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TE
Guest
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 Posted: Sat Jun 02, 2007 2:22 am Post subject: Gateway 310X System Restore CD |
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Hi, I'm looking for a operating system restore CD for a Gateway 310X
system.
I've contacted Gateway and I quote their support ...
"Thank you for using Gateway's Online E-mail Support. If you need the
restore discs for your system, unfortunately, Gateway updates the
Restoration CD frequently. We no longer have the CD needed for your
system. These CD's are included with the purchase of a new system and
are not sold separately."
Does anyone know where I can obtain a copy of the restore CD? The OS was XP
home. |
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Jupiter Jones
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TE
Guest
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| Posted: Sat Jun 02, 2007 3:44 am Post subject: Re: Gateway 310X System Restore CD |
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Thanks Jupiter, I'll keep my eyes open. Most on Ebay are for laptops and I
was unable to locate one for my model. I've tried to use a restore DVD for
a Gateway 702GE (also XP Home) and it acted like it was going to work but on
initial startup after install, it claims that the password is incorrect and
reboots. Then loops.
"Jupiter Jones" <jones_jupiter@hotnomail.com> wrote in message
news:5R08i.71381$g63.66972@edtnps82...
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Kevin Childers
Guest
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| Posted: Tue Jun 05, 2007 12:54 pm Post subject: Re: Gateway 310X System Restore CD |
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"TE" <Email@example.com> wrote in message
news:13613gi8utqqv67@corp.supernews.com...
| Quote: | Hi, I'm looking for a operating system restore CD for a Gateway 310X
system.
I've contacted Gateway and I quote their support ...
"Thank you for using Gateway's Online E-mail Support. If you need the
restore discs for your system, unfortunately, Gateway updates the
Restoration CD frequently. We no longer have the CD needed for your
system. These CD's are included with the purchase of a new system and
are not sold separately."
Does anyone know where I can obtain a copy of the restore CD? The OS was
XP
home.
Bets of luck on this, I had a client's system, 3 months out of warranty with |
a hard drive failure. Getting the drive was a piece of cake, but after over
a month of back and forth over the issue, I advised the client to just buy a
new O/S disk. For an additional 2 months I communicated with GW over the
issue. They always promised to get the disk to me but never delivered. An
additional month later I was contacted by them and they apologized for their
failures to get me the disk and who ever I spoke to said he would look into
it and yet again send me the disk. To date no disk has arrived.
Rather surprising since the system was part of an open governmental contract
that allowed federal employees to purchase the same system at the bulk
contract price. Usually such contract usually involve thousands of
identical systems, not as though it was some short production run.
As for the client, well at least I was politely dismissed from any future
work for them. |
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TE
Guest
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| Posted: Fri Jun 08, 2007 12:31 am Post subject: Re: Gateway 310X System Restore CD |
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Thanks Kevin, That is the route I went with.
"Kevin Childers" <kchilder@mail.win.org> wrote in message
news:PNc9i.6$3j6.0@newsfe03.lga...
| Quote: | "TE" <Email@example.com> wrote in message
news:13613gi8utqqv67@corp.supernews.com...
Hi, I'm looking for a operating system restore CD for a Gateway 310X
system.
I've contacted Gateway and I quote their support ...
"Thank you for using Gateway's Online E-mail Support. If you need the
restore discs for your system, unfortunately, Gateway updates the
Restoration CD frequently. We no longer have the CD needed for your
system. These CD's are included with the purchase of a new system and
are not sold separately."
Does anyone know where I can obtain a copy of the restore CD? The OS was
XP
home.
Bets of luck on this, I had a client's system, 3 months out of warranty
with a hard drive failure. Getting the drive was a piece of cake, but
after over a month of back and forth over the issue, I advised the client
to just buy a new O/S disk. For an additional 2 months I communicated
with GW over the issue. They always promised to get the disk to me but
never delivered. An additional month later I was contacted by them and
they apologized for their failures to get me the disk and who ever I spoke
to said he would look into it and yet again send me the disk. To date no
disk has arrived.
Rather surprising since the system was part of an open governmental
contract that allowed federal employees to purchase the same system at the
bulk contract price. Usually such contract usually involve thousands of
identical systems, not as though it was some short production run.
As for the client, well at least I was politely dismissed from any future
work for them.
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Fix your Windows Problems - FAST.
FREE Safe Scan Registry Check. Locate & Fix Errors in Minutes!
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