|
|
|
|
| Author |
Message |
Turner Morgan
Guest
|
 Posted: Sat Sep 23, 2006 9:27 pm Post subject: CD drive quit |
 |
|
The CD on my Gateway 200X (ARC) laptop suddenly quit. When the computer
starts, the CD light blinks; when a CD is inserted the light blinks.
Windows XP Pro Device Manager says the device isn't working (no joke,
batman!) and also that it failed to load the driver.
I have searched Gateway and Microsoft and cannot find any reference to a
SAMSUNG CDRW/DVD SN-324F. I guess it's old.
I have downloaded and installed the Roxio 5 upgrade which was supposed
to replace the drivers to make it more compatible with XP.
I have gone back to several restore points thinking maybe something I
deleted also removed the driver. The restore point trick was tried
before I did the Roxio 5 upgrade so I didn't undo what I had done.
Any suggestions other than shelling out for a new laptop? Does anyone
know of a replacement CD drive in case the drive itself is broken?
Regards,
Turner |
|
| Back to top |
|
 |
Fix your Windows Problems - FAST.
FREE Safe Scan Registry Check. Locate & Fix Errors in Minutes!
|
|
Ben Myers
Guest
|
| Posted: Sun Sep 24, 2006 12:43 am Post subject: Re: CD drive quit |
|
|
Does the CD/DVD drive show up when you look at the devices listed in the system
BIOS setup? If it's not in the BIOS, Windows won't see it. If Windows sees
it but complains when you click on its icon in My Computer, the drive is likely
to be dead. There is an outside chance of a failure instead in the
motherboard.
You should be able to replace the drive alone, not the entire laptop. Not sure
how much info Gateway provides about removal of parts, but removing a CD/DVD
drive is pretty easy.
The Samsung CDRW/DVD SN-324F is not that old. In fact, it is quite contemporary
as far as notebook drive speeds go. The "F" suffix may designate the curved
shape of the front metallic plastic bezel. Dell also uses the SN-324F. The
SN-324, without the "F" has a straight flat black bezel. Toshiba and Samsung
merged their CD/DVD manufacturing operations in late 2004 or early 2005, and a
comparable part is the Toshiba-Samsung TS-L462.
Several things to look out for:
1. The plastic front bezel on the drive may be either dead-flat or scupted
curved plastic, probably curved. I'm sure you could simply slap most any laptop
drive into the system and have to put up with an imperfect appearance, but the
shape and size of some bezels may get in the way of the drive operating
properly.
2. Gateway may have used mounting brackets along the side or the back of the
drive to fit the Gateway notebook chassis. If you get a non-Gateway drive, you
can remove these and put them on the replacement drive. All you need is a tiny
Philips head screwdriver to remove the screws.
Your best bet may be to find one of these drives for sale on eBay from a
reputable seller. The companies that make their living selling EXACT parts
replacements charge a serious amount of money for replacements.
Here is an exact replacement on eBay for less than $50:
http://cgi.ebay.com/Gateway-200ARC-CD-RW-DVD-Laptop-Combo-Burner-SN-324_W0QQitemZ110036509455QQihZ001QQcategoryZ31564QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Or search for "SN-324*" on eBay... Ben Myers
.... Ben Myers
On 23 Sep 2006 16:27:31 GMT, Turner Morgan <tfmorgan@newsguy.com> wrote:
| Quote: | The CD on my Gateway 200X (ARC) laptop suddenly quit. When the computer
starts, the CD light blinks; when a CD is inserted the light blinks.
Windows XP Pro Device Manager says the device isn't working (no joke,
batman!) and also that it failed to load the driver.
I have searched Gateway and Microsoft and cannot find any reference to a
SAMSUNG CDRW/DVD SN-324F. I guess it's old.
I have downloaded and installed the Roxio 5 upgrade which was supposed
to replace the drivers to make it more compatible with XP.
I have gone back to several restore points thinking maybe something I
deleted also removed the driver. The restore point trick was tried
before I did the Roxio 5 upgrade so I didn't undo what I had done.
Any suggestions other than shelling out for a new laptop? Does anyone
know of a replacement CD drive in case the drive itself is broken?
Regards,
Turner |
|
|
| Back to top |
|
|
Turner Morgan
Guest
|
| Posted: Sun Sep 24, 2006 3:46 am Post subject: Re: CD drive quit |
|
|
Ben,
As usual, thanks for the info. I'm still working on it and am not
convinced the drive is dead. The drive shows up in the BIOS but not at all
in My Computer or a Windows Explorer listing. I'm thinking of either 1)
trading the Roxio 5 for the Nero CD tools (they're on the Gateway Drivers
CD and I can copy the installation to a USB stick to get it onto the
laptop's HD) to see if that restores operation although I'm not that fond
of Nero or 2) changing the BIOS to make the CD the primary boot device and
reinstall the OS. Don't really like doing that either, but. . .
Again, thanks,
Turner
Ben Myers <ben_myers_spam_me_not@charter.net> wrote in
news:5j2bh2p6ns87kv1g8mitlig6neplmo012b@4ax.com:
| Quote: | Does the CD/DVD drive show up when you look at the devices listed in
the system BIOS setup? If it's not in the BIOS, Windows won't see
it. If Windows sees it but complains when you click on its icon in
My Computer, the drive is likely to be dead. There is an outside
chance of a failure instead in the motherboard.
You should be able to replace the drive alone, not the entire laptop.
Not sure how much info Gateway provides about removal of parts, but
removing a CD/DVD drive is pretty easy.
The Samsung CDRW/DVD SN-324F is not that old. In fact, it is quite
contemporary as far as notebook drive speeds go. The "F" suffix may
designate the curved shape of the front metallic plastic bezel. Dell
also uses the SN-324F. The SN-324, without the "F" has a straight
flat black bezel. Toshiba and Samsung merged their CD/DVD
manufacturing operations in late 2004 or early 2005, and a comparable
part is the Toshiba-Samsung TS-L462.
Several things to look out for:
1. The plastic front bezel on the drive may be either dead-flat or
scupted curved plastic, probably curved. I'm sure you could simply
slap most any laptop drive into the system and have to put up with an
imperfect appearance, but the shape and size of some bezels may get in
the way of the drive operating properly.
2. Gateway may have used mounting brackets along the side or the back
of the drive to fit the Gateway notebook chassis. If you get a
non-Gateway drive, you can remove these and put them on the
replacement drive. All you need is a tiny Philips head screwdriver
to remove the screws.
Your best bet may be to find one of these drives for sale on eBay from
a reputable seller. The companies that make their living selling
EXACT parts replacements charge a serious amount of money for
replacements.
Here is an exact replacement on eBay for less than $50:
http://cgi.ebay.com/Gateway-200ARC-CD-RW-DVD-Laptop-Combo-Burner-SN-324
_W0QQitemZ110036509455QQihZ001QQcategoryZ31564QQssPageNameZWDVWQQrdZ1QQ
cmdZViewItem
Or search for "SN-324*" on eBay... Ben Myers
... Ben Myers
|
|
|
| Back to top |
|
|
Ben Myers
Guest
|
| Posted: Sun Sep 24, 2006 6:46 am Post subject: Re: CD drive quit |
|
|
Roxio or Nero enters into this problem only as a secondary consideration, as
follows:
First, the device needs to be visible in the BIOS. It is, in your case.
Next, it needs to be visible to Windows, AND usable as a plain old CD-ROM drive.
If and only if these two conditions are satisfied, then Nero or any other CD/DVD
burning package will work. Since the drive is not visible to Windows, forget
about Nero for the time being and figure out why Windows cannot use the drive.
Either the drive itself has failed, or Windows has gotten messed up, something
easy for it to do.
Here is something to try to see if the drive works as a CD-ROM drive. Set the
drive as the first boot drive in the BIOS. Insert ANY bootable CD media in the
drive to see if it boots. A Windows install CD is as good as any. If the
Windows install CD does manage to boot up, DO NOT reinstall Windows unless you
have backed up all your data somehow and you have the means to install all the
programs you use on a regular basis. AND, most importantly, you will have
verified that the drive works and that Windows is scr**ed up. Conversely, if
the Windows install does not boot up, the drive itself is hosed.
BTW, take a look at CDBurnerXPPro, a free CD/DVD burining package which works
pretty well... Ben Myers
On 23 Sep 2006 22:46:29 GMT, Turner Morgan <tfmorgan@newsguy.net> wrote:
| Quote: | Ben,
As usual, thanks for the info. I'm still working on it and am not
convinced the drive is dead. The drive shows up in the BIOS but not at all
in My Computer or a Windows Explorer listing. I'm thinking of either 1)
trading the Roxio 5 for the Nero CD tools (they're on the Gateway Drivers
CD and I can copy the installation to a USB stick to get it onto the
laptop's HD) to see if that restores operation although I'm not that fond
of Nero or 2) changing the BIOS to make the CD the primary boot device and
reinstall the OS. Don't really like doing that either, but. . .
Again, thanks,
Turner
Ben Myers <ben_myers_spam_me_not@charter.net> wrote in
news:5j2bh2p6ns87kv1g8mitlig6neplmo012b@4ax.com:
Does the CD/DVD drive show up when you look at the devices listed in
the system BIOS setup? If it's not in the BIOS, Windows won't see
it. If Windows sees it but complains when you click on its icon in
My Computer, the drive is likely to be dead. There is an outside
chance of a failure instead in the motherboard.
You should be able to replace the drive alone, not the entire laptop.
Not sure how much info Gateway provides about removal of parts, but
removing a CD/DVD drive is pretty easy.
The Samsung CDRW/DVD SN-324F is not that old. In fact, it is quite
contemporary as far as notebook drive speeds go. The "F" suffix may
designate the curved shape of the front metallic plastic bezel. Dell
also uses the SN-324F. The SN-324, without the "F" has a straight
flat black bezel. Toshiba and Samsung merged their CD/DVD
manufacturing operations in late 2004 or early 2005, and a comparable
part is the Toshiba-Samsung TS-L462.
Several things to look out for:
1. The plastic front bezel on the drive may be either dead-flat or
scupted curved plastic, probably curved. I'm sure you could simply
slap most any laptop drive into the system and have to put up with an
imperfect appearance, but the shape and size of some bezels may get in
the way of the drive operating properly.
2. Gateway may have used mounting brackets along the side or the back
of the drive to fit the Gateway notebook chassis. If you get a
non-Gateway drive, you can remove these and put them on the
replacement drive. All you need is a tiny Philips head screwdriver
to remove the screws.
Your best bet may be to find one of these drives for sale on eBay from
a reputable seller. The companies that make their living selling
EXACT parts replacements charge a serious amount of money for
replacements.
Here is an exact replacement on eBay for less than $50:
http://cgi.ebay.com/Gateway-200ARC-CD-RW-DVD-Laptop-Combo-Burner-SN-324
_W0QQitemZ110036509455QQihZ001QQcategoryZ31564QQssPageNameZWDVWQQrdZ1QQ
cmdZViewItem
Or search for "SN-324*" on eBay... Ben Myers
... Ben Myers
|
|
|
| Back to top |
|
|
Ben Myers
Guest
|
| Posted: Sun Sep 24, 2006 6:46 am Post subject: Re: CD drive quit |
|
|
Nope. XP does not need either a DOS-mode device driver or MSCDEX... Ben
On Sat, 23 Sep 2006 19:46:48 -0700, Lon <lon.stowell@comcast.net> wrote:
| Quote: |
Missed the beginning of this, is the operating system one that needs
mscd.exe?
Ben Myers proclaimed:
Roxio or Nero enters into this problem only as a secondary consideration, as
follows:
First, the device needs to be visible in the BIOS. It is, in your case.
Next, it needs to be visible to Windows, AND usable as a plain old CD-ROM drive.
If and only if these two conditions are satisfied, then Nero or any other CD/DVD
burning package will work. Since the drive is not visible to Windows, forget
about Nero for the time being and figure out why Windows cannot use the drive.
Either the drive itself has failed, or Windows has gotten messed up, something
easy for it to do.
Here is something to try to see if the drive works as a CD-ROM drive. Set the
drive as the first boot drive in the BIOS. Insert ANY bootable CD media in the
drive to see if it boots. A Windows install CD is as good as any. If the
Windows install CD does manage to boot up, DO NOT reinstall Windows unless you
have backed up all your data somehow and you have the means to install all the
programs you use on a regular basis. AND, most importantly, you will have
verified that the drive works and that Windows is scr**ed up. Conversely, if
the Windows install does not boot up, the drive itself is hosed.
BTW, take a look at CDBurnerXPPro, a free CD/DVD burining package which works
pretty well... Ben Myers
On 23 Sep 2006 22:46:29 GMT, Turner Morgan <tfmorgan@newsguy.net> wrote:
Ben,
As usual, thanks for the info. I'm still working on it and am not
convinced the drive is dead. The drive shows up in the BIOS but not at all
in My Computer or a Windows Explorer listing. I'm thinking of either 1)
trading the Roxio 5 for the Nero CD tools (they're on the Gateway Drivers
CD and I can copy the installation to a USB stick to get it onto the
laptop's HD) to see if that restores operation although I'm not that fond
of Nero or 2) changing the BIOS to make the CD the primary boot device and
reinstall the OS. Don't really like doing that either, but. . .
Again, thanks,
Turner
Ben Myers <ben_myers_spam_me_not@charter.net> wrote in
news:5j2bh2p6ns87kv1g8mitlig6neplmo012b@4ax.com:
Does the CD/DVD drive show up when you look at the devices listed in
the system BIOS setup? If it's not in the BIOS, Windows won't see
it. If Windows sees it but complains when you click on its icon in
My Computer, the drive is likely to be dead. There is an outside
chance of a failure instead in the motherboard.
You should be able to replace the drive alone, not the entire laptop.
Not sure how much info Gateway provides about removal of parts, but
removing a CD/DVD drive is pretty easy.
The Samsung CDRW/DVD SN-324F is not that old. In fact, it is quite
contemporary as far as notebook drive speeds go. The "F" suffix may
designate the curved shape of the front metallic plastic bezel. Dell
also uses the SN-324F. The SN-324, without the "F" has a straight
flat black bezel. Toshiba and Samsung merged their CD/DVD
manufacturing operations in late 2004 or early 2005, and a comparable
part is the Toshiba-Samsung TS-L462.
Several things to look out for:
1. The plastic front bezel on the drive may be either dead-flat or
scupted curved plastic, probably curved. I'm sure you could simply
slap most any laptop drive into the system and have to put up with an
imperfect appearance, but the shape and size of some bezels may get in
the way of the drive operating properly.
2. Gateway may have used mounting brackets along the side or the back
of the drive to fit the Gateway notebook chassis. If you get a
non-Gateway drive, you can remove these and put them on the
replacement drive. All you need is a tiny Philips head screwdriver
to remove the screws.
Your best bet may be to find one of these drives for sale on eBay from
a reputable seller. The companies that make their living selling
EXACT parts replacements charge a serious amount of money for
replacements.
Here is an exact replacement on eBay for less than $50:
http://cgi.ebay.com/Gateway-200ARC-CD-RW-DVD-Laptop-Combo-Burner-SN-324
_W0QQitemZ110036509455QQihZ001QQcategoryZ31564QQssPageNameZWDVWQQrdZ1QQ
cmdZViewItem
Or search for "SN-324*" on eBay... Ben Myers
... Ben Myers
|
|
|
| Back to top |
|
|
Fix your Windows Problems - FAST.
FREE Safe Scan Registry Check. Locate & Fix Errors in Minutes!
|
|
Lon
Guest
|
| Posted: Sun Sep 24, 2006 6:46 am Post subject: Re: CD drive quit |
|
|
Missed the beginning of this, is the operating system one that needs
mscd.exe?
Ben Myers proclaimed:
| Quote: | Roxio or Nero enters into this problem only as a secondary consideration, as
follows:
First, the device needs to be visible in the BIOS. It is, in your case.
Next, it needs to be visible to Windows, AND usable as a plain old CD-ROM drive.
If and only if these two conditions are satisfied, then Nero or any other CD/DVD
burning package will work. Since the drive is not visible to Windows, forget
about Nero for the time being and figure out why Windows cannot use the drive.
Either the drive itself has failed, or Windows has gotten messed up, something
easy for it to do.
Here is something to try to see if the drive works as a CD-ROM drive. Set the
drive as the first boot drive in the BIOS. Insert ANY bootable CD media in the
drive to see if it boots. A Windows install CD is as good as any. If the
Windows install CD does manage to boot up, DO NOT reinstall Windows unless you
have backed up all your data somehow and you have the means to install all the
programs you use on a regular basis. AND, most importantly, you will have
verified that the drive works and that Windows is scr**ed up. Conversely, if
the Windows install does not boot up, the drive itself is hosed.
BTW, take a look at CDBurnerXPPro, a free CD/DVD burining package which works
pretty well... Ben Myers
On 23 Sep 2006 22:46:29 GMT, Turner Morgan <tfmorgan@newsguy.net> wrote:
Ben,
As usual, thanks for the info. I'm still working on it and am not
convinced the drive is dead. The drive shows up in the BIOS but not at all
in My Computer or a Windows Explorer listing. I'm thinking of either 1)
trading the Roxio 5 for the Nero CD tools (they're on the Gateway Drivers
CD and I can copy the installation to a USB stick to get it onto the
laptop's HD) to see if that restores operation although I'm not that fond
of Nero or 2) changing the BIOS to make the CD the primary boot device and
reinstall the OS. Don't really like doing that either, but. . .
Again, thanks,
Turner
Ben Myers <ben_myers_spam_me_not@charter.net> wrote in
news:5j2bh2p6ns87kv1g8mitlig6neplmo012b@4ax.com:
Does the CD/DVD drive show up when you look at the devices listed in
the system BIOS setup? If it's not in the BIOS, Windows won't see
it. If Windows sees it but complains when you click on its icon in
My Computer, the drive is likely to be dead. There is an outside
chance of a failure instead in the motherboard.
You should be able to replace the drive alone, not the entire laptop.
Not sure how much info Gateway provides about removal of parts, but
removing a CD/DVD drive is pretty easy.
The Samsung CDRW/DVD SN-324F is not that old. In fact, it is quite
contemporary as far as notebook drive speeds go. The "F" suffix may
designate the curved shape of the front metallic plastic bezel. Dell
also uses the SN-324F. The SN-324, without the "F" has a straight
flat black bezel. Toshiba and Samsung merged their CD/DVD
manufacturing operations in late 2004 or early 2005, and a comparable
part is the Toshiba-Samsung TS-L462.
Several things to look out for:
1. The plastic front bezel on the drive may be either dead-flat or
scupted curved plastic, probably curved. I'm sure you could simply
slap most any laptop drive into the system and have to put up with an
imperfect appearance, but the shape and size of some bezels may get in
the way of the drive operating properly.
2. Gateway may have used mounting brackets along the side or the back
of the drive to fit the Gateway notebook chassis. If you get a
non-Gateway drive, you can remove these and put them on the
replacement drive. All you need is a tiny Philips head screwdriver
to remove the screws.
Your best bet may be to find one of these drives for sale on eBay from
a reputable seller. The companies that make their living selling
EXACT parts replacements charge a serious amount of money for
replacements.
Here is an exact replacement on eBay for less than $50:
http://cgi.ebay.com/Gateway-200ARC-CD-RW-DVD-Laptop-Combo-Burner-SN-324
_W0QQitemZ110036509455QQihZ001QQcategoryZ31564QQssPageNameZWDVWQQrdZ1QQ
cmdZViewItem
Or search for "SN-324*" on eBay... Ben Myers
... Ben Myers
|
|
|
| Back to top |
|
|
|
|
| |
Watched Topics
Search
Register
Log in to check your private messages
Profile
Log in
Memberlist
Usergroups