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05-09-2008, 05:32 PM
Riskman
Posts: n/a
Re: hangs / freezes
Sorry for being so ignorant... Even as I had sent my previous post I thought
to check the Device Manager, etc, (just as you replied) in order to compare
to a similar machine, and there I found the info. Nevertheless, thanks for
your direction. with the GX280 hanging, it took some time/effort to review
as you suggested, and I hope I can relay it to you in a sensible manner, but
what I find does not appear in my limited understanding to be too unusual:
Universal Serial Bus controllers: Self-powered; 500 mA per port; 4 ports
available
-Intel(R) 82801FB/FBM USB Universal Host Controller - 2658 @ 20% Bandwidth
-Intel(R) 82801FB/FBM USB Universal Host Controller - 2659 @ 23% Bandwidth
-Intel(R) 82801FB/FBM USB Universal Host Controller - 265A @ 10% Bandwidth
-Intel(R) 82801FB/FBM USB Universal Host Controller - 265B @ 10% Bandwidth
-Intel(R) 82801FB/FBM USB2 Universal Host Controller - 265C @ 10% Bandwidth
-USB Root Hub (w/2 ports available @ 0 mA)
-USB Root Hub (w/2 ports available @ 0 mA)
-USB Root Hub (HID-compliant mouse @ 100 mA and 1 port available)
-USB Root Hub (HID-compliant mouse @ 100 mA and 1 port available)
-USB Root Hub (Generic USB Hub w/8 ports available @ 0 mA)
As compared with my other similar PC (GX520) it is only marginally greater
on the first listed controller (20% on the GX280 vs. 10% on the GX520). One
odd thing was that the second-to-last controller on the GX280 lists an
HID-compliant mouse (a second time) @ 100 mA vs. an HID-compliant keyboard @
70 mA as shown on the GX520.
Does the above make any sense to you? Can you determine if that indicates
some possible problem with the USB controllers &/or keyboard?
"R. McCarty" wrote:
> Device Manager
> USB category
> Double-Click each Controller to open Details, Advanced (TAB)
> to view Bandwidth usage
> Double-Click each Root Hub to open Details, Power (TAB) to
> view the % of maximum power consumed
> "Riskman" <Riskman@discussions.microsoft.com> wrote in message
> news:6C8023DB-0E03-4F8A-BB89-38184D54E0BB@microsoft.com...
> > Thanks for the suggestion... However, I'm maybe an intermediate level
> > tech,
> > so how do I go about checking the bandwidth and power consumtpion as you
> > suggest?
> >
> > "R. McCarty" wrote:
> >
> >> With all your normal peripherals attached check both the bandwidth and
> >> power consumption on your USB Root Hubs and controllers. It seems
> >> like you've got a overload of some type that is causing the machine to
> >> lag.
> >>
> >> "Riskman" <Riskman@discussions.microsoft.com> wrote in message
> >> news:7FD3D84B-B292-4116-84A5-8235510412A0@microsoft.com...
> >> >I am working on a Dell OptiPlex GX280 that up till last week worked fine
> >> >(~3
> >> > years). 1GB RAM, 2.8GB Pentium, 80GB HDD SATA, CD-RW, XP SP2. Is a
> >> > network
> >> > workstation. Virus & malware signatures updates hourly. Has decent
> >> > firewall. Recently had added second 512MB RAM strip, but ran with no
> >> > issues
> >> > for weeks following. Run MS Updates routinely, but not yet loaded XP
> >> > SP3
> >> > (it
> >> > was not yet released at time hang/freeze issue began). Has suddenly
> >> > begun
> >> > to
> >> > hang/freeze at about 2-3 minutes post log-in. Gives no warning, no
> >> > error
> >> > messages, no error beeps, continues all green lights on back panel.
> >> > Initially reset to earlier restore point with no positive effect. Then
> >> > did
> >> > repair of OS with no positive effect. Ran Dell Diagnostics which found
> >> > no
> >> > hardware issues - all tests passed. Specifically retested Memory and
> >> > HDD
> >> > and
> >> > all still passed those further diagnostics. Have tested USB keyboard
> >> > and
> >> > USB
> >> > mouse separately and both are fully functional. Ultimately reformatted
> >> > HDD
> >> > and did clean install, but still continues to hang/freeze at about 2-3
> >> > minutes post log-in. Can boot to CD and during lengthy OS repair or
> >> > install
> >> > there was no hang. Can boot to Safe Mode and device will eventually
> >> > hang/freeze at about 10-12 minutes post log-in. When hang begins, red
> >> > light
> >> > on optical mouse flickers (slow at first then increases to rapid, then
> >> > suddenly stops); also during this, audio begins to crackle and
> >> > similarly
> >> > increases in pace, then stops same as mouse optic light. Did find some
> >> > info
> >> > @ MS regarding an "interrupt storm" but the prescribed "fix" for that
> >> > did
> >> > not
> >> > alter my issue in any way. Presently the GX280 still hangs/freezes and
> >> > nothing I've done has resolved the issue.
> >> >
> >> > Has anyone suffered through this type of problem before, and how did
> >> > you
> >> > ultimately resolve it?
> >>
> >>
> >>
>
>
>
Riskman
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