HowToFixComputers.com

hbond · Contributor Joined: 07 Feb 2005 Posts: 9

My duaghter has a similar problem with her HP laptop. I purcahsed a new powwer jack (2 for $40), but I can't seem to separate the bottom portion to replace it. I have removed all the visible screws, but it seems to be stick near the printer port. Any suggestions????

smb · Member Joined: 08 Feb 2005 Posts: 1

Have you taken off the keyboards? There are more screw under them. Under the keyboard my laptop has two medal bars accross the top. the left one is over the right one and I needed to slide the right bar out from under the left one to proceed.
I also need to replace my power jack. But, I can't find where to buy a new one. Any ideas? Also, how are you going to attach the jack, solder it?

Bob Niland · Guest

hbond · Contributor Joined: 07 Feb 2005 Posts: 9

I emailed hp tech support and they sent me a link which I clicked on to order the part.

MEvsHP · Guest

HP or Hewlett Packard being the name of the company depending on what
case manager or outsourced Indian tech support rep (but also manager)
you talk to calls it. Cutomer damage is what they are calling any
problem with the power jack, and I am going to scream bloody murder
until my one-year warranty is honored. NO MORE HP PRODUCTS.

http://HewlettPackardLies.blogspot.com/
HPslaughter@yahoo.com

MEvsHP · Guest

it turns out there is a post elsewhere from some lawer type. Alan whats
your email?

Alan <ConsumerLxxx@earthlink.com>?

http://HewlettPackardLies.blogspot.com

HPslaughter

Dewaine Chan · Guest

Grant it that it is a poor design or the formal CEO way of saving money to
put the cheapest components to keep cost low. So far, every laptop that has
a broken power connector that I have fixed were damaged by the user. I'm
not suggesting anything here, just my stupid two cents. One point I'd love
to point out is that I have yet to see an IBM Thinkpad has the power
connector problem. Have not made a single dime from Thinkpad owners due to
broken power connector. Have made money from HP/Compaq, Gateway, Toshiba,
Clone laptops that had broken power connector. Just fixed an HP Pavilion
(Z1200 series) laptop yesterday morning. Very bad design!!!!!!!!!!!

Dewaine

MEvsHP wrote:

MEvsHP · Guest

continuing to produce a product with a known design flaw is
reprehensible. If thats how you spell it. People should get to hear
about it and will from me. In addition, not covering that damage
resulting from normal use in a warranty should be criminal. I have been
talking with the executive office of customer relations and they say
they will close the case adn mark it resolved if I file a complaint
with the BBB. Its not resolved, I want to convince them that I am not
going to go away. Does the BBB do anything anyway?

HP fake warranty

RedpIll · Guest

MEvsHP wrote:

Ben Myers · Guest

Members of the BBB are the companies about whom complaints are made. So BBB
complaints, except against small more defenseless companies, are pretty useless.

Why not contact a governmental agency responsible for consumer affairs. Yes, I
know the federal consumer affairs are fangless beasts, having had their teeth
pulled in successive budget cuts by a regime most favorable to and favored by
big business. But state departments of consumer affairs still have some clout.

If some computer-chasing lawyer gets his (usually) act together, he can still
file a class-action lawsuit. But then class actions generally result in
handsome payments to the lawyers, not the claimants they allegedly represent.

Best course of action is to boycott HP and tell everyone the facts about how
lousy the notebook product is and why... Ben Myers

On 12 Feb 2005 09:07:56 -0800, "MEvsHP" <fullymanual@gmail.com> wrote:

Dewaine Chan · Guest

I totally agree with you that a company that thinks IT IS OK to produce bad
product and screw its customer is definitely REPREHENSIBLE. You are
absolutely right about one thing: Most people just take it laying down and
not voice their total dissatisfaction and kept quiet. That is why so many
companies get away with bad products and even worse, follow up services.
Some of those still DON'T get it even if they keep on loosing money and
customer. Their solution is to cut employees (HP cut about 18,000 plus in
teh last couple years). Moving the operation oversea to save a few more
dollars. I usually feel bad for my customers putting up with my heavy
accent till I have to deal with a couple big companies' HelpDesk. Could you
image a Chinese Guy trying to work with an oversea HelpDesk person
resolving a problem???? It is kind of SAD and FUNNY.

BTW, Thanks for posting the Standard Phonics. I forgot most of it since I
left the US Navy 20 years ago.

Dewaine

MEvsHP wrote:

dell8100victim · Member Joined: 13 Feb 2005 Posts: 1

I too have the loose AC power connector problem on a Dell Inspiron 8100 -- that cost about $1800. Hardly cheap. The power assemblies themselves are unreliable. I've gone through about 6 of them. And the (*&)() at Dell have that ridiculous odd-shaped plug and jack. Shame on you Mr. Dell.

One workaround that worked was to get an AC battery charger, and then rotate between the two batteries so that one is in confuser and the other is being charged. Eventually you'll lose ground as they discharge faster than they recharge. So the confuser is out of service for a while until you can catch up.

I then replaced MBD. That worked great for about 6 months. Now the problem has returned on the replacement. Confuser is now 3 years old, so question is whether it's worth getting another MBD, or just biting the bullet and getting a new confuser. Problem with a new confuser is that it will probably have its own slate of issues.

I boubht the Dell on credit and stopped paying Dell when their product stopped working. So far they haven't sued me for their money. I hope they do.

MEvsHP · Guest

thats great what are you German?

Dewaine Chan · Guest

Dell has a mass recall of the AC Adapter (PA-6). Did you check if the one
you have is among the recalled? Then again, if you stopped paying that
thing, I'll think you will have problem getting a replacement AC Adapter.
May have your friend to do the AC Adapter recall.

Dewaine

dell8100victim wrote:

Dewaine Chan · Guest

BTW, there is a Company in NY City advertising that it will replaced the
broken Power Connector for $200. I forgot what the name of the company
is. You might have to do google search.

Dewaine

MEvsHP wrote: