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fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

If the device is on the network properly, even at 169.254.0.1, it should still be accessible through http://storage/ ... but at times this may not work. So the suggestion is a good one. However, you don't need a cross network cable to do this. Just leave your PC and Network Drive on the network.

You might want to look at the IP Scanner program I mentioned earlier, it should be able to scan addresses in the area of the network drive at tell you if it's there. Even if it doesn't show it, the drive may still be on the network.

To configure your PC to the same network 'space' as the drive, go into your PC's network connections:
Control Panel -> Network and Dial Up Connections -> Local Area Connection ... right click on this selection and then select 'Properties'.

In the properties window, click on the Internet Protocol (TCP/IP) option (you may need to scroll down in the window to see this), then click on the Properties button.

In the properties window, change the selection from: Obtain an IP address automatically, to Use the following IP address:

Enter:
IP Address: 169.254.0.2
Subnet mask: 255.255.255.0
Default gateway: 169.254.0.1

[This is the same info egottschalk described, I'm just trying to point out exactly where to find it.]

Click OK to this window and your PC's IP address will be changed.

Now, you should be able to open a Web browser and go to the drive's Web GUI at http://169.254.0.1. Once in, go again and change the drive's IP address to something close to what your PC was using ... 192.168.0.xxx or the like.

After you do this, you'll have change back your PC's settings as it won't be able to reconnected to the drive's Web GUI from the 169.254.0.2. So, change your PC's network connection back to Obtain an IP address automatically.

This should put the drive in the same address space as the PC, and you should now have no (or at least fewer) difficulties accessing it from your PC.

ikill · Member Joined: 13 Jul 2005 Posts: 2

Thanks guys, when I posted here I also send an email to Argosy support and to my disbelive they responded pretty quick and here is what they said...

Could you try this to see if you are able to logon to the setup page?

1) Connect HD363N to your wireless router

2) On your PC, click Start and choose Command Prompt to open Command Prompt window

3) On the Command Prompt, type ipconfig /release and you will see the IP address indicate 0.0.0.0 and the subnet mask indicate 0.0.0.0

4) On the Command Prompt, type ipconfig /renew. It will renew the IP address.

5) Open your Internet Explorer and key in http://storage to logon to the setup page.

If you are still not able to logon to the setup page, try to connect the HD363N directly to your computer and assign the static IP address for it. Below is how to assign the static IP address.

-Connect the HD363N directly to your computer
-Wait for about 30 seconds to 1 minute and open the Internet Explorer and type http://169.254.0.1 or http://storage to login HD363N

-After you log on to the setup page, go to IP Configuration section and choose Static IP to assign the IP address, Subnet Mask, and DNS for the unit.

-The IP address is similar to your router IP address but the last digit of the IP address is different. It ranges from 2 to 254. For example, if your router IP address is 192.168.1.1 and the IP address that you use for HD363N should be 192.168.1.2 or up to 254.

- The Gateway is your router IP address.

-For the Subnet Mask, and DNS, you can login to your router setup and look at the status on LAN section to see more information about the Subnet Mask and DNS.

Thanks again guys.

eds

Hi forum members,

I’ve had this enclosure for about one month and slapped a western digital 300 gig drive inside. I’ve flashed it with the tritton firmware and have it hooked to my DLINK router with a static IP. I have two problems:

1. Transferring files (over 4 gigs) from my computer to the unit causes the unit to crash.
2. Streaming media to my xbox via smb shared folders is spotty at best. It takes forever to see the folders and sometimes crashes the xbox. Music files will work, but video files are a pain. Sub folders can be seen, but not accessed.

This an NAS problem? hard drive problem? or router problem? Any solution you guys can think of?

Thanks.

fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

In regards to the 4 GB file causing the crash, I'll quote Tritton's support site FAQ (http://support.trittontechnologies.com/simplenas.html)

Are there any file size limitations?
Yes. The Simple NAS uses a FAT32 partition which has a 4GB file size limitation. Backup programs such as Genie Soft Backup Manager will give you the option to split the file sizes in 2GB increments in order to work around such limitations. This is limitation of FAT32, not the Simple NAS.

As for "2. Streaming media to my xbox via smb shared folders is spotty at best. It takes forever to see the folders and sometimes crashes the xbox. Music files will work, but video files are a pain. Sub folders can be seen, but not accessed."

What is your performance and access like to a PC on the network ... does it have these same issues? If not, then part of the problem may be with the Xbox, or the Xbox and NAS are not compatible.

If you do have these same issues with the PC, then it may be worthwhile to format the NAS hard drive again to use the 32 kB cluster size set in the latest firmware update ... this helps the data rate significantly.

eds

Thanks for the info and the quick response Fix. I figured the transfer problem had to be a Fat 32 issue but wasn't sure.

As for streaming media to my xbox: Besides the above mentioned issue, streaming and transferring from computer to NAS is solid (by the way video and movie files streamed from pc to xbox is solid also) although slow as previously mentioned in this forum.

I was reading the tomnetworking review of this NAS you posted and was intrigued by their comparisons. They noted: the Net-Stor NAS runs Linux and Tritton uses a "16 bit RISC-based, 80186 compatible processor" which "doesn't run Linux internally" but perhaps a dos equivalent.

What I take from all of this is perhaps the "networking" isn't as solid with this NAS as with others (when it comes to SMB shared folders). Perhaps trying out the Net-Stor would solve my problem. Who knows? Anyone have personal experience with the Net-Stor?

fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

Today Argosy sent me a beta copy of their NetHDD005-0607 firmware update. Compared to the Tritton firmware there are only two differences, that I can tell thus far:

1) With the Argosy firmware, if you edit the name of the administrator (Home->Administration->Change), it shows up in the Home window. For the Tritton firmware, it always show sup as 'admin' even if you edit it.

2) Argosy has really messed up the Folder Share passwords, in that they are not case sensitive at all. Even when you enter the password, and then verify it, it doesn't check case. The Tritton firmware checks case when you enter it at least.

Something new I discovered tonight is that while both of them have added the option to change the FTP port number, this feature doesn't work with either. No matter how, or how many times, I try, it always reverts back to 21.

I've continued to forward my findings to Tritton, but for the past 2 weeks they have stopped responding to any of my updates ... I hope they are still accepting the input and working on fixing these issues ... I HOPE!

fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

I heard back from Tritton yesterday; they have validated all the issues I posted. They are working on a firmware fix ... not suggesting that all will be fixed (as some are minor issues), but they are focusing on the big hitters. So, I'm still encouraged that this device will soon be fully functional.

bellagio · Member Joined: 23 Jul 2005 Posts: 1

Hey, I just got this drive a few weeks ago. I get this error every time I try to transfer files.

It just craps out when I'm trying to transfer large amounts of times. It gives me an error "Error copying file or folder" Cannot copy 'Filename': The specified network name does not exist.

Anyone know a fix for this? I upgraded to the 5.0607 firmware and am still getting this error.

ukcobra · Forum Regular Joined: 06 Mar 2005 Posts: 14

I've loaded the Triton firmware on the Argosy unit and not seen any issues so far.

The Triton unit says it comes with backup software, what software is suplied ?

I'm also interested to hear what Windows applications people use to backup their data with. At the moment I use a fairly clunky FTP client.

Thanks

Mark

fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

Bellagio,
Occasionally, when I do a lot with the drive (different things like lots of file I/O and FTP access), it starts to give me problems. Many times, I find that reseting the device through its Web interface is enough to bring it back.

When I first started updating the firmware, and getting the hard drive ready, I ran into a couple issues. I found that if I turned the device off, and disconnected from power, and let it sit for 10+ minutes, it might come back. Also, you might try cycling the power with and without the hard drive in place. Lastly, you may find it useful to reformat the hard drive. Previous to version 5.0607 of the firmware, the sector size on the hard drive was selectable. With the introduction of 5.0607, the cluster size is fixed to 32 K. If you previously used a cluster size than 32 K, the new firmware should still read it, but it won't be optimized to use the speed improvements that come with the 32 K cluster. So, back up the data on the hard drive and reformat it with the new firmware.
Note, if you are having problems reading data from the NAS, you can take the hard drive out and put it into a PC and read it directly from the drive.

Ukcobra,
I too loaded the Tritton firmware onto an Argosy device, so I don't know what software comes with Tritton, nor have it seen it described anywhere, either online or in Tritton's documentation.

I don't use a back up application exactly. I use an application named Beyond Compare. It allows one to compare two directories (or just files) and update files from one directory to the other. You can compare files based on several attributes: time, size, content. Given that the NAS device right now has some difficulties setting the proper time, I have Beyond Compare set to just use file sizes.
Beyond Compare is not free. But, the license it not limited to just one computer, you can use it on as many computers as you wish, so long as only one instance of it is running at any time. As a result, I can use it on our 3 PCs at home, and my PC at work.
I find it to be useful application for just comparing files too. It has some nice utilities built into it that allow you to select one file in Windows Explorer, then another file, and compare the two ... showing where they are different. I find this feature very useful for when I am only backing up or updating individual files.

dwomack · Member Joined: 29 Jul 2005 Posts: 1

Fixuser... Beyond Compare is really great! It has lots of uses and is dependable.

I have one of the Argosy units. I have been patiently waiting since March on updated firmware that fixed the bugs in the package. I am beginning to wonder if they really have anyone that knows what.s going on.

I have not gone to the next step of installing the Tritton software, because it appears to have some issues.

I had hoped to only flash this thing one more time.

There are some other units on the market now. I am looking at a unit made by Hawking Technology, HNAS1.

fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

dwomack,
I'm with ya, I'm hoping the next firmware update finally fixes the issues discussed in this thread!

If you are looking at the Hawking unit, you may also want to consider the ADS NAS-806-EF ... I believe they are the exact same thing (just like this thread about the Argosy and Tritton). For info on the ADS: ADS Product

Right now, I believe you can get it with rebate, check out: Rebate Deal

I had studied most of the NAS units on the market for some time, and had my specific reasons for choosing the Tritton/Argosy product. If you want to hear any them, I'd be happy to pass them along.

fixuser · Forum Regular Joined: 14 Jun 2005 Posts: 48

For those that might read this thread, I'm wondering if I could ask for some help debugging two last issues (at least in terms of how I'm trying to use it).

1) Mapped Network Drive to Password Protected Folder.
I've made a Shared Folder on the NAS unit, and password protected it. I have two PCs, one desktop, one laptop, both running WinXP Home w/SP2. On both machines, I am able to map a network drive to the password protected Folder on the NAS unit using the usual, Map Network Drive -> pick drive name, and path to NAS folder -> select Reconect at logon, and -> Connect using different user name (to enter password for protected folder).

However, the mapped network drive is unable to remember the password so that every time I restart the machine it prompts me for the password to the NAS network drive. When I go into the settings for "Connect using different user name", there is no check box to remember the password. I don't know if this is an issue with WinXP or how it maps the network drive to the NAS.

Would anyone else be willing to try the same, and report back if they have success??

In the meantime, I do have a work around, in that I just make a *.bat file and put it into the Windows Start -> Program -> Startup folder that maps the network drive automatically:
net use D: \\SimpleNAS\DDRV <password>

2) Outlook does not work with PST file on NAS.
I'm running Outlook XP/2002 on the same Desktop and Laptop machines mentioned above. One of my goals (I guess the main goal) in using the NAS is to place our Outlook Personal Folders (*.PST files), onto the NAS so they can be accessed from either machine. While, I am able to place the file on the NAS, and have Outlook recognize it, I'm not able to update my email (do a Send/Receive). With Outlook using the *.PST file on the NAS, when I do a Send/Receive, I get the following response: "The operation failed due to a registry or installation problem. Restart Outlook and try again. If the problem persists, please reinstall."

If I put the *.PST file on the other PC (say for example, I'm running Outlook from Desktop, I put the *.PST file on the Laptop and share it out so I can access it from the Desktop), I have no problems.

So, there is something specific about having the *.PST file on NAS unit. I've creating a new profile in Outlook that starts with the *.PST file on the NAS unit, but that does not help. I am wondering if the file time/date stamp issue we already know about causes issues for Outlook.

I've tried this with password protected and regular shared folders, with no difference.

Anyone seen, or tried, the same thing??

I've reported these to Tritton, and waiting to hear back, but I am wondering the meantime if anyone else can confirm the same issues.

Thanks.

winux · Forum Regular Joined: 01 Aug 2005 Posts: 20

If a drive doesn't remap itself on Windows login, does it appear connected after Windows has been up for awhile? I think Windows has a default timeout in the registry somewhere, and perhaps the NAS is waking up during this time. I will have to search a little on regedit.com and other places. I ran it across it once, but it was awhile ago.

I have never tried using a PST file on the network. I would think, though, it should work. Personally, I don't see a big advantage of this, because network connections can usually be errornous, especially if there is a lot of network traffic.

Maybe trying to set the idle time of the NAS to 0 for never would help?

I have a wireless connection on my laptop to the NAS, and it isn't working reliably. Argosy never answered me, but a quick call into Tritton and they told me it is a known issue and are working on it.

I have used this device on my wired computer, however, and I have had no problems. I looked into the Hawking device and saw there were plenty of bad reviews on it. Plus I tried contacting their support for a couple of questions and not only did they take forever to respond, but they gave me some sort of half-english answer. To me, if a company has great support and says they are fixing their issues, that is a great bonus.