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Dean Black
Guest
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 Posted: Mon Apr 23, 2007 3:19 am Post subject: BE7 dvd drive problem |
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I have a computer with a BE7 MB. I have installed 2 DVD drives, one is a
burner and the other is a DVD ram dive the Burner is the slave and the DVD
RAM is the master. I can play DVD's on the burner but not on the DVD RAM. I
get a BSOD when trying to play a DVD. If I connect the burner everything
works ok. I replaced the DVD with another burner and the same problem
occurs.
Replaced cable
Unplugged the secondary drive Master now works with no problem
Both drives plugged in system crashes when master is playing a DVD.
The error message says the problem is cdr4_xp.sys. Installed update from
Roxio.
Updated the video driver to the latest drivers.
Help
TIA
Dean |
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Richard Hopkins
Guest
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| Posted: Mon Apr 23, 2007 8:25 pm Post subject: Re: BE7 dvd drive problem |
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"Dean Black" wrote in message...
| Quote: | I have a computer with a BE7 MB. I have installed 2 DVD drives, one is a
burner and the other is a DVD ram dive the Burner is the slave
and the DVD RAM is the master.
|
Are you using an 80 wire IDE cable, and if so have you tried jumpering both
drives as Cable Select (CS)?
| Quote: | The error message says the problem is cdr4_xp.sys. Installed update
from Roxio.
Updated the video driver to the latest drivers.
|
What operating system are you using? If XP have you checked the advanced
settings of the IDE port to make sure that both drives are using Ultra-DMA
transfers?
As you probably know, cdr4_xp.sys is installed as part of the Roxio burning
suite, have you tried uninstalling the suite to see if the problem is cured?
Which DVD player software are you using? Have you installed all the
available updates for it? Have you tried any alternatives?
What you're basically doing here isn't much different to going to your
doctor and saying "I've got a stomach ache, what's the diagnosis?". In our
case as we can't see or use your computer ourselves, you're going to have to
help us out with some extra info. Answers to the points above would help us
help you.
--
Richard Hopkins
Cardiff, Wales, United Kingdom
(replace nospam with pipex in reply address)
The UK's leading BT-owned technology reseller www.dabs.com |
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Dean Black
Guest
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| Posted: Tue Apr 24, 2007 3:45 pm Post subject: Re: BE7 dvd drive problem |
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"Richard Hopkins" <richh@dsl.nospam.com> wrote in message
news:wOadnc1vxqKmTbHbnZ2dnUVZ8vqdnZ2d@pipex.net...
| Quote: | "Dean Black" wrote in message...
I have a computer with a BE7 MB. I have installed 2 DVD drives, one is a
burner and the other is a DVD ram dive the Burner is the slave
and the DVD RAM is the master.
Are you using an 80 wire IDE cable, and if so have you tried jumpering
both drives as Cable Select (CS)?
Yes I am using an 80 wire cable, and it is jumpered for CS. Replaced the |
cable and tried jumpering the drives for Master/Slave with no success.
| Quote: | The error message says the problem is cdr4_xp.sys. Installed update
from Roxio.
Updated the video driver to the latest drivers.
What operating system are you using? If XP have you checked the advanced
settings of the IDE port to make sure that both drives are using Ultra-DMA
transfers?
|
It is XP but haven't checked for ultra DMA transfers.
| Quote: | As you probably know, cdr4_xp.sys is installed as part of the Roxio
burning suite, have you tried uninstalling the suite to see if the problem
is cured?
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No but I am leaning toward the software as the drive it works with is the
drive the software came with.
| Quote: |
Which DVD player software are you using? Have you installed all the
available updates for it? Have you tried any alternatives?
Help
What you're basically doing here isn't much different to going to your
doctor and saying "I've got a stomach ache, what's the diagnosis?". In our
case as we can't see or use your computer ourselves, you're going to have
to help us out with some extra info. Answers to the points above would
help us help you.
--
Richard Hopkins
Cardiff, Wales, United Kingdom
(replace nospam with pipex in reply address)
The UK's leading BT-owned technology reseller www.dabs.com
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