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Vista upgrade

 
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Rich
Guest
PostPosted: Sat Jan 06, 2007 5:18 am    Post subject: Vista upgrade Reply with quote
Hi

Can anyone whos filled in the acer web form to upgrade to vista help?

http://www.acer.co.uk/acereuro/page92.do;jsessionid=2231969AA6A5316BFCEAF7BF8931CBAF?sp=page74&dau42.oid=8530&UserCtxParam=0&GroupCtxParam=0&dctx1=17&CountryISOCtxParam=UK&LanguageISOCtxParam=en&ctx3=-1&ctx4=United+Kingdom&crc=4262498838

The email that comes back asks for the orginal receipt and redemption
form. Theres no mention of what the redemption form actually is. Also
do you get the receipt back.

Don't want someone with my address and part debit card details. Then
theres the problem of getting 12 month warranty in the UK if they
don't return the receipt.with no receipt.

When I go to the order update site - it just states order comfirmed.
Is it or not?

No answers from acer to my emails.

Thanks.

Rich
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DracUK
Guest
PostPosted: Sat Jan 06, 2007 2:17 pm    Post subject: Re: Vista upgrade Reply with quote
Well I filled in the form yesterday and paid the postage fee of 14 by cc
which they dont deduct until dispatch.The only problem that I have with the
procedure is WE will have to fax a COPY of our receipts to the Netherlands
address.
Why no UK address?
I have emailed them to clarify

regards

"Rich" <richdotward@gmail.com> wrote in message
news:s2ntp21dfd8tk4c17eo475815tjgss15ot@4ax.com...
Quote:
Hi

Can anyone whos filled in the acer web form to upgrade to vista help?

http://www.acer.co.uk/acereuro/page92.do;jsessionid=2231969AA6A5316BFCEAF7BF8931CBAF?sp=page74&dau42.oid=8530&UserCtxParam=0&GroupCtxParam=0&dctx1=17&CountryISOCtxParam=UK&LanguageISOCtxParam=en&ctx3=-1&ctx4=United+Kingdom&crc=4262498838

The email that comes back asks for the orginal receipt and redemption
form. Theres no mention of what the redemption form actually is. Also
do you get the receipt back.

Don't want someone with my address and part debit card details. Then
theres the problem of getting 12 month warranty in the UK if they
don't return the receipt.with no receipt.

When I go to the order update site - it just states order comfirmed.
Is it or not?

No answers from acer to my emails.

Thanks.

Rich
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Rich
Guest
PostPosted: Sat Jan 06, 2007 4:50 pm    Post subject: Re: Vista upgrade Reply with quote
On Sat, 6 Jan 2007 08:17:56 -0000, "DracUK" <dracuk@NOSPAMgmail.com>
wrote:

Quote:
Well I filled in the form yesterday and paid the postage fee of £14 by cc
which they dont deduct until dispatch.The only problem that I have with the
procedure is WE will have to fax a COPY of our receipts to the Netherlands
address.
Why no UK address?
I have emailed them to clarify

regards


Don't mind faxing the receipt - could do that from work. But that
option isn't even listed - postage of orginal only?

Thanks.

Rich
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Rich
Guest
PostPosted: Tue Jan 09, 2007 6:49 pm    Post subject: Re: Vista upgrade Reply with quote
Rich wrote:

Quote:

Don't mind faxing the receipt - could do that from work. But that
option isn't even listed - postage of orginal only?

Thanks.

Rich

Received the below from acer today - may of interest to others :

========================

You only need the redemption form if you have a self built computer or
if
you bought Media Center Edition 2005 without a computer.

You get the Redemption Form from your reseller.

After you ordered on the website, you send us the copy of Proof of
Purchase
by email (scan it in) or by fax or by post.

Kind Regards,
The Upgrade Redemption Support Centre.

Toll-Free phone :
Germany : 00800 666 44 666
United Kingdom : 00800 666 44 666
France : 00800 666 44 666
Italy : 00800 666 44 666
Netherlands : 00800 666 44 666
Spain : 900 973154

Toll paid Phone :
Phone : +31 880016102
Fax : +31 555433946

Address :
Technical Upgrade Program Vista
P.O. Box 252
7300 AG Apeldoorn
The Netherlands

Web site : http://upgradeweb.moduslink.com/vista/
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DracUK
Guest
PostPosted: Wed Jan 10, 2007 1:50 am    Post subject: Re: Vista upgrade Reply with quote
Cheers
Have scanned my receipt and emailed it off

regards
"Rich" <richdotward@gmail.com> wrote in message
news:1168346976.736053.233760@51g2000cwl.googlegroups.com...
Quote:

Rich wrote:


Don't mind faxing the receipt - could do that from work. But that
option isn't even listed - postage of orginal only?

Thanks.

Rich

Received the below from acer today - may of interest to others :

========================

You only need the redemption form if you have a self built computer or
if
you bought Media Center Edition 2005 without a computer.

You get the Redemption Form from your reseller.

After you ordered on the website, you send us the copy of Proof of
Purchase
by email (scan it in) or by fax or by post.

Kind Regards,
The Upgrade Redemption Support Centre.

Toll-Free phone :
Germany : 00800 666 44 666
United Kingdom : 00800 666 44 666
France : 00800 666 44 666
Italy : 00800 666 44 666
Netherlands : 00800 666 44 666
Spain : 900 973154

Toll paid Phone :
Phone : +31 880016102
Fax : +31 555433946

Address :
Technical Upgrade Program Vista
P.O. Box 252
7300 AG Apeldoorn
The Netherlands

Web site : http://upgradeweb.moduslink.com/vista/
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doS
Guest
PostPosted: Tue Jan 16, 2007 7:26 am    Post subject: Re: Vista upgrade Reply with quote
you need a receipt and a confirmation page from the webform you filled
out...........


"DracUK" <dracuk@NOSPAMgmail.com> wrote in message
news:0qSdnc3NF6OFbz7YRVnyhwA@eclipse.net.uk...
Quote:
Cheers
Have scanned my receipt and emailed it off

regards
"Rich" <richdotward@gmail.com> wrote in message
news:1168346976.736053.233760@51g2000cwl.googlegroups.com...

Rich wrote:


Don't mind faxing the receipt - could do that from work. But that
option isn't even listed - postage of orginal only?

Thanks.

Rich

Received the below from acer today - may of interest to others :

========================

You only need the redemption form if you have a self built computer or
if
you bought Media Center Edition 2005 without a computer.

You get the Redemption Form from your reseller.

After you ordered on the website, you send us the copy of Proof of
Purchase
by email (scan it in) or by fax or by post.

Kind Regards,
The Upgrade Redemption Support Centre.

Toll-Free phone :
Germany : 00800 666 44 666
United Kingdom : 00800 666 44 666
France : 00800 666 44 666
Italy : 00800 666 44 666
Netherlands : 00800 666 44 666
Spain : 900 973154

Toll paid Phone :
Phone : +31 880016102
Fax : +31 555433946

Address :
Technical Upgrade Program Vista
P.O. Box 252
7300 AG Apeldoorn
The Netherlands

Web site : http://upgradeweb.moduslink.com/vista/


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sank5
Member
Member


Joined: 07 Feb 2007
Posts: 1
PostPosted: Wed Feb 07, 2007 2:08 pm    Post subject: Re: Vista upgrade Reply with quote
It seems strange to me that we are all going to the same page and submitting the same response but getting different results. I submitted my request to upgrade a week ago and the only option for the UK is by Fax to 00800-666-44-666.

Quote:
For your order to be fulfilled, you must submit (by mail, facsimile or scan) your receipt for a qualifying PC, together with the online confirmation number listed on this page, to the following address or facsimile number:


EMEA
Software Upgrade Program ACER INCORPORATED
PO Box 252
7300 AG Apeldoorn, The Netherlands
Email: MSTUPVISTAEMEA@moduslink.com
Fax: 31-55-543 3946

Americas
Software Upgrade Program ACER INCORPORATED
PO Box 1918
Orem, UT 84059-1918
Email: MSTUPVISTANA@moduslink.com
Fax: 801-431-5616 Mexico
Technical Upgrade Program ACER INCORPORATED
Parque Industrial Tecnológico II
Periferico Sur #7980 Nave 5,
Esq. Av. Colon
Sta. Maria Tequepexpan
Tlaquepaque, Jalisco
C.P. 45600
Mexico

Asia
Software Upgrade Program ACER INCORPORATED
Blk 750 Chai Chee Road
#01-03, Suite 987
Techno park @ Chai Chee
Singapore 469000
Email: MSTUPVISTAASIA@moduslink.com
Fax: 65-62417132 China
POP Document
Attention to Ms Ding (丁小姐）)
'Express Update to Windows ACER INCORPORATED'
Vista program - POP
麦迪 实软 件（上海）有限公司
上海市田州路９９号１１号楼
上海 （２００２３３） Japan
Vista Program ACER INCORPORATED
Kanagawa-ken Atsugi-shi
Okada 3148
Zip code 243-0021. Korea
Software Upgrade Program ACER INCORPORATED
459-3, Gugal-Dong,
Kiheung-Gu, Yongin-Si,
Kyunggi-Do, Korea


EUROPEAN

Germany : 00800 666 44 666
United Kingdom: 00800 666 44 666
France : 00800 666 44 666
Italy : 00800 666 44 666
Netherlands : 00800 666 44 666
Spain : 900 973154




I have tried repeatedly to fax my receipt with no joy. It is currently sat in the fax which has been on constant redial for over 2 days now. I am starting to get annoyed to say the least.

Has anyone successfully faxed their receipt to these people?


Dave
[/code]
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