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  #1  
Old 05-13-2008, 02:14 PM
Junior Member
 
Join Date: May 2008
Posts: 1
dwayne is on a distinguished road
Default Acer Aspire iDea 510 - dead!!

Hi all,

My first post, hoping to get help with my prob.

My 6 month old Acer Aspire iDea 510 Media Center PC just died. I was connected to it one night from a friends house (via LogMeIn) and that was ok. When i got to my house the next day, i faound the PCs little time/date display on the fron panel was frozen at 2 days before. Strange seeing i had actually connected to it the night before.

I proceeded to power cycling the machine, and it then only got as far as the Windows XP boot up logo, then crashed. I cycled it again, this time only freezing at the ACER POST screen. Cycling after that now results in absolutely no video output, despite all fans, LEDs, HDD sound being the same as before.

I doubt its the VGA because even when booting my PC, i cannot ping it from a PC on the same LAN, so i think its not booting up at all. The time/date display on the front of the PC now reads 1/1/2006 00:00:00 everytime i hook up the power cord to it.

Can a dead CMOS battery be the culprit?

How can i best test to see if the PSU is underpowering the MoBo or if the MoBo is faulty?

Please advise.

Thanks a million.
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  #2  
Old 05-14-2008, 09:58 AM
Paul
 
Posts: n/a
Default Re: Acer Aspire iDea 510 - dead!!

dwayne wrote:
> Hi all,
>
> My first post, hoping to get help with my prob.
>
> My 6 month old Acer Aspire iDea 510 Media Center PC just died. I was
> connected to it one night from a friends house (via LogMeIn) and that
> was ok. When i got to my house the next day, i faound the PCs little
> time/date display on the fron panel was frozen at 2 days before.
> Strange seeing i had actually connected to it the night before.
>
> I proceeded to power cycling the machine, and it then only got as far
> as the Windows XP boot up logo, then crashed. I cycled it again, this
> time only freezing at the ACER POST screen. Cycling after that now
> results in absolutely no video output, despite all fans, LEDs, HDD sound
> being the same as before.
>
> I doubt its the VGA because even when booting my PC, i cannot ping it
> from a PC on the same LAN, so i think its not booting up at all. The
> time/date display on the front of the PC now reads 1/1/2006 00:00:00
> everytime i hook up the power cord to it.
>
> Can a dead CMOS battery be the culprit?
>
> How can i best test to see if the PSU is underpowering the MoBo or if
> the MoBo is faulty?
>
> Please advise.
>
> Thanks a million.
>


http://global.acer.com/products/desktop/asidea510.htm

The specs make it similar to a laptop with twin TV tuners added.
The powering could be more like what you'd find in a laptop,
than in a desktop PC. That means, there may be a single DC
voltage at a handful of amps, that feeds the box, and inside
the box, they convert that rail voltage to the lower ones used
by the chipset and processor.

And at an MSRP of $3000, I think I'd get someone to fix it.
Is there any warranty left ?

It does sound a bit like a power problem, but it could
either be the input power, or some part of the
conversion circuitry inside the main box. On the Acer page,
which is typical for computers, they never show how the thing
is powered, or any details of the little bits and
pieces. I assume there is a wall wart with switching
power converter, similar to a laptop.

Paul
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  #3  
Old 05-16-2008, 11:25 AM
Brian Cryer
 
Posts: n/a
Default Re: Acer Aspire iDea 510 - dead!!

"dwayne" <dwayne.39e0v8@no.email.invalid> wrote in message
news:dwayne.39e0v8@no.email.invalid...
>
> Hi all,
>
> My first post, hoping to get help with my prob.
>
> My 6 month old Acer Aspire iDea 510 Media Center PC just died. I was
> connected to it one night from a friends house (via LogMeIn) and that
> was ok. When i got to my house the next day, i faound the PCs little
> time/date display on the fron panel was frozen at 2 days before.
> Strange seeing i had actually connected to it the night before.

<snip>
> Please advise.


If its only 6 months old then I would expect it to still be under warantee.
Don't touch a thing, just contact Acer or the vendor you purchased it from
for how to get it repaired under warantee.
--
Brian Cryer
www.cryer.co.uk/brian


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