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anon
Guest
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 Posted: Sat May 12, 2007 12:38 am Post subject: Problem with HP C6180 PhotoSmart AIO |
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I just bought an HP C6180 PhotoSmart AIO.
At the end of the one hour installation process, there was a
message that the installation had succeeded.
Then another message that we would now proceed to register the
product. After some time this message came up:
Cannot find
'http://hpdjjs.com/cgi-bin/jumpstation.py?action=cats2@version=70.0.170.0&pl=5M
&lang=en&cc=US&cc_low=us@modellD=Q8181A&PRODUCT_NAME=Photosmart C6100
series&PROD_SERIAL_ID=MY72SJ622G04KR&prodOS=012&client_vp=default&If=blue&ex1=&ex2=&ex3='
Make sure the path or Internet address is correct.
I pressed OK. It whirred away and the same message came up.
And again. Finally, it said that the registration would have to
be done by hand when I had an internet connection. That is not a
problem.
Here is the problem. The machine just hangs on boot up unless
I have the installation CD in the CD drive.
Other symptoms: IE is crashing often recently. Maybe even
before I got the C6180. When I shut down, I often get a message
that one or more of these three execs are not responding.
hpqtra08.exe
hpqimzone.exe
hpqst308.exe
I am running on a Dell Inspiron 8100 under Win XP Pro with
Verizon DSL. I have no reason to believe that that problem
is here.
Any help will be greatly appreciated. TIA. |
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Guest
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| Posted: Thu May 17, 2007 5:22 am Post subject: Re: Problem with HP C6180 PhotoSmart AIO |
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On May 11, 12:38 pm, "anon" <n...@nospam.com> wrote:
| Quote: | I just bought an HP C6180 PhotoSmart AIO.
At the end of the one hour installation process, there was a
message that the installation had succeeded.
Then another message that we would now proceed to register the
product. After some time this message came up:
Cannot find
'http://hpdjjs.com/cgi-bin/jumpstation.py?action=cats2@version=70.0.17...
&lang=en&cc=US&cc_low=us@modellD=Q8181A&PRODUCT_NAME=Photosmart C6100
series&PROD_SERIAL_ID=MY72SJ622G04KR&prodOS=012&client_vp=default&If=blue&ex1=&ex2=&ex3='
Make sure the path or Internet address is correct.
I pressed OK. It whirred away and the same message came up.
And again. Finally, it said that the registration would have to
be done by hand when I had an internet connection. That is not a
problem.
Here is the problem. The machine just hangs on boot up unless
I have the installation CD in the CD drive.
Other symptoms: IE is crashing often recently. Maybe even
before I got the C6180. When I shut down, I often get a message
that one or more of these three execs are not responding.
hpqtra08.exe
hpqimzone.exe
hpqst308.exe
I am running on a Dell Inspiron 8100 under Win XP Pro with
Verizon DSL. I have no reason to believe that that problem
is here.
Any help will be greatly appreciated. TIA.
|
The HP software for the C6180 and other HP printers is horrible.
Since you just bought it, you should return it for a refund. The
following links should be informative:
http://reviews.cnet.com/multifunction-devices/hp-photosmart-c6180/4864-3181_7-32065202.html?ctype=msgid&messageSiteID=7&messageID=2319607&cval=2319607&tag=uolst
and this one:
http://reviews.cnet.com/multifunction-devices/hp-photosmart-c6180/4864-3181_7-32065202.html?ctype=msgid&messageSiteID=7&messageID=2425166&cval=2425166&tag=uolst |
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