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  #1  
Old 08-19-2008, 05:28 AM
Dagger
 
Posts: n/a
Default cant install drivers "setup did not find compatable drivers......setup will exit"

Please Help

On a ASUS P4C800 deluxe 3.4G 3Gig DDR

Win XP SP3 32bit

I just installed a Sapphire HD3850 512 AGP 8X

I get a message "setup did not find compatible drivers......setup will exit"

I cant get the drivers to install (card stuck in VGA mode)

Device manager shows red X on HD3850

I uninstalled the old drivers (at least it think I did)

I even used the CAT uninstaller and no joy. Tried in safe mode, nothing

I still see ATI stuff in the system 32 file but dont know what to delete

any suggestions to uninstall all ati, or a way to manually install the
HD3850 ati drivers
or a comprehensive way to install this card

Thanks in advance


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  #2  
Old 08-19-2008, 06:13 AM
Augustus
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setup will exit"


"Dagger" <dirkd@mindspring.com> wrote in message
news:86SdnTOMSbN31jfVnZ2dnUVZ_hKdnZ2d@earthlink.co m...
> Please Help
>
> On a ASUS P4C800 deluxe 3.4G 3Gig DDR
>
> Win XP SP3 32bit
>
> I just installed a Sapphire HD3850 512 AGP 8X
>
> I get a message "setup did not find compatible drivers......setup will
> exit"
>
> I cant get the drivers to install (card stuck in VGA mode)
>
> Device manager shows red X on HD3850
>
> I uninstalled the old drivers (at least it think I did)
>
> I even used the CAT uninstaller and no joy. Tried in safe mode, nothing
>
> I still see ATI stuff in the system 32 file but dont know what to delete
>
> any suggestions to uninstall all ati, or a way to manually install the
> HD3850 ati drivers
> or a comprehensive way to install this card
>
> Thanks in advance


What card did you have in it before?


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  #3  
Old 08-19-2008, 07:15 AM
Man-wai Chang ToDie (33.6k)
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setupwill exit"

> I just installed a Sapphire HD3850 512 AGP 8X
> I cant get the drivers to install (card stuck in VGA mode)
> I uninstalled the old drivers (at least it think I did)
> I even used the CAT uninstaller and no joy. Tried in safe mode, nothing


Do you have on-board VGA?
Do you still have the old VGA card?


--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 8.04.1) Linux 2.6.26.2
^ ^ 14:14:01 up 11 days 22:26 3 users load average: 1.01 1.03 1.00
? ? (CSSA):
http://www.swd.gov.hk/tc/index/site_...ub_addressesa/
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  #4  
Old 08-19-2008, 12:32 PM
Dagger
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setup will exit"

Old card was ATI X1650


"Augustus" <no_one@no_where.net> wrote in message
news:2Esqk.8564$%b7.675@edtnps82...
>
> "Dagger" <dirkd@mindspring.com> wrote in message
> news:86SdnTOMSbN31jfVnZ2dnUVZ_hKdnZ2d@earthlink.co m...
>> Please Help
>>
>> On a ASUS P4C800 deluxe 3.4G 3Gig DDR
>>
>> Win XP SP3 32bit
>>
>> I just installed a Sapphire HD3850 512 AGP 8X
>>
>> I get a message "setup did not find compatible drivers......setup will
>> exit"
>>
>> I cant get the drivers to install (card stuck in VGA mode)
>>
>> Device manager shows red X on HD3850
>>
>> I uninstalled the old drivers (at least it think I did)
>>
>> I even used the CAT uninstaller and no joy. Tried in safe mode, nothing
>>
>> I still see ATI stuff in the system 32 file but dont know what to delete
>>
>> any suggestions to uninstall all ati, or a way to manually install the
>> HD3850 ati drivers
>> or a comprehensive way to install this card
>>
>> Thanks in advance

>
> What card did you have in it before?
>



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  #5  
Old 08-19-2008, 12:34 PM
Dagger
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setup will exit"

Yes, Have on board VGA (that's what's running this now)
Old card was ATI X1650


"Man-wai Chang ToDie (33.6k)" <toylet.toylet@gmail.com> wrote in message
news:48aa64f4@127.0.0.1...
>> I just installed a Sapphire HD3850 512 AGP 8X
>> I cant get the drivers to install (card stuck in VGA mode)
>> I uninstalled the old drivers (at least it think I did)
>> I even used the CAT uninstaller and no joy. Tried in safe mode, nothing

>
> Do you have on-board VGA?
> Do you still have the old VGA card?
>
>
> --
> @~@ Might, Courage, Vision, SINCERITY.
> / v \ Simplicity is Beauty! May the Force and Farce be with you!
> /( _ )\ (Xubuntu 8.04.1) Linux 2.6.26.2
> ^ ^ 14:14:01 up 11 days 22:26 3 users load average: 1.01 1.03 1.00
> ? ? (CSSA):
> http://www.swd.gov.hk/tc/index/site_...ub_addressesa/



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  #6  
Old 08-19-2008, 01:28 PM
Man-wai Chang ToDie (33.6k)
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setupwill exit"

Dagger wrote:
> Yes, Have on board VGA (that's what's running this now)
> Old card was ATI X1650


1. Unplug the new as well as the old video card
2. Reboot
3. IN the BIOS, set the primary display card to on-board VGA
4. Save and boot into Window$ once
5. do NOT install driver
6. shutdown
7. plug in the new VGA card
8. IN the BIOS, set the primary display card to PCIe or AGP...
whichever is appropriate
9. boot into Window$
10. install driver this time...

--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 8.04.1) Linux 2.6.26.2
^ ^ 20:25:01 up 12 days 4:37 3 users load average: 1.08 1.11 1.05
? ? (CSSA):
http://www.swd.gov.hk/tc/index/site_...ub_addressesa/
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  #7  
Old 08-19-2008, 04:22 PM
Dagger
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setup will exit"

I made a mistake.
The P4C800 Deluxe does not have on board VGA
I should have said the new Sapphire HD3850 is running in the VGA mode with
no drivers installed
what should i do now?

"Man-wai Chang ToDie (33.6k)" <toylet.toylet@gmail.com> wrote in message
news:48aabc4b@127.0.0.1...
> Dagger wrote:
>> Yes, Have on board VGA (that's what's running this now)
>> Old card was ATI X1650

>
> 1. Unplug the new as well as the old video card
> 2. Reboot
> 3. IN the BIOS, set the primary display card to on-board VGA
> 4. Save and boot into Window$ once
> 5. do NOT install driver
> 6. shutdown
> 7. plug in the new VGA card
> 8. IN the BIOS, set the primary display card to PCIe or AGP...
> whichever is appropriate
> 9. boot into Window$
> 10. install driver this time...
>
> --
> @~@ Might, Courage, Vision, SINCERITY.
> / v \ Simplicity is Beauty! May the Force and Farce be with you!
> /( _ )\ (Xubuntu 8.04.1) Linux 2.6.26.2
> ^ ^ 20:25:01 up 12 days 4:37 3 users load average: 1.08 1.11 1.05
> ? ? (CSSA):
> http://www.swd.gov.hk/tc/index/site_...ub_addressesa/



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  #8  
Old 08-19-2008, 05:20 PM
Mark West
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatabledrivers......setup will exit"

On Tue, 19 Aug 2008 16:22:14 +0100, Dagger <dirkd@mindspring.com> wrote:

> I made a mistake.
> The P4C800 Deluxe does not have on board VGA
> I should have said the new Sapphire HD3850 is running in the VGA mode
> with
> no drivers installed
> what should i do now?
>
> "Man-wai Chang ToDie (33.6k)" <toylet.toylet@gmail.com> wrote in message
> news:48aabc4b@127.0.0.1...
>> Dagger wrote:
>>> Yes, Have on board VGA (that's what's running this now)
>>> Old card was ATI X1650

>>
>> 1. Unplug the new as well as the old video card
>> 2. Reboot
>> 3. IN the BIOS, set the primary display card to on-board VGA
>> 4. Save and boot into Window$ once
>> 5. do NOT install driver
>> 6. shutdown
>> 7. plug in the new VGA card
>> 8. IN the BIOS, set the primary display card to PCIe or AGP...
>> whichever is appropriate
>> 9. boot into Window$
>> 10. install driver this time...
>>
>> --


Had exactly the same problem, the 8.1s supplied with the card worked, but
no others - not even the hotfix ones from Sapphires site.

I'm sticking with the supplied ones for the time being.

Mark


--
Using Opera's revolutionary e-mail client: http://www.opera.com/mail/
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  #9  
Old 08-19-2008, 05:36 PM
Craig Coope
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setup will exit"

On Tue, 19 Aug 2008 17:20:46 +0100, "Mark West"
<mark.west@freenet.co.uk> wrote:

>On Tue, 19 Aug 2008 16:22:14 +0100, Dagger <dirkd@mindspring.com> wrote:
>
>> I made a mistake.
>> The P4C800 Deluxe does not have on board VGA
>> I should have said the new Sapphire HD3850 is running in the VGA mode
>> with
>> no drivers installed
>> what should i do now?
>>
>> "Man-wai Chang ToDie (33.6k)" <toylet.toylet@gmail.com> wrote in message
>> news:48aabc4b@127.0.0.1...
>>> Dagger wrote:
>>>> Yes, Have on board VGA (that's what's running this now)
>>>> Old card was ATI X1650
>>>
>>> 1. Unplug the new as well as the old video card
>>> 2. Reboot
>>> 3. IN the BIOS, set the primary display card to on-board VGA
>>> 4. Save and boot into Window$ once
>>> 5. do NOT install driver
>>> 6. shutdown
>>> 7. plug in the new VGA card
>>> 8. IN the BIOS, set the primary display card to PCIe or AGP...
>>> whichever is appropriate
>>> 9. boot into Window$
>>> 10. install driver this time...
>>>
>>> --

>
>Had exactly the same problem, the 8.1s supplied with the card worked, but
>no others - not even the hotfix ones from Sapphires site.
>
>I'm sticking with the supplied ones for the time being.
>
>Mark


I can confirm I had the same problem

--
The Zero ST
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  #10  
Old 08-19-2008, 06:19 PM
Bob Knowlden
 
Posts: n/a
Default Re: cant install drivers "setup did not find compatable drivers......setup will exit"

I haven't personally dealt with the problem, but I think that the newer
Catalyst versions may have trouble with some AGP cards on some motherboards.
It may be worth trying a "hotfix" version (32 MB):

http://support.ati.com/ics/support/d...estionID=31625

or get the same thing from Sapphire:

http://us.sapphiretech.com/driver/407.zip

If you need to clean up an old install, ATI has a tool (300 kB):

http://support.ati.com/ics/support/d...uestionID=1695

Good luck.

Return address scrambled. Replace nkbob with bobkn.

"Dagger" <dirkd@mindspring.com> wrote in message
news:86SdnTOMSbN31jfVnZ2dnUVZ_hKdnZ2d@earthlink.co m...
> Please Help
>
> On a ASUS P4C800 deluxe 3.4G 3Gig DDR
>
> Win XP SP3 32bit
>
> I just installed a Sapphire HD3850 512 AGP 8X
>
> I get a message "setup did not find compatible drivers......setup will
> exit"
>
> I cant get the drivers to install (card stuck in VGA mode)
>
> Device manager shows red X on HD3850
>
> I uninstalled the old drivers (at least it think I did)
>
> I even used the CAT uninstaller and no joy. Tried in safe mode, nothing
>
> I still see ATI stuff in the system 32 file but dont know what to delete
>
> any suggestions to uninstall all ati, or a way to manually install the
> HD3850 ati drivers
> or a comprehensive way to install this card
>
> Thanks in advance
>
>


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