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Jane Doe · Guest

ikenfixit wrote:

ikenfixit · Posted: Mon Oct 03, 2005 3:29 pm Post subject: 169.00

Is the cost for this repair as they're a royal pain in the butt for tear down and reassembly. This price will also give you a jack solder joint warranty against future failure.. (Providing its not ripped off the board).. Please also understand we are not in any way Slamming HP.. But we do agree very strongly that there is an issue here. R&D as well as quality control should have picked up on this in my opinion prior to opening sale to market.. HP Seems to be having a problem admitting to issues.. The X1000 video card issues?, The BIOS update from within winphlash on the SST39SF040 chips utilized on the ZE4k series, Compaqs 2100 series, As well as the similar 2500 and HP 5K notebooks.. And now these just after warranty jack issues. Whats next?
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Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190

dksage · Member Joined: 03 Oct 2005 Posts: 1

Forget all that other non-sense. Here is a quick and painless fix for the power jack issue. HP/Compaq sells an All-In-One Media Cable XC1000. This cable, is a extension of the cables used for the HP/Compaq docking stations. Cables are cheap and can be bought through Circuit City, CompUSA and HP/Compaq. The cable provides power using your existing power adapter plug into another computer port on your laptop. Trust me, I have spent the money on a replacement power adapter and $100.00 bucks on the troubleshooting. I bought the cable and no longer have an issue with the power jack.

Here is a hyperlink to a picture of the cable. (Sorry you'll have to cut and paste the address:)http://www.shopping.hp.com/webapp/shopping/product_detail.do?product_code=DV318A

On the Circuit City Website: http://www.circuitcity.com/ssm/Compaq-All-in-One-Notebook-Media-Cable-DV318A-/sem/rpsm/oid/97356/rpem/ccd/productDetail.do

Adapt, overcome...

ikenfixit

Until the Small pins (And they are quite" smaller" fail).. These are surface mount units and I can see this being a bigger issue soon.. (If the factory 2.5mm solder joint does'nt hold do you think the docking stations or flex cables will either)? I would not believe so.. Same consumption, Less contact area... Just My opinion..
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190

Kalina

I own an HP Pavilion Notebook, model zx5180us.

My powerjack has been broken for about a year. Having the power cord on certain angles usually helped, til today, it finally stopped getting power all together.

I had taken it in for repairs about a year ago, when it happened, the technician could not fix it.

So I've dealt with it all this time thinking there wasn't a solution.

I am glad to see others have been able to get theirs fixed and I hope I can too, as I am in Canada and the services recommended are US based.

I would really like to get it fixed, I am a self-employed web designer, I really need my laptop back in working condition asap.
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indoglans · Member Joined: 12 Oct 2005 Posts: 1

Ikenfix wrote:
[/img]Posted: Thu Oct 06, 2005 5:39 pm Post subject: Re: HP Pavilion Laptop Owners with Bad Power Jacks....

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Until the Small pins (And they are quite" smaller" fail).. These are surface mount units and I can see this being a bigger issue soon.. (If the factory 2.5mm solder joint does'nt hold do you think the docking stations or flex cables will either)? I would not believe so.. Same consumption, Less contact area... Just My opinion..

============
Hi Ken,
Thanks for repairing my laptop (HP Laptop Pavilion ZT 1185 having the power jack problem, from Charlottesville) and sending it on 7th Oct by FedEx Ground. But I have not received my laptop yet . It is really urgent for me to get my laptop. It would be better if you can send me the Track Number.
Appreciate your help.
Thank you
Ajay Kumar

ikenfixit

On its way home Ajay.. Thanx again and good meeting!
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190

sethtriggs · Member Joined: 13 Oct 2005 Posts: 1

I think I have some sort of power problem in my zt1135. One day it just stopped charging the battery. At that point there were green deposits on the battery terminals in the front of the computer and on the battery. So I had it repaired and replaced. So I thought anyway.

I've now gone through two subsequent batteries that have failed to charge. Leaving the laptop plugged in overnight to initialize the battery results in the red light (battery fault). Right now the battery claims to be charging since the battery light is orange. But the power meter remains at "86% (charging)."

The laptop works with AC now (though I did have the bad power jack before)-indeed, I'm on it right now. but I'd really like to be able to use the laptop on airplanes and places that lack AC outlets.

Anything I can do? This computer, BTW, is running Windows XP Home Edition with 256MB of RAM and a Celeron processor.

-Seth

Kalina

Would just like to say that Ken of ikenfixit.com fixed my laptop power jack issue and had it back to me immediately. I am using it right now and couldn't be more pleased.

Thanks Ken, I am so glad I found this thread.

Amen to Google... smile

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KansasUser · Forum Regular Joined: 29 Oct 2005 Posts: 14

Hello, everyone. Two weeks ago, I received my HP Pavilion laptop back from Ken at IKENFIXIT. I sent it to Ken as I was having the same problem many other posters have had: no matter how gently I treated the laptop, I kept having power jack problems even though I spent over $1,500 on the machine.

As a matter of fact, I had problems within six months of buying it. This bothered me greatly, as many of you have similarly noted. Since I had a two-year warranty, I initially used it. HP fixed and returned the machine, but within six months I had the same problem again. Argh!

So I found this board through Google. I saw Ken's many and varied posts. I wondered if he were trustworthy and reputable. So I noticed two things. One was the response of a poster several weeks ago indicating that he was very happy with Ken's work. The second was that I went to Ken's site and noticed that he is a member of the Better Business Bureau in his area, which is a very reputable group.

Then I called him. (By the way, I found that it is better to call him in the morning if you want to talk with him.) He was very helpful. I even asked if he would advise a local repair shop in Kansas as to what to do. He agreed. (Ken told them what to do, but they did not want to stand behind the work--or maybe in my opinion, they did not even want to do the job.)

Therefore, I sent my laptop to Ken. He fixed it and turned it around quickly. And I now have a laptop for which the power works and stays on as it should. No problems! (By the way, I have noticed my laptop seems to run much cooler, FWIW.)

I hope you understand that I still have a warranty and could have returned the laptop for another motherboard replacement--at no cost. But I am tired of having my computer gone for a week or more every six months for a board replacement.

Ken's fee was reasonable and well worth the money (by the way, I paid him with a credit card number over the phone). I highly recommend him to those of you who are tired of HP's worthless warranty re: the power jack. In fact, I would go so far as to recommend others to buy a new HP Pavilion, but ONLY IF they have Ken or somebody like him fix the jack problem. Except for the jack, I have been very pleased with the HP Pavilion.

Give Ken a call. He will be glad to talk with you, and will treat you right. If anybody has a question, please send me a post. Questions about cost should be referred to Ken, as cost can vary a lot depending on the model and I am not knowledgeable of repair costs. Anything else is fair game though.

bmllamaman · Member Joined: 01 Nov 2005 Posts: 1

Wow! Thought I was the only one. My HP Pavilion zv5000 series has the problem you all have. My battery stopped charging, and I thought for sure it would be part of the HP Battery recall, but no such luck. In addition, my battery would be dead and then the power would just cut off from the power jack!! So then I would have to restart the computer and the same would occur. Eventually, the battery would charge enough to last about 30 seconds, so when I would see the screen start to dim, I would quickly pull the power plug out and reinsert it quickly, and I would be ok.....

Finally, I got tired of this, and bought both, a new battery and a new power supply. I thought I was back in business - until the screen dimmed while using the new power supply!! That's when I started thinking the problem is not the supply, but the jack. I Googled it, and here I am.

This is totally ridiculous that this many people have a problem.....is anyone thinking "CLASS ACTION SUIT"?

Jim

ø?°`°?mikeø,?,ø? · Guest

Regarding this and other unbiased (haha) testimonials:
< Ken's fee was reasonable and well worth the money >

How come everyone thinks IKENFIXIT is so wonderful, but no
one will mention how much he charges for the 'power jack' problem?

"KansasUser" <no@spam.invalid> wrote in message
news:GCT8f.187997$KX7.50830@fe03.news.easynews.com...

ikenfixit

Mike.. Were generally able to do most jacks on the easier models for 89.00 plus return shipping. The HP ZD, ZX, And , ZV series are a little more complex however and were currently getting 169.00 for these models. Thanx to everyone for the positive responses to the repairs. We cannot repair all issues but have built an excellent custmer base and have had the same people returning as well as refering us for the past 3 years as well. Good luck all and these are really not a bad machine theyre just a power hog as to be expected. (Adapter the size of a Brick and 120Watt to boot).. Take care All, And I hope people keep grouping together and posting in these forums to give the manufacturers an honest opinion of the faults at hand with their products. (They seem unable to admit to these problems).
Ken
_________________
Ken LaDere, Owner
www.ikenfixit.com
www.howtofixlaptops.com
postmaster@ikenfixit.com
8750 West Stutsmanville.
Harbor Springs, Michigan.
49740
231.242.1190

KansasUser · Forum Regular Joined: 29 Oct 2005 Posts: 14

This might be useful for those of you interested in a class action lawsuit. In 2003 a consumer filed suit against HP regarding the display blackout or flicker. The law firm invites others who have had such problems to contact them. The attached link contains another link to the law firm. From what I can read, it still seems to be active. Good luck.

http://www.infohq.com/Computer/computer-news-jun03-16-23.htm#confcahps

[/url]

KansasUser · Forum Regular Joined: 29 Oct 2005 Posts: 14

Ken of IKENFIXIT, may I ask you a question? I have a zd7000. The HP-installed battery without power cord will hold only about an hour and a half before running out of power. Do you know of a good OEM battery that will give me five or six hours of use, that I can substitute for the HP battery?

Thanks, Ken. I appreciate your good work.