Posted: Thu May 24, 2007 8:29 am Post subject: reload office 2007 professional to remove "non-commercial us
I have a customer in AZ (I am in SC) running vista, that used a local
consultant to reload a new Sony laptop. She now has the "non-commercial use"
header on all her office 2007 professional programs. The consultant will not
talk to us so I am assuming that the consultant loaded an academic copy of
office first and then loaded my customer's office 2007 professional over it.
I understand that we need to remove office completely and then re-install
just the office 2007 professional. My concern is that I don't want my
customer to loose any of her settings or data. Do I need to run the transfer
program with some options to save everything, or should all the settings
remain if I do a complete remove of office and re-install office 2007
professional. (I will of course have her backup her outlook data.)
thanks in advance, mike shanahan
Mike Shanahan
--
Mike Shanahan
"mshanahan" <mshanahan@discussions.microsoft.com> wrote in message
news:45FA5EC6-6358-4ACA-B0F0-34F3EC9636B7@microsoft.com:
Quote:
I have a customer in AZ (I am in SC) running vista, that used a local
consultant to reload a new Sony laptop. She now has the "non-commercial use"
header on all her office 2007 professional programs. The consultant will not
talk to us so I am assuming that the consultant loaded an academic copy of
office first and then loaded my customer's office 2007 professional over it.
I understand that we need to remove office completely and then re-install
just the office 2007 professional. My concern is that I don't want my
customer to loose any of her settings or data. Do I need to run the transfer
program with some options to save everything, or should all the settings
remain if I do a complete remove of office and re-install office 2007
professional. (I will of course have her backup her outlook data.)
thanks in advance, mike shanahan
Mike Shanahan
--
Mike Shanahan