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Mitch Berkson
Guest
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 Posted: Tue Nov 14, 2006 4:14 am Post subject: E6610 woes - can't configure SATA drives as RAID |
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I bought an E6610 a few days ago. I had it configured with a single 80GB
SATA hard drive and planned to install three 320GB SATA drives in order to
re-configure it as a single system drive, a pair of RAID-1 data drives and a
backup drive.
I thought this would be straightforward, but, of course, it is not. What I
tried and what should have worked was:
1. In BIOS, change the SATA drive to RAID.
2. In Intel Matrix Storage Manager (using <CTL>-I), configure the 80GB and a
320GB drive as
non-RAID and configure a pair of 320GB drives as RAID-1.
3. Boot from the Gateway operating system CD and use F6 to install the RAID
driver on floppy which I downloaded from Gateway.
After the Windows installation proceeds a little further, it becomes stuck
asking for the file iastor.sys (which is one of the driver files that was on
the floppy). This seems to be a problem which other people have had on
other computers using the F6 floppy RAID driver installation.
From there I tried a variety of installation variations such as making a
driver floppy from the files on Intel's site instead of Gateway's, removing
two of the hard drives and using only a matching pair and burning a new
installation CD with the RAID drivers on it.
I would be grateful if anyone could suggest a solution.
Gateway is not helpful. They say that since the system was not originally
configured for RAID, they will not troubleshoot it unless I pay by the
minute. I don't think this would be unreasonable if they were willing to
waive the fee if we discover that the problem is their fault - either
hardware or the driver they provided. But they won't do that. At best they
will consider a partial credit after the fact if they are at fault.
I might even be willing to pay if I thought it was likely that they would be
successful, but I am dubious. This is very disappointing because, aside
from it not being configurable as RAID, it looks like it would be a nice
computer. I also think there is a reasonable argument that they have not
provided a RAID-ready computer which is what I paid for.
Mitch |
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Justin Thompson
Guest
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| Posted: Tue Nov 14, 2006 9:22 am Post subject: Re: E6610 woes - can't configure SATA drives as RAID |
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On Mon, 13 Nov 2006 21:26:54 -0500, "Mitch Berkson"
<mitch@bermita.com> wrote:
| Quote: | I bought an E6610 a few days ago. I had it configured with a single 80GB
SATA hard drive and planned to install three 320GB SATA drives in order to
re-configure it as a single system drive, a pair of RAID-1 data drives and a
backup drive.
I thought this would be straightforward, but, of course, it is not. What I
tried and what should have worked was:
1. In BIOS, change the SATA drive to RAID.
2. In Intel Matrix Storage Manager (using <CTL>-I), configure the 80GB and a
320GB drive as
non-RAID and configure a pair of 320GB drives as RAID-1.
3. Boot from the Gateway operating system CD and use F6 to install the RAID
driver on floppy which I downloaded from Gateway.
After the Windows installation proceeds a little further, it becomes stuck
asking for the file iastor.sys (which is one of the driver files that was on
the floppy). This seems to be a problem which other people have had on
other computers using the F6 floppy RAID driver installation.
From there I tried a variety of installation variations such as making a
driver floppy from the files on Intel's site instead of Gateway's, removing
two of the hard drives and using only a matching pair and burning a new
installation CD with the RAID drivers on it.
I would be grateful if anyone could suggest a solution.
Gateway is not helpful. They say that since the system was not originally
configured for RAID, they will not troubleshoot it unless I pay by the
minute. I don't think this would be unreasonable if they were willing to
waive the fee if we discover that the problem is their fault - either
hardware or the driver they provided. But they won't do that. At best they
will consider a partial credit after the fact if they are at fault.
I might even be willing to pay if I thought it was likely that they would be
successful, but I am dubious. This is very disappointing because, aside
from it not being configurable as RAID, it looks like it would be a nice
computer. I also think there is a reasonable argument that they have not
provided a RAID-ready computer which is what I paid for.
Mitch
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I had a similar problem but with my NForce4 Motherboard machine. It
would not recognise the floppy to load the RAID drivers at Windows
install time.
My solution was to create a new Windows CD with the required drivers
on, and it then worked a treat. But you say you have done this.
This was the guide I used - it looks scary - but was quite easy in the
end.
http://www.short-media.com/forum/showthread.php?t=32751
My be it will give you a clue as to what went wrong with your attempt.
HTH and Good luck.
Cheers |
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Mitch Berkson
Guest
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| Posted: Wed Nov 15, 2006 12:05 am Post subject: Re: E6610 woes - can't configure SATA drives as RAID |
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Justin Thompson wrote:
| Quote: | I had a similar problem but with my NForce4 Motherboard machine. It
would not recognise the floppy to load the RAID drivers at Windows
install time.
My solution was to create a new Windows CD with the required drivers
on, and it then worked a treat. But you say you have done this.
This was the guide I used - it looks scary - but was quite easy in the
end.
http://www.short-media.com/forum/showthread.php?t=32751
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Due to your encouragement, I tried again to make a slipstream CD (this time
using nLite, as you suggested) and it worked. Many thanks.
Mitch |
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