and
now I can burn DVDs again.
2) I may have been unclear re. audio tracks on DVDs. I have several DVDs
of classical music, and wish to copy the music (audio) only, to a CD-R,
without the picture (video). Roxio's web news had a method of how to do
that, but it does not work on my computer. That started the entire
problem, when Roxio told me to uninstall and re-install their Suite 9.
Thanks again for your input.

Morton