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Bonnie Peebles
Guest
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 Posted: Tue May 22, 2007 3:31 pm Post subject: Icons gone, Generic icons in its place but will not run the |
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My girlfriends computer kind of blinked the other day when she was
using it.
All the normal icons disappeared and were replaced by generic icons.
2x clicking on these icons will not open a program.
I cannot open any programs by going to START--->ALL
PROGRAMS--->whatever. And all of those icons are generic.
All the icons under the START menu are generic EXCEPT for her email
program and Internet Explorer. And I can run those just fine, I can
even send emails with attachments from the HD.
When I click on the CONTROL PANEL, I get a very odd error message. It
says (more or less) "CANNOT PLACE A SHORTCUT HERE, WOULD YOU LIKE TO
PLACE IT ON THE DESKTOP." I cannot get the Control Panel to open
nor anything else.
I started the computer in safe mode, same problem.
Any suggestions or advice is more then appreciated.
(I've also tried to reboot several times with no resolution of the
problem.)
Right now all I can think to do it to remove the HD and put it into
another computer and make a copy of the HD. But then I do not know if
this problem was caused by a virus or what.
Thank You Gents in advance if you chose to help me.
Bonnie P. |
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John Doe
Guest
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| Posted: Tue May 22, 2007 3:31 pm Post subject: Re: Icons gone, Generic icons in its place but will not run |
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Bonnie Peebles <Bonniepeebles@10&Imin.Com> wrote:
| Quote: | My girlfriends computer kind of blinked the other day when she was
using it.
All the normal icons disappeared and were replaced by generic icons.
2x clicking on these icons will not open a program.
I cannot open any programs by going to START--->ALL
PROGRAMS--->whatever. And all of those icons are generic.
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Sounds like a pre-Windows XP problem.
You probably have to tell Windows that LNK files are shortcuts. I
think there is a tiny registry file somebody made to do that.
| Quote: | Right now all I can think to do it to remove the HD and put it into
another computer and make a copy of the HD.
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Huh?
By the way. Before you do anything, if the user has any important
files, they should be copied to removable media. Frankly, if you
haven't done that already, IMO you aren't experienced/knowledgeable
enough to be helping anyone. If you have, good for you.
Good luck.
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