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Ben Myers
Guest
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 Posted: Wed Nov 09, 2005 3:30 am Post subject: Re: Class action suit filed against HP for screen flicker |
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Class action lawsuits are most often settled to the benefit of the lawyers.
Very few in the computer industry have resulted in significant awards to the
plaintiffs... Ben Myers
On Tue, 08 Nov 2005 21:31:00 GMT, no@spam.invalid (KansasUser) wrote:
| Quote: | This might be useful for those of you interested in a class action
lawsuit. In 2003 a consumer filed suit against HP regarding the
display blackout or flicker. The law firm invites others who have had
such problems to contact them. The attached link contains another link
to the law firm. From what I can read, it still seems to be active.
Good luck.
http://www.infohq.com/Computer/computer-news-jun03-16-23.htm#confcahps
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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| Posted: Wed Nov 09, 2005 11:18 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Ben.. I agree. and Kansas? Your doing good to get an hour.5 out of a battery on one of these power hogs.. Better to buy a refurbed second batt and rotate once every couple days. Also drain them down once in a while as keeping them fully charged seems to deter the longevity for some reason.. (Thermal breakdown I suspect). Good luck!
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190 |
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Destardi
Member
Joined: 18 Nov 2005
Posts: 2
Location: Chicago, IL
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| Posted: Fri Nov 18, 2005 3:49 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Ok people, I have an HP desktop..for approx 2 years...only cost 500, + 55 in a memory upgrade, and it has been a great product...no problems.
I bought an HP Pavilion ZV6100 series, based on 3 things..1)similar features at comparable prices to other Manufacturers' products, but it came with a free printer and carrying case...2)I had a good experience with the desktop..3)I purchased a Toshiba Satellite about 3 years ago, for 1100.00. It last for 1 1/2 years before the motherboard burned out. Prior, I only dealt with used laptops..a 166mhz MICRON...sucker lasted forever.
My point to all of this, is that E.V.E.R.Y manufacturer has skeletons in the closet, and while I relate to the frustration of spending hundreds of dollars to buy a laptop, only to have it crap out, I am here to let you know it runs the spectrum, not just HP. Take for example very similar concerns about Toshiba laptops, and also the mention of a 'class action lawsuit' regarding Toshiba, at this very similar website:
http://forums.computingreview.com/showthread.php?t=81
It's not just HP. People who have problems with products from any company, group together online and seek each other out. If you have a product, and take it for granted day after day, you are less likely to post anything. Why take the time?
Also, since HP sold 8,000,000 laptops last year, divide 100,000 laptop complaints by 8,000,000 and it comes to only 1% of the laptops they sell...so by far, this is on par with other sectors of products.
I'm praying my HP notebook lasts like the desktop, but sometimes life isn't fair...like with my Toshiba crapper.
Good luck. |
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brasstown
Member
Joined: 21 Nov 2005
Posts: 1
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| Posted: Mon Nov 21, 2005 8:46 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Just wanted to add my story because I got my problem solved because of these posts.
I have a zv5000 Pavilion with the same problem mentioned. I check around the local shops, and they all told me I need to replace the motherboard, and quoted me a lot of money. HP wanted me to send them my laptop, but told me they would format my harddrive, and would probably replace the motherboard. Then I found this post.
I sent my laptop to IKENFIXIT.com on a Thursday, and got a call on Monday saying it was all fixed up. I got it back on the following Thursday and it works great. What a relief.
The price was just as he said, and in the end he saved me a lot of money and frustration. So thank you Ken, and I strongly recommend his service to anyone tired of dealing with this problem.
Ben - Georgia |
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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| Posted: Tue Nov 22, 2005 11:09 am Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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You are very welcome and any issues just yell..
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190 |
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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| Posted: Tue Nov 22, 2005 11:18 am Post subject: Destardi.. |
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Not to argue your point but Compaqs and HP's have been rolling in here and the fact is the jacks are not nearly as good as Toshiba's.. I realize all manufacturers have their own issues but these newer HP's are approaching #1 in my opinion on jack failure. (Dell has internal jack issues, Gateway? We dont want to go there) HP Did what they thought was an upgrade by utilizing a different style jack.(Hardwire as opposed to the gold plated stamped out jack pos. pin). I have seen these fail in as little as 3 months from being returned after the installation of the new systemboard from HP due to the lead size not being able to handle the heat. I can understand the consumers frustration as these are not a low end unit by any means. The new Z8K series has a totally redesigned jack and adapter.. Wonder why? Just another opinion from someone that works on all brands of notebooks.
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190 |
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particleman
Member
Joined: 22 Nov 2005
Posts: 1
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| Posted: Tue Nov 22, 2005 9:36 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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I had no idea this was such a common problem. I think I've had a similar problem with my zx5280. I had it for about 9 months with intermitent problems connecting the adapter to the power jack. As someone else said, you could usually get around it by "angling" the connection the magic way. Then finally it went out completely. I sent it back and HP did replace the mother board and the adapter (I'm under a 3-year warranty) but it's been less than 3 months and already having the same intermitent problems again despite being extra careful with it.
I'm going to bookmark your site ken, as I'm sure I'm going to have to send it off again, but it's crunch time during the semester and I can't be without the laptop right now. |
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KansasUser
Forum Regular
Joined: 29 Oct 2005
Posts: 14
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| Posted: Tue Nov 22, 2005 10:07 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Ken of IKENFIXIT, could you please tell me if the external battery shown in the following link will hold 5 to 10 hours for my laptop, if you happen to have any experience with it? The price of $181 seems fairly reasonable (?). (This might allow me to get on a plane, use the lappy, and not have to worry about running out of juice.)
http://www.global-batteries.com/product_info.php/cPath/10/products_id/1329
The company's approved list for HP/Compaq shows zd7168us as a suitable laptop. However my laptop is a zd7168cl. Is there any difference? Also, if this battery did what it said, would it work okay on my laptop?
Thanks, Ken. I just wanted an independent opinion. Also, I appreciate your good work on my Pavilion. It is still running fine. |
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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| Posted: Tue Nov 22, 2005 10:35 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Kansas.. That is a good question and I guess I missed the point on your first post about this. Battery/external packs.. May be ok? and just ask the manufacturers about longevitey.. (Guarantee the media-cable will fail for the few that are using)..
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190 |
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Ben Myers
Guest
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| Posted: Wed Nov 23, 2005 12:30 am Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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After all these months, I can no longer resist commenting on the title of this
thread. I sincerely hope that no HP Pavilion laptop owner has a bad power jack
on his person. And there are probably a great many HP Pavilion laptops with bad
power jacks... Ben Myers
On Wed, 27 Apr 2005 20:28:51 GMT, "BillW50" <BillW50@aol.kom> wrote:
| Quote: |
"Dewaine Chan" <"dchanNOSPAM"@NOSPAM PLZZZnc.rr.com> wrote in message =
news:VcSbe.90787$JL2.3321849@twister.southeast.rr.com...
Date: Wed, 27 Apr 2005 20:01:57 GMT
In the State of NC, we have what is called Lemon Law. If you bought a
product that have the same defect under the warranty period, you could
ask for a replacement. I don't know if that is the case in your State.
If I were you, I'll make sure It WON'T FAIL when the warranty is about =
to
expire or thereafter (You know what I mean, wink!! Heh heh).
I agree with Ben. Dell Latitude and the IBM T Series are professional
grade Laptops. Dell Inspirions and IBM R Series (Basically the Entry
level laptops from anyone are pretty much meant to be disposable).
I charged $90 in town to replace bad Power Connectors on laptops. I fix
laptops for people as well as Computer Stores in the area.
Dewaine
waterfriendsfour wrote:
I have a 6 month old pavillion zv5000 that has failed twice now. I am
super careful due to problems I had with a previous compaq laptop. It
is without a doubt a design flaw. My laptop is used daily but with
extreme care. I am pissed! I really dont want it repaired again only
to crap out after another few months. I want a refund! I bought it
from Office Depot and also bought the extended full warranty...I
wonder if I can get thm to refund my money and if so what other brand
to you guys reccomend?
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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| Posted: Wed Nov 23, 2005 11:59 am Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Correct Ben.. And this is just the tip of the iceberg I believe. Its all about exposure and getting the word out. Try to locate a systemboard for a ZD7K series notebook.. Not even in stock at HP!! (344878-001) Seems they must have ran out changing systemboards for consumers with bad power jacks? I'd love to buy all of those old boards. Another? The ZT7000 boards.. Same as X-1000 compaqs and theyre? Yes not available through HP.. (These are the infamous Video card failures just after warranty).. Not knocking them at all but I hope the newer models dont show issues this soon out of warranty.. (Many under warranty)..
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190 |
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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KansasUser
Forum Regular
Joined: 29 Oct 2005
Posts: 14
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| Posted: Wed Nov 23, 2005 9:41 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks.... |
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Ken, you wrote the following in a post: (Guarantee the media-cable will fail for the few that are using).
I know you are a busy guy, but I have to ask. What do you mean the Media cable will fail? Does that mean that the battery company's cables won't transmit power to my zd7k, or if so, not very long? Does the Media cable cause the jack to have problems, or is the cable just weak?
You have made me very curious. |
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ikenfixit
GURU
Joined: 31 Aug 2004
Posts: 391
Location: Northern Michigan
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| Posted: Fri Nov 25, 2005 1:04 am Post subject: KANSAS |
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The contacts where the Medi-cable socket connect to the systemboard are Minute in size with respect to the factory jack.. (DC jack pos lead is close to .060 in).. If this 4 times the size contact will not handle the power and heat, I dont expect the media connector to be better? Sounds like a temporary fix to a permanent problem here. Same power consumption through a smaller and more fragile connection. If the battery you are looking at connects via media? It will help somewhat. The batterys actually run or put out near 14.5 volts and Power management will lower the systems ops to extend the battery life generally. (Lower consumption for CPU, Screen, Unless brightness is manually increased, Blah blah blah).. Best thing to do is just keep cool.. If it has a Go-5700 Video chipset? Really keep it cool.. These have another issue besides the jack problem and it has to do with the video chip and circuit. HP Doesnt have the boards.. Looks like the issue will fall to the consumers in the end. Shame a 2000.00 laptop craps out so soon after warranty. I will figure out the video issue and that will help many others as well.
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190 |
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KansasUser
Forum Regular
Joined: 29 Oct 2005
Posts: 14
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| Posted: Fri Nov 25, 2005 2:02 am Post subject: Re: Media cable connection |
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If I understand correctly, Ken, it seems that you are likely recommending that I obtain a second regular battery (refurb. if avail.) in preference to the media cable connection of the li-ion batt. This would add another 1.5 hours of use to my zd7k Pavilion without a power cord outlet.
I look forward to whatever you may find out re: the video card and other issues. (My pc has a go-5600 card.) I have not had a problem with that as yet, and hope not to. But I appreciate your efforts there as well as with the power jack. |
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