"sobriquet" <dohduhdah@yahoo.com> wrote in message
news:aba13fd5-a826-4134-843b-1e363f83fa6f@d27g2000prf.googlegroups.com...
> The misleading thing is that they have the booklets packaged in
> wrapped plastic with a piece of cardboard sandwiched in between, which
> at least suggests that there is a CD inside (as you feel something
> rigid in the package). So unless people actually unwrap this package
> of documentation, which seems unnecessary, given that all software is
> pre-installed on HD (or at least will install from HD as soon as the
> computer is run the first time), they will probably discover their
> mistake of not starting out making a backup too late.
> Let's be honest, how many people will actually take the effort to read
> the booklets prior to using the laptop, when they already have ample
> experience with various laptops in the past from different brands
> (that typically tend to come with a recovery CD)?
The salesman I bought mine from tried to sell me the service of having a
recovery DVD made - I took that as a hint that I should make one!
>
> But ok, if Acer thinks it's reasonable to charge people EURO 60 for
> something that people can make for less than EURO 0.50 (provided they are
> wise enough to start out by making a backup), fine. That just means is
> has become extremely unlikely I will ever be recommending anyone to
> buy an Acer computer.
"occam" <occam@razor.dot.nix> wrote in message news:1197632239_15@vo.lu...
> sobriquet wrote:
>
>>
>> But ok, if Acer thinks it's reasonable to charge people EURO 60 for
>> something that people can make for less than EURO 0.50 (provided they are
>> wise enough to start out by making a backup), fine. That just means is
>> has become extremely unlikely I will ever be recommending anyone to
>> buy an Acer computer.
>
> The slogan you are looking for is:
>
> --Never Acer Again --
On 11 dec, 10:54, sobriquet <dohduh...@yahoo.com> wrote:
> Hello.
>
> An acqaintance bought a few acer laptops (along with some acer
> computer) but neglected to make a backup of the software that is pre-
> installed on the HD (or actually it is installed from the HD when you
> start the computer for the first time). Now he installed norton ghost
> 9 and it seems virtually impossible to remove it. So he opens the
> package of user manuals to get the recovery cd and it turns out there
> is no recovery cd included. So he mails Acer support and they say they
> can mail a recovery cd for 60 euro. Does anyone know if such recovery
> cds are specific for a particular laptop or vista version or if they
> are generic and can be used on multiple laptops?
> Does anyone know why Acer doesn't have such a recovery cd available on
> their website for downloading? I guess that fact seems to contradict
> the hypothesis of a generic recovery cd.
>
> Anyway, what would be the best sollution to resolve this problem?
> Ordering a recovery cd for all the laptops or just using a vista
> version from a different source (for instance we appear to have a
> legal vista version that came with a regular acer computer) and
> obtaining all the drivers and acer tools that are included on the
> harddisk from the acer website?
>
> Does anyone have any practical experience installing a different vista
> version on an acer laptop and downloading all the additional software
> tools from the acer website?
>
> Or perhaps someone has a recovery cd that they can share online (given
> that it's supposedly legal to install such recovery cd's on a computer
> that has been purchased recently with a legitimate version of vista).
>
> Kind regards and thanks in advance for any suggestions, Niek
I was mistaken about the lack of a backup on HD and I take back
everything I said about Acer. I simply didn't realize there were
recovery DVDs on a separate hidden partition. By now I've managed to
burn the recovery DVDs myself and the whole issue is solved. Sorry for
the confusion, I should have looked a little better in the eRecovery
software because in retrospect it was pretty obvious there was an
option to create the recovery DVDs.
"occam" <occam@razor.dot.nix> wrote in message news:1197632239_15@vo.lu...
> sobriquet wrote:
> The slogan you are looking for is:
>
> --Never Acer Again --
I have no complaint with Acer, just with Microsloth and their broken
software called Vista. The only vista I see is endless problems and fixes
which don't work. How could they ship this product knowing that Windows
Explorer and Internet Explorer are both broken?
And, you were advised to check that out four days ago. Glad you found it.
"sobriquet" <dohduhdah@yahoo.com> wrote in message
news:03d6d017-89e6-4fed-b33c-cc5f5b6e6e1b@f3g2000hsg.googlegroups.com...
> On 11 dec, 10:54, sobriquet <dohduh...@yahoo.com> wrote:
>> Hello.
>>
>> An acqaintance bought a few acer laptops (along with some acer
>> computer) but neglected to make a backup of the software that is pre-
>> installed on the HD (or actually it is installed from the HD when you
>> start the computer for the first time). Now he installed norton ghost
>> 9 and it seems virtually impossible to remove it. So he opens the
>> package of user manuals to get the recovery cd and it turns out there
>> is no recovery cd included. So he mails Acer support and they say they
>> can mail a recovery cd for 60 euro. Does anyone know if such recovery
>> cds are specific for a particular laptop or vista version or if they
>> are generic and can be used on multiple laptops?
>> Does anyone know why Acer doesn't have such a recovery cd available on
>> their website for downloading? I guess that fact seems to contradict
>> the hypothesis of a generic recovery cd.
>>
>> Anyway, what would be the best sollution to resolve this problem?
>> Ordering a recovery cd for all the laptops or just using a vista
>> version from a different source (for instance we appear to have a
>> legal vista version that came with a regular acer computer) and
>> obtaining all the drivers and acer tools that are included on the
>> harddisk from the acer website?
>>
>> Does anyone have any practical experience installing a different vista
>> version on an acer laptop and downloading all the additional software
>> tools from the acer website?
>>
>> Or perhaps someone has a recovery cd that they can share online (given
>> that it's supposedly legal to install such recovery cd's on a computer
>> that has been purchased recently with a legitimate version of vista).
>>
>> Kind regards and thanks in advance for any suggestions, Niek
>
>
> I was mistaken about the lack of a backup on HD and I take back
> everything I said about Acer. I simply didn't realize there were
> recovery DVDs on a separate hidden partition. By now I've managed to
> burn the recovery DVDs myself and the whole issue is solved. Sorry for
> the confusion, I should have looked a little better in the eRecovery
> software because in retrospect it was pretty obvious there was an
> option to create the recovery DVDs.