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  #1  
Old 05-20-2008, 04:13 PM
Ed Jay
 
Posts: n/a
Default Recent series of 9800 Pro not working for multiple monitors?

I've been using a 9800 Pro for a couple of years with a single monitor. My
wife has been using an AIW with two monitors. It recently died. I gave her
my 9800 Pro, which is working fine for her two-monitor system.

I bought a 2nd monitor and purchased another 9800 Pro. It didn't play with
two monitors. When I tried using the DVI output in digital mode, I got no
video out of either the VGA or the DVI port. I replaced the 9600 Pro with
another, but the same problem persists.

If I use the DVI output with a DVI --> VGA adapter, I get video out of both
ports, but the video from the DVI port is missing red, and the VGA output
causes about one pixel screen jitter.

One monitor is a Viewsonic 900. The second monitor is a Polyview.

I have the latest drivers installed (WinXP-Pro), but I'm still without a
solution. Is there a known issue that can be resolved, or...?

TIA,
--
Ed Jay (remove 'M' to respond by email)
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  #2  
Old 05-20-2008, 05:10 PM
Augustus
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?


"Ed Jay" <edMbj@aes-intl.com> wrote in message
news:qit534hukkdo97bgmhm11gqnlnh5jdt55a@4ax.com...
> I've been using a 9800 Pro for a couple of years with a single monitor. My
> wife has been using an AIW with two monitors. It recently died. I gave her
> my 9800 Pro, which is working fine for her two-monitor system.
>
> I bought a 2nd monitor and purchased another 9800 Pro. It didn't play with
> two monitors. When I tried using the DVI output in digital mode, I got no
> video out of either the VGA or the DVI port. I replaced the 9600 Pro with
> another, but the same problem persists.
>
> If I use the DVI output with a DVI --> VGA adapter, I get video out of
> both
> ports, but the video from the DVI port is missing red, and the VGA output
> causes about one pixel screen jitter.


Take your problematic 9800 Pro and stick it in your wife's system. See if
there's any issues. That should not even require a driver uninstall and
reinstall.....just yank and switch. Does multimonitor work and no artifacts?
If yes then the problem is not your videocard. Report back from there.


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  #3  
Old 05-20-2008, 07:03 PM
Ed Jay
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

Augustus scribed:

>
>"Ed Jay" <edMbj@aes-intl.com> wrote in message
>news:qit534hukkdo97bgmhm11gqnlnh5jdt55a@4ax.com.. .
>> I've been using a 9800 Pro for a couple of years with a single monitor. My
>> wife has been using an AIW with two monitors. It recently died. I gave her
>> my 9800 Pro, which is working fine for her two-monitor system.
>>
>> I bought a 2nd monitor and purchased another 9800 Pro. It didn't play with
>> two monitors. When I tried using the DVI output in digital mode, I got no
>> video out of either the VGA or the DVI port. I replaced the 9600 Pro with
>> another, but the same problem persists.
>>
>> If I use the DVI output with a DVI --> VGA adapter, I get video out of
>> both
>> ports, but the video from the DVI port is missing red, and the VGA output
>> causes about one pixel screen jitter.

>
>Take your problematic 9800 Pro and stick it in your wife's system. See if
>there's any issues. That should not even require a driver uninstall and
>reinstall.....just yank and switch. Does multimonitor work and no artifacts?
>If yes then the problem is not your videocard. Report back from there.
>

Actually, I bought it for my other setup, which is where the issue was
noted.

In one machine with a VGA primary and a flat screen as a secondary, if I try
to use the DVI port, I get no VGA output. If I use the DVI --> VGA adapter,
it works. On the other machine, with two flat screens, if I try to use the
DVI port, I get no output from either port. If I use a DVI --> VGA
converter, I get jitter on the primary screen and no red in the secondary
monitor.

These symptoms are identical for the two new 9800 Pro boards I recently
purchased.
--
Ed Jay (remove 'M' to respond by email)
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  #4  
Old 05-20-2008, 10:42 PM
Augustus
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

> These symptoms are identical for the two new 9800 Pro boards I recently
> purchased.


Which brand and model of 9800 Pro? Both the same? Where are you finding new
9800 Pro's?


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  #5  
Old 05-20-2008, 11:31 PM
Ed Jay
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

Augustus scribed:

>> These symptoms are identical for the two new 9800 Pro boards I recently
>> purchased.

>
>Which brand and model of 9800 Pro? Both the same? Where are you finding new
>9800 Pro's?
>

ATI brand. Radeon 9800 Pro 128Mb. Finding them on eBay.

Except for an improved heat sink, they look identical to my older board.
Full ATI markings and stickers.
--
Ed Jay (remove 'M' to respond by email)
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  #6  
Old 05-21-2008, 12:02 AM
Augustus
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?


"Ed Jay" <edMbj@aes-intl.com> wrote in message
news:mmn63453fmu7sne9enedpns22oe3uok9ol@4ax.com...
> Augustus scribed:
>
>>> These symptoms are identical for the two new 9800 Pro boards I recently
>>> purchased.

>>
>>Which brand and model of 9800 Pro? Both the same? Where are you finding
>>new
>>9800 Pro's?
>>

> ATI brand. Radeon 9800 Pro 128Mb. Finding them on eBay.
>
> Except for an improved heat sink, they look identical to my older board.
> Full ATI markings and stickers.


From this guy? Username: sib-usa


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  #7  
Old 05-21-2008, 12:18 AM
Ed Jay
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

Augustus scribed:

>
>"Ed Jay" <edMbj@aes-intl.com> wrote in message
>news:mmn63453fmu7sne9enedpns22oe3uok9ol@4ax.com.. .
>> Augustus scribed:
>>
>>>> These symptoms are identical for the two new 9800 Pro boards I recently
>>>> purchased.
>>>
>>>Which brand and model of 9800 Pro? Both the same? Where are you finding
>>>new
>>>9800 Pro's?
>>>

>> ATI brand. Radeon 9800 Pro 128Mb. Finding them on eBay.
>>
>> Except for an improved heat sink, they look identical to my older board.
>> Full ATI markings and stickers.

>
>From this guy? Username: sib-usa
>

Bought one from him and another from a guy in NJ.
--
Ed Jay (remove 'M' to respond by email)
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  #8  
Old 05-21-2008, 12:24 AM
Augustus
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

>>
> Bought one from him and another from a guy in NJ.


54 negs and neutrals in the last month alone all regarding condition and
description of merchandise.
http://toolhaus.org/cgi-bin/negs?Use...ed+by&ref=home

When you put your original 9800 Pro (the currently in your wife's) back in
your systems does it work properly in multimonitor?


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  #9  
Old 05-21-2008, 12:36 AM
Ed Jay
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

Augustus scribed:

>>>

>> Bought one from him and another from a guy in NJ.

>
>54 negs and neutrals in the last month alone all regarding condition and
>description of merchandise.
>http://toolhaus.org/cgi-bin/negs?Use...ed+by&ref=home


The guy is about a mile from me. We met to make the exchange, and the board
was in new condition in a new sealed box.
>
>When you put your original 9800 Pro (the currently in your wife's) back in
>your systems does it work properly in multimonitor?
>

Yes.
--
Ed Jay (remove 'M' to respond by email)
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  #10  
Old 05-21-2008, 12:41 AM
Augustus
 
Posts: n/a
Default Re: Recent series of 9800 Pro not working for multiple monitors?

>>When you put your original 9800 Pro (the currently in your wife's) back in
>>your systems does it work properly in multimonitor?
>>

> Yes.


There has to be a hardware issue with the two new 9800 Pro cards you are
using.


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