ANy One uses Acer E560 and faces any problem?

Hi,

Not sure if it is right to post here. I bought a Acer E560 PC and faces some
hanging problems. I am using core 2 2.13GHz with Window Vista Premium. I
have 2 hard disk, 250 Gb and 160 gb. I am unsure if it is my pc problem or
vista problem. I ask the engineer to come and they make it worst. He just
change my motherboard to an damage one which end up making my system go
crazy by going into install vista mode. Then he bring back the whole CPU and
put back my old motherboard and then my pc back to normal. however, end up,
my data backup in drive 160Gb can not show up. Physically system detect the
drive but it wont show in computer. Even Engineer of Acer don't know why.
Can anyone help? please email me. Thanks

Mr Zhang wrote:
> Hi,
>
> Not sure if it is right to post here. I bought a Acer E560 PC and
> faces some hanging problems. I am using core 2 2.13GHz with Window
> Vista Premium. I have 2 hard disk, 250 Gb and 160 gb. I am unsure if
> it is my pc problem or vista problem. I ask the engineer to come and
> they make it worst. He just change my motherboard to an damage one
> which end up making my system go crazy by going into install vista
> mode. Then he bring back the whole CPU and put back my old
> motherboard and then my pc back to normal. however, end up, my data
> backup in drive 160Gb can not show up. Physically system detect the
> drive but it wont show in computer. Even Engineer of Acer don't know
> why. Can anyone help? please email me. Thanks

It sounds new and the warranty may be voided if you try to do something on
your own.
--
_ct_

No, the problem is I did nothing. The Acer repairman, or senior engineer as
they call it came to check. Instead of doing any diagnosis , he just check
the motherboard which is a spoilt one. End up the system kept going into
loop to install vista. I thought my data in drive c: gone. Then I call them
the next day and he came again with a new hard disk to replace it. Yet same
thing happen. So he force me to let him take back the whole CPU with my
data, password etc.

Then daily I call in. 2 days later, he return with the motherboard using my
old one which was okay in the first place. I am able to access my c:\drive.
but we soon found out my d: where I did all my data backup can not be
access. It is odd as PC can detect that hard disk but it won't let me access
it. it wont show up in computer. anyone know what can be done? I only bought
this new pc for over a month. They did say they will replace it and ...
seems they lied again. manager lied...

What can I do?

"ctowers" <ctowers@gmail.com> wrote in message
news:f63pfk$8h3$1@news.datemas.de...
Mr Zhang wrote:
> Hi,
>
> Not sure if it is right to post here. I bought a Acer E560 PC and
> faces some hanging problems. I am using core 2 2.13GHz with Window
> Vista Premium. I have 2 hard disk, 250 Gb and 160 gb. I am unsure if
> it is my pc problem or vista problem. I ask the engineer to come and
> they make it worst. He just change my motherboard to an damage one
> which end up making my system go crazy by going into install vista
> mode. Then he bring back the whole CPU and put back my old
> motherboard and then my pc back to normal. however, end up, my data
> backup in drive 160Gb can not show up. Physically system detect the
> drive but it wont show in computer. Even Engineer of Acer don't know
> why. Can anyone help? please email me. Thanks

It sounds new and the warranty may be voided if you try to do something on
your own.
--
_ct_

You have your sales receipt and warranty? use them!

Mr Zhang wrote:
> No, the problem is I did nothing. The Acer repairman, or senior
> engineer as they call it came to check. Instead of doing any
> diagnosis , he just check the motherboard which is a spoilt one. End
> up the system kept going into loop to install vista. I thought my
> data in drive c: gone. Then I call them the next day and he came
> again with a new hard disk to replace it. Yet same thing happen. So
> he force me to let him take back the whole CPU with my data, password
> etc.
>
> Then daily I call in. 2 days later, he return with the motherboard
> using my old one which was okay in the first place. I am able to
> access my c:\drive. but we soon found out my d: where I did all my
> data backup can not be access. It is odd as PC can detect that hard
> disk but it won't let me access it. it wont show up in computer.
> anyone know what can be done? I only bought this new pc for over a
> month. They did say they will replace it and ... seems they lied
> again. manager lied...
>
> What can I do?
>
> ctowers wrote:
> It sounds new and the warranty may be voided if you try to do
> something on your own.
>
> Mr Zhang wrote:
>> Hi,
>>
>> Not sure if it is right to post here. I bought a Acer E560 PC and
>> faces some hanging problems. I am using core 2 2.13GHz with Window
>> Vista Premium. I have 2 hard disk, 250 Gb and 160 gb. I am unsure if
>> it is my pc problem or vista problem. I ask the engineer to come and
>> they make it worst. He just change my motherboard to an damage one
>> which end up making my system go crazy by going into install vista
>> mode. Then he bring back the whole CPU and put back my old
>> motherboard and then my pc back to normal. however, end up, my data
>> backup in drive 160Gb can not show up. Physically system detect the
>> drive but it wont show in computer. Even Engineer of Acer don't know
>> why. Can anyone help? please email me. Thanks
>>

I did. but the manager claim he will replace with a new one but I am afraid
it will be yet another lie. Just like when they bring the damage
motherboard, they also tell me it is new one, yet its cmos battery fail on
the spot. I just want to know how I should deal with this since the manager
himself is already telling me these. how can I prove he is telling the
truth.

how do I tell the new CPU I get is really a new one and working. etc.


"ctowers" <ctowers@gmail.com> wrote in message
news:f6ajot$eea$1@news.datemas.de...
You have your sales receipt and warranty? use them!

Mr Zhang wrote:
> No, the problem is I did nothing. The Acer repairman, or senior
> engineer as they call it came to check. Instead of doing any
> diagnosis , he just check the motherboard which is a spoilt one. End
> up the system kept going into loop to install vista. I thought my
> data in drive c: gone. Then I call them the next day and he came
> again with a new hard disk to replace it. Yet same thing happen. So
> he force me to let him take back the whole CPU with my data, password
> etc.
>
> Then daily I call in. 2 days later, he return with the motherboard
> using my old one which was okay in the first place. I am able to
> access my c:\drive. but we soon found out my d: where I did all my
> data backup can not be access. It is odd as PC can detect that hard
> disk but it won't let me access it. it wont show up in computer.
> anyone know what can be done? I only bought this new pc for over a
> month. They did say they will replace it and ... seems they lied
> again. manager lied...
>
> What can I do?
>
> ctowers wrote:
> It sounds new and the warranty may be voided if you try to do
> something on your own.
>
> Mr Zhang wrote:
>> Hi,
>>
>> Not sure if it is right to post here. I bought a Acer E560 PC and
>> faces some hanging problems. I am using core 2 2.13GHz with Window
>> Vista Premium. I have 2 hard disk, 250 Gb and 160 gb. I am unsure if
>> it is my pc problem or vista problem. I ask the engineer to come and
>> they make it worst. He just change my motherboard to an damage one
>> which end up making my system go crazy by going into install vista
>> mode. Then he bring back the whole CPU and put back my old
>> motherboard and then my pc back to normal. however, end up, my data
>> backup in drive 160Gb can not show up. Physically system detect the
>> drive but it wont show in computer. Even Engineer of Acer don't know
>> why. Can anyone help? please email me. Thanks
>>