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cglanfranco
Member
Joined: 18 Oct 2006
Posts: 3
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 Posted: Wed Oct 18, 2006 6:31 pm Post subject: Firmware upgrade for a USR 56K Voice Faxmodem EXT 00568400 |
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Firmware upgrade for a USR 56K Voice Faxmodem EXT 00568400
Hello 
A friend of mine has an USRobotics external modem, a one that looks very similar to mine, and so he asked me if I could upgrade his modem with the same firmware I use. I thought “Well, that’s easy”, believing both modems were identical. But they weren’t.
Using USRobotics Modem Identification Wizard (http://www.usr.com/support/s-miw.asp, http://www.usr.com/download/v92/miu.exe) I found the following information about my friend’s modem:
Product ID: 00568400
Model Number: 5684
Serial Number:
ATI3
U.S. Robotics 56K Voice EXT V4.9.1
OK
ATI7
Configuration Profile...
Product type: US/Canada External
Product ID: 00568400
Options: V32bis,V.34+,x2,V.90
Fax Options: Class 1/Class 2.0
Line Options: Caller ID, Distinctive Ring
Voice Options: Speakerphone, TAD
Clock Freq: 92.0Mhz
EPROM: 256k
RAM: 32k
FLASH date: 2/24/98
FLASH rev: 4.9.1
DSP date: 2/24/98
DSP rev: 4.9.1
OK
All these data led me to the official USRobotics Support page (http://www.usr.com/support/product-template.asp?prod=5685) where I found almost nothing but an old Win 95/98/NT driver.
I should add at this point that the modem has no power supply, no manual, no CD with software or drivers, no cables... Absolutely nothing but the modem itself.
Windows XP/2K have native drivers for this modem. I’ve tested XP only, and it identified the modem immediately, so I’m sure it’s working fine at least.
On another thread of this forum I found information about the power supply I’d need: 9VAC, 1A (http://www.howtofixcomputers.com/bb/ftopic204961.html)
Any idea if there is a firmware upgrade for this modem?
Would it be possible to flash its ROM whit the same update I used for my modem? Do they have the same or similar hardware architecture?
This is MY modem:
3Com U.S. Robotics 56K Message Modem (V90 56k Ext)
Product ID: 00566801
Model Number: 5668
Serial Number:
ATI3
U.S. Robotics 56K Message Rev. 14.13.57
OK
ATI7
Configuration Profile...
Product type: US/Canada External
Product ID: 00566801
Options: V32bis,V.80,V.34+,V.90,V.92
Fax Options: Class 1/Class 2.0
Line Options: Caller ID
Voice Options: Speakerphone, TAD
Clock Freq: 92.0Mhz
EPROM: 256k
RAM: 32k
FLASH date: 2/28/2006
FLASH rev: 14.13.57
DSP date: 2/28/2006
DSP rev: 14.13.57
OK
And this is the page where I found all the updates for MY hardware: http://www.usr-emea.com/support/s-prod-template.asp?loc=span&prod=5668b
Have in mind that it’s in Spanish, as I live in Argentina and I always try to find downloads in Spanish if possible.
I’ve flashed the ROM several times, and I should say I’ve been lucky in choosing this particular modem because USRobotics’ Support keeps updating it 
Any help or user’s experience on flashing would be appreciated. Thanks in advance. |
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John Dulak
Guest
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| Posted: Thu Oct 19, 2006 11:53 pm Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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cglanfranco wrote:
| Quote: | Firmware upgrade for a USR 56K Voice Faxmodem EXT 00568400
Hello :)
A friend of mine has an USRobotics external modem, a one that looks
very similar to mine, and so he asked me if I could upgrade his modem
with the same firmware I use. I thought �Well, that�s easy�, believing
both modems were identical. But they weren�t.
Using USRobotics Modem Identification Wizard
(http://www.usr.com/support/s-miw.asp,
http://www.usr.com/download/v92/miu.exe) I found the following
information about my friend�s modem:
Product ID: 00568400
Model Number: 5684
Serial Number:
ATI3
U.S. Robotics 56K Voice EXT V4.9.1
OK
ATI7
Configuration Profile...
Product type: US/Canada External
Product ID: 00568400
Options: V32bis,V.34+,x2,V.90
Fax Options: Class 1/Class 2.0
Line Options: Caller ID, Distinctive Ring
Voice Options: Speakerphone, TAD
Clock Freq: 92.0Mhz
EPROM: 256k
RAM: 32k
FLASH date: 2/24/98
FLASH rev: 4.9.1
DSP date: 2/24/98
DSP rev: 4.9.1
OK
All these data led me to the official USRobotics Support page
(http://www.usr.com/support/product-template.asp?prod=5685) where I
found almost nothing but an old Win 95/98/NT driver.
I should add at this point that the modem has no power supply, no
manual, no CD with software or drivers, no cables... Absolutely
nothing but the modem itself.
Windows XP/2K have native drivers for this modem. I�ve tested XP only,
and it identified the modem immediately, so I�m sure it�s working fine
at least.
On another thread of this forum I found information about the power
supply I�d need: 9VAC, 1A
(http://www.howtofixcomputers.com/bb/ftopic204961.html)
Any idea if there is a firmware upgrade for this modem?
Would it be possible to flash its ROM whit the same update I used for
my modem? Do they have the same or similar hardware architecture?
This is MY modem:
3Com U.S. Robotics 56K Message Modem (V90 56k Ext)
Product ID: 00566801
Model Number: 5668
Serial Number:
ATI3
U.S. Robotics 56K Message Rev. 14.13.57
OK
ATI7
Configuration Profile...
Product type: US/Canada External
Product ID: 00566801
Options: V32bis,V.80,V.34+,V.90,V.92
Fax Options: Class 1/Class 2.0
Line Options: Caller ID
Voice Options: Speakerphone, TAD
Clock Freq: 92.0Mhz
EPROM: 256k
RAM: 32k
FLASH date: 2/28/2006
FLASH rev: 14.13.57
DSP date: 2/28/2006
DSP rev: 14.13.57
OK
And this is the page where I found all the updates for MY hardware:
http://www.usr-emea.com/support/s-prod-template.asp?loc=span&prod=5668b
Have in mind that it�s in Spanish, as I live in Argentina and I always
try to find downloads in Spanish if possible.
I�ve flashed the ROM several times, and I should say I�ve been lucky
in choosing this particular modem because USRobotics� Support keeps
updating it ;)
Any help or user�s experience on flashing would be appreciated. Thanks
in advance.
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cglanfranco:
Try digging arround their FTP site:
ftp://ftp.usr.com
found this interesting file:
ftp://ftp.usr.com/updates/archive/00568400ud.exe
Flash utility:
http://smf.ai.ru/smf.html
HTH & GL
John
--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''
John Dulak Gnomeway Services |
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cglanfranco
Member
Joined: 18 Oct 2006
Posts: 3
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| Posted: Sat Oct 21, 2006 12:43 am Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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Thanks for your advice John
I've been "digging around their FTP site" as you suggested, but unfortunately the firmware update you found is V4.9.1, that is, the same that came preinstalled on the modem 
The only advantage is that firmware and flasher are integrated on the same file, and you can flash "on the fly" just double clicking the EXE file; in other words it's just a more convenient pack. I'll keep a copy, just in case I screw things up
I still feel tempted to try the 00566801 firmware. Does anybody know if USRobotics' modems share the same hardware architecture and only differ on the firmware they have? Or are they physically different? |
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nanoware
Member
Joined: 19 Jan 2007
Posts: 2
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| Posted: Fri Jan 19, 2007 5:39 am Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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hi everybody
i have a USR 56K Message Modem EXT 5668B that is damaged bcuz of bad commands in HyperTerminal
now windows doesnt detect it and i cant update its firmware
i have tested AT, ATE1, ATZ, ATZ1, AT&C1, AT&F, AT&F1, AT&W, and more ... commands but dont gained results
can anybody tell me what to do?
very tnx in advance |
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nanoware
Guest
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| Posted: Fri Jan 19, 2007 11:53 am Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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hi everybody
i have a USR 56K Message Modem EXT 5668B that is damaged bcuz of bad
commands in HyperTerminal
now windows doesnt detect it and i cant update its firmware
i have tested AT, ATE1, ATZ, ATZ1, AT&C1, AT&F, AT&F1, AT&W, and more
.... commands but dont gained results
can anybody tell me what to do?
very tnx in advance
--
nanoware
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John Dulak
Guest
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| Posted: Sat Jan 20, 2007 4:40 am Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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nanoware wrote:
| Quote: | hi everybody
i have a USR 56K Message Modem EXT 5668B that is damaged bcuz of bad
commands in HyperTerminal
now windows doesnt detect it and i cant update its firmware
i have tested AT, ATE1, ATZ, ATZ1, AT&C1, AT&F, AT&F1, AT&W, and more
... commands but dont gained results
can anybody tell me what to do?
very tnx in advance
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Nanoware:
I went through a simular problem a few years ago with a USR 5686. I
finally got it working using a third party flasher program "Sportster
Modem Flasher" from this site:
http://smf.ai.ru/smf.html
http://smf.ai.ru/faq.html
IIRC at one point I had to open the modem and short pin #1 to ground
while I powered it on get it to accept the flash. I used 'SMF" in
"expert mode" that basicly says "Ignore all the errors go ahead and
install the firmware."
--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''
John Dulak Gnomeway Services |
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nanoware
Guest
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John Dulak
Guest
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| Posted: Sat Jan 20, 2007 8:15 pm Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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nanoware wrote:
| Quote: | very tnx for yr help
but i had used it and similar flashers and they said: "No modem
response!"
i'm searching for a way to "Hard-reset" it (a hardware reset)
can U tell me in details what pins i have to ground
regards
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Nanoware:
From the FAQ:
"Open modem or computer, that there was an access to modem's chips.
Find a flash chip, there is a label with the check-sum, beneath there
is a marks of firm: "AMD", "Intel" and digits of a type È29Fxxx. The
first leg is always marked with a point or recess. It is necessary
during switching on the computer or modem to give "ground" on one of
higher address line. Third pin usually is the best. If third hasn't
helped try 2, 29, 28, 30, 1 and 48 pins. If in the terminal window on
command "AT" there is an answers "Boot>" - it is possible to flash
another firmware."
If my notes from 2004 are correct;
"Grounding Pin 3 On the EPROM during power on and I now get a
BOOT response from the modem"
Good Luck
John
--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''
John Dulak Gnomeway Services |
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nanoware
Guest
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| Posted: Sun Jan 21, 2007 1:32 pm Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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hi dear John Dulak, very tnx 4 yr helps
the modem board has 2 smd chips with very tiny and close together pins,
named "AM29F016D-90E4C" and "AM29F400BB-90EC"
i'm dwnlding their datasheets and will grounding third pin
it also has an SOJ / TSOP IC named "CY7C1020B" that is an SRAM ic, plus
many other chips
yr help was great!
thank U again
--
nanoware
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nanoware
Guest
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| Posted: Mon Jan 22, 2007 3:34 am Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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hi again
i connect pin3 to pin46 (VSS) and get Boot> in hyperterminal
but when want use Sportster Modem Flasher, it wants .SFF Sportster
Flash File
i gave it 566800-4.SFF file, but it said that: "566800-4.SFF have ID
xx566800 but modem ID is xx566802"
in their site, i found only 566800 files, when my modem is 566802 or
5668B (
i also used 5668.01.02-v14.13.57.exe from
http://www.usr-emea.com/support/s-prod-template.asp?loc=span&prod=5668b
it completes firmware update process, but cant Reinitialize modem and
say that: "Error! Modem firmware updae failed." and modem returns to
its ****ing state :cry: 
plz help me
now that i reach this point with helps of U, i cant run it ( :cry:
--
nanoware
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nanoware
Member
Joined: 19 Jan 2007
Posts: 2
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| Posted: Mon Jan 22, 2007 6:27 am Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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mercy:nod:
it works
kind regards |
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nanoware
Guest
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| Posted: Mon Jan 22, 2007 12:17 pm Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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it was great!
endless thank 4 U
i tru Pro-mode bu it doesnt run modem
also used
http://www.usr.com/download/v92/flashers/5668.01.02-v14.13.48.exe and
it return same error as 5668.01.02-v14.13.57.exe
at the end of disappointment, i use 5668.01.02-v14.13.57.exe again and
before Reinitializing process, i powered off the modem
a dialog box opened and said "1.power off modem(10secs) 2. power on
modem(10secs) 3.pres ok"
i turned on the modem and pressed ok
firmware updater congratulates to me and modem respond to AT command
with a prety OK response
now win knows the nice usr modem and i'm connected to net with it :D
i offer my thanks to U
if there is anyway, i'll be glad to compensate yr helps
good luck ;)
--
nanoware
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John Dulak
Guest
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| Posted: Mon Jan 22, 2007 6:45 pm Post subject: Re: Firmware upgrade for a USR 56K Voice Faxmodem EXT 005684 |
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nanoware wrote:
| Quote: |
it was great!
endless thank 4 U
i tru Pro-mode bu it doesnt run modem
also used
http://www.usr.com/download/v92/flashers/5668.01.02-v14.13.48.exe and
it return same error as 5668.01.02-v14.13.57.exe
at the end of disappointment, i use 5668.01.02-v14.13.57.exe again and
before Reinitializing process, i powered off the modem
a dialog box opened and said "1.power off modem(10secs) 2. power on
modem(10secs) 3.pres ok"
i turned on the modem and pressed ok
firmware updater congratulates to me and modem respond to AT command
with a prety OK response
now win knows the nice usr modem and i'm connected to net with it :D
i offer my thanks to U
if there is anyway, i'll be glad to compensate yr helps
good luck ;)
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Nanoware:
Glad to hear you got it sorted out.
John
--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''
John Dulak Gnomeway Services |
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