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canon mp800 doesn't copy/print in b&w

 
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abandoned
Guest
PostPosted: Sun May 06, 2007 12:24 am    Post subject: canon mp800 doesn't copy/print in b&w Reply with quote
My mp800 just went out of warranty & this non black & white printing
issue just arose. I use all Canon OEM cartridges. Shortly before the
printing problem, I changed a black cartridge but I don't know if the
new cartridge is the source of the color-only printing. Anyone here
have any thoughts/fixes about how to get this to work in b&w?
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Michael Grey
Guest
PostPosted: Sun May 06, 2007 1:13 am    Post subject: Re: canon mp800 doesn't copy/print in b&w Reply with quote
Can you do a nozzle check in the maintenance menu?
If you are only a few weeks out of warranty give Canon support an email and
type in escalate after you receive the canned reply.
Someone should be able to take care of the problem.


"abandoned" <beduzza@gmail.com> wrote in message
news:1178393070.470136.19450@l77g2000hsb.googlegroups.com...
Quote:
My mp800 just went out of warranty & this non black & white printing
issue just arose. I use all Canon OEM cartridges. Shortly before the
printing problem, I changed a black cartridge but I don't know if the
new cartridge is the source of the color-only printing. Anyone here
have any thoughts/fixes about how to get this to work in b&w?
Back to top
measekite
Guest
PostPosted: Sun May 06, 2007 2:23 pm    Post subject: Re: canon mp800 doesn't copy/print in b&w Reply with quote
Call Canon. They may replace the cart. They also have been known to
replace entire machines that have a problem even though they are just
out of warranty as long as you use OEM ink.

abandoned wrote:
Quote:
My mp800 just went out of warranty & this non black & white printing
issue just arose. I use all Canon OEM cartridges. Shortly before the
printing problem, I changed a black cartridge but I don't know if the
new cartridge is the source of the color-only printing. Anyone here
have any thoughts/fixes about how to get this to work in b&w?

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