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PrecisionScan no longer working with Scanjet 7400C - code 07

 
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Patrick Philippot
Guest
PostPosted: Thu May 10, 2007 12:59 pm    Post subject: PrecisionScan no longer working with Scanjet 7400C - code 07 Reply with quote
Hi,

Until a few days ago, HP PrecisionScan Pro 3.06 worked fine with my Scanjet
7400C. All of a sudden, the HP software can no longer access the scanner:

"Sorry, Scanner Could Not Be Initialized"
Code error 07 on the scanner.

Please note that the scanner works fine when used from another non HP
software. For example, I can use it from the Offfice scanning software. So
this is *not* a hardware or driver problem.

Any idea would be welcome.

Thanks in advance.

--
Patrick Philippot
MainSoft Consulting Services
www.mainsoft.fr
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Patrick Philippot
Guest
PostPosted: Thu May 10, 2007 1:13 pm    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Patrick Philippot wrote:
Quote:
"Sorry, Scanner Could Not Be Initialized"
Code error 07 on the scanner.

Needless to say that I have already tried all the actions recommended by HP
: re-installing the software, the drivers, etc.

--
Patrick Philippot
MainSoft Consulting Services
www.mainsoft.fr
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Patrick Philippot
Guest
PostPosted: Thu May 10, 2007 1:24 pm    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Patrick Philippot wrote:
Quote:
Until a few days ago, HP PrecisionScan Pro 3.06 worked fine

I meant version 3.02.

--
Patrick Philippot
MainSoft Consulting Services
www.mainsoft.fr
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Patrick Philippot
Guest
PostPosted: Thu May 10, 2007 4:06 pm    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Well, it seems that uninstalling and re-installing the softare was not
enough. As usual with HP software, the registry is not properly cleaned up
when you uninstall their software. I did this manually and re-installed the
software which fixed the problem.

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr
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Ben Myers
Guest
PostPosted: Thu May 10, 2007 4:07 pm    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Yes, unfortunately various versions of PrecisionScan suffer from the problem of
simply failing to run. Let me recommend CCleaner to clean the registry after
uninstalling software. CCleaner does a nice foolproof and automatic job of
getting the leftovers out of the registry, much better than deleting entries
manually.

I have been using PrecisionScan Pro, version 2.03, on my new system here for
about 8 months now. It may be more stable than Precision Scan (without the
"Pro"). No failures yet... Ben Myers

On Thu, 10 May 2007 13:24:36 +0200, "Patrick Philippot"
<patrick.philippot@mainsoft.xx.fr> wrote:

Quote:
Well, it seems that uninstalling and re-installing the softare was not
enough. As usual with HP software, the registry is not properly cleaned up
when you uninstall their software. I did this manually and re-installed the
software which fixed the problem.
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Patrick Philippot
Guest
PostPosted: Thu May 10, 2007 4:07 pm    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Ben Myers wrote:
Quote:
Let me recommend CCleaner

Thanks, Ben. I'll have a look.

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr
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Patrick Philippot
Guest
PostPosted: Tue May 29, 2007 10:58 am    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Patrick Philippot wrote:
Quote:
Well, it seems that uninstalling and re-installing the softare was not
enough. As usual with HP software, the registry is not properly
cleaned up when you uninstall their software. I did this manually and
re-installed the software which fixed the problem.

Wrong. The problem showed up again. I tried version 3.13. Same result. No
way to get it working. Fed up with this crap.

Solution: I dumped the HP software alltogether and I installed VueScan.
Works like a charm.

--
Patrick Philippot
MainSoft Consulting Services
www.mainsoft.fr
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Ben Myers
Guest
PostPosted: Tue May 29, 2007 5:39 pm    Post subject: Re: PrecisionScan no longer working with Scanjet 7400C - cod Reply with quote
Probably well worth the $US 39.95 price for VueScan... Ben Myers

On Tue, 29 May 2007 09:22:38 +0200, "Patrick Philippot"
<patrick.philippot@mainsoft.xx.fr> wrote:

Quote:
Patrick Philippot wrote:
Well, it seems that uninstalling and re-installing the softare was not
enough. As usual with HP software, the registry is not properly
cleaned up when you uninstall their software. I did this manually and
re-installed the software which fixed the problem.

Wrong. The problem showed up again. I tried version 3.13. Same result. No
way to get it working. Fed up with this crap.

Solution: I dumped the HP software alltogether and I installed VueScan.
Works like a charm.
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