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Theowne
Member
Joined: 01 Jan 2007
Posts: 1
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 Posted: Mon Jan 01, 2007 12:30 am Post subject: Crashing after having more RAM installed |
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Before I go into my problem, I'm somewhat computer literate but I'm completely uncomfortable with doing anything hardware related myself cause I tend to screw it up.
So what happens is that I recently went to a shop and they installed an extra Kingston 2x512 into my Gateway computer. My computer has an AMD X2 3800. Anyways, so now my total was 2gb of memory, however after I got back, my computer crashes. A lot. I notice that it crashes a lot when I have more then one thing open, although sometimes it crashes when I don't. The reason I upgraded to 2gb was because I wanted more RAM for my music software - of course, now my music programs are useless because they keep crashing themselves or else the computer crashes.
Anyways, when i say crash, basically what happens is that the screen goes blank and reboots, with the Windows message "recovered from serious error". Other then that it's what would happen if I normally rebooted. Sometimes before the actual crash for a second or two the sound will suddenly start repeating, kind of like on a broken CD or something.
Anyways, I tried to get the computer shop to help me out since it was only after the RAM install that my computer started crashing. I verified that it wasn't a case of bad RAM (I booted both the memtest and Windows diagnostic, and they both passed the actual RAM itself). The computer guys won't accept that it's a problem with the RAM, they think I just got a virus and am too stupid to know it. I tried system restore anyways, since no harm could come from it and of course the crashing still persists.
I know it is in some way connected to the RAM because it only exchibits this behaviour after having the RAM installed.
Any ideas? |
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mdp
Guest
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| Posted: Mon Jan 01, 2007 10:53 am Post subject: Re: Crashing after having more RAM installed |
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Theowne wrote:
| Quote: | Before I go into my problem, I'm somewhat computer literate but I'm
completely uncomfortable with doing anything hardware related myself
cause I tend to screw it up.
So what happens is that I recently went to a shop and they installed
an extra Kingston 2x512 into my Gateway computer. My computer has an
AMD X2 3800. Anyways, so now my total was 2gb of memory, however
after I got back, my computer crashes. A lot. I notice that it
crashes a lot when I have more then one thing open, although sometimes
it crashes when I don't. The reason I upgraded to 2gb was because I
wanted more RAM for my music software - of course, now my music
programs are useless because they keep crashing themselves or else the
computer crashes.
Anyways, when i say crash, basically what happens is that the screen
goes blank and reboots, with the Windows message "recovered from
serious error". Other then that it's what would happen if I
normally rebooted. Sometimes before the actual crash for a second or
two the sound will suddenly start repeating, kind of like on a broken
CD or something.
Anyways, I tried to get the computer shop to help me out since it was
only after the RAM install that my computer started crashing. I
verified that it wasn't a case of bad RAM (I booted both the memtest
and Windows diagnostic, and they both passed the actual RAM itself).
The computer guys won't accept that it's a problem with the RAM, they
think I just got a virus and am too stupid to know it. I tried system
restore anyways, since no harm could come from it and of course the
crashing still persists.
I know it is in some way connected to the RAM because it only
exchibits this behaviour after having the RAM installed.
Any ideas?
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Can you put the new RAM into the old slots (leave out the old RAM) and test
the stability? |
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Ben Myers
Guest
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| Posted: Tue Jan 02, 2007 12:39 am Post subject: Re: Crashing after having more RAM installed |
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Download and run MEMTEST-86, the best memory diagnostic available and at the
very best price, namely free. If MEMTEST-86 shows ANY errors at all with the
new memory installed, there are only a few possibilities as to the cause:
1. Defective memory
2. Memory that does not meet specifications required by motherboard
3. Incorrect installation of memory
4. Defective motherboard
Other things to do to isolate the cause:
1. Check system specs on Gateway web site, especially placement of memory
modules in sockets and detailed memory specifications
2. Run MEMTEST-86 with only the new memory installed.
.... Ben Myers
On Mon, 01 Jan 2007 01:56:03 -0000, no@spam.invalid (Theowne) wrote:
| Quote: | Before I go into my problem, I'm somewhat computer literate but I'm
completely uncomfortable with doing anything hardware related myself
cause I tend to screw it up.
So what happens is that I recently went to a shop and they installed
an extra Kingston 2x512 into my Gateway computer. My computer has an
AMD X2 3800. Anyways, so now my total was 2gb of memory, however
after I got back, my computer crashes. A lot. I notice that it
crashes a lot when I have more then one thing open, although sometimes
it crashes when I don't. The reason I upgraded to 2gb was because I
wanted more RAM for my music software - of course, now my music
programs are useless because they keep crashing themselves or else the
computer crashes.
Anyways, when i say crash, basically what happens is that the screen
goes blank and reboots, with the Windows message "recovered from
serious error". Other then that it's what would happen if I
normally rebooted. Sometimes before the actual crash for a second or
two the sound will suddenly start repeating, kind of like on a broken
CD or something.
Anyways, I tried to get the computer shop to help me out since it was
only after the RAM install that my computer started crashing. I
verified that it wasn't a case of bad RAM (I booted both the memtest
and Windows diagnostic, and they both passed the actual RAM itself).
The computer guys won't accept that it's a problem with the RAM, they
think I just got a virus and am too stupid to know it. I tried system
restore anyways, since no harm could come from it and of course the
crashing still persists.
I know it is in some way connected to the RAM because it only
exchibits this behaviour after having the RAM installed.
Any ideas? |
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