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Diagnostics for 2940UW??
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Howard Kaikow
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PostPosted: Tue Aug 15, 2006 10:19 pm    Post subject: Diagnostics for 2940UW?? Reply with quote

I got a message that I have never seen before:

"Application popup: Windows - System Error : Unknown Hard Error?"

Looking in the System event log, I see the following sequence (most recent
first). Some of the messages appeared more than once:

"{Lost Delayed-Write Data} The system was attempting to transfer file data
from buffers to \Device\HarddiskVolume7. The write operation failed, and
only some of the data may have been written to the file."

"The device, \Device\Harddisk3\DR3, is not ready for access yet"

"An error was detected on device \Device\Harddisk3\DR3 during a paging
operation."

"The driver detected a controller error on \Device\Scsi\aic78xx1."

I believe that HarddiskVolume7 is the drive on which my OS lives.

I had/have a program that displays the drive mappings, but, of course, now
that I need it, I cannot find the program. What API calls return that info?

Are there diagnostics that can be used to check the SCSI controller?

Might this just be an aberration?
If needed, what's a good replacement for the 2940UW?
All drives on SCSI controller are internal.
3 SCSI hard drives on wide bus
1 SCSI CD-ROM on narrow bus
1 SCSI tape drive (no longer used) on narrow bus
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Jeremy Boden
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PostPosted: Wed Aug 16, 2006 2:45 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

On Tue, 2006-08-15 at 13:19 -0400, Howard Kaikow wrote:
Quote:
I got a message that I have never seen before:

"Application popup: Windows - System Error : Unknown Hard Error?"

Looking in the System event log, I see the following sequence (most recent
first). Some of the messages appeared more than once:

"{Lost Delayed-Write Data} The system was attempting to transfer file data
from buffers to \Device\HarddiskVolume7. The write operation failed, and
only some of the data may have been written to the file."

"The device, \Device\Harddisk3\DR3, is not ready for access yet"

"An error was detected on device \Device\Harddisk3\DR3 during a paging
operation."

"The driver detected a controller error on \Device\Scsi\aic78xx1."

I believe that HarddiskVolume7 is the drive on which my OS lives.

I had/have a program that displays the drive mappings, but, of course, now
that I need it, I cannot find the program. What API calls return that info?

Are there diagnostics that can be used to check the SCSI controller?

Might this just be an aberration?
If needed, what's a good replacement for the 2940UW?
All drives on SCSI controller are internal.
3 SCSI hard drives on wide bus
1 SCSI CD-ROM on narrow bus
1 SCSI tape drive (no longer used) on narrow bus

Have you tried running a verify operation on each disk?

It could reassure (or not) whether your drives are OK.

--
Jeremy Boden
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Howard Kaikow
Guest





PostPosted: Wed Aug 16, 2006 4:10 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Jeremy Boden" <jeremy@jboden.demon.co.uk> wrote in message
news:1155678351.16513.9.camel@localhost.localdomain...
Quote:
Have you tried running a verify operation on each disk?
It could reassure (or not) whether your drives are OK.

Ayup.
Twice: From the SCSI controller, and using the QDPS utility from Quantum.
Also ran chkdsk/r on all drives.
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Bruce Morgen
Guest





PostPosted: Thu Aug 17, 2006 12:04 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Howard Kaikow" <kaikow@standards.com> wrote:

Quote:
"Jeremy Boden" <jeremy@jboden.demon.co.uk> wrote in message
news:1155678351.16513.9.camel@localhost.localdomain...
Have you tried running a verify operation on each disk?
It could reassure (or not) whether your drives are OK.

Ayup.
Twice: From the SCSI controller, and using the QDPS utility from Quantum.
Also ran chkdsk/r on all drives.

How about a S.M.A.R.T.

diagnostic? Seagate's
"DiscWizard for Windows"
has that function, and
it does work pretty well
with Adaptec controllers
(but not so well with
some others -- e.g false
alarms with some Symbios
chips). Sometimes
S.M.A.R.T. will detect
impending failures that
don't show up in SCSI
verify or CHKDSK runs.
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Folkert Rienstra
Guest





PostPosted: Thu Aug 17, 2006 2:15 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Jeremy Boden" <jeremy@jboden.demon.co.uk> wrote in message news:1155678351.16513.9.camel@localhost.localdomain
Quote:
On Tue, 2006-08-15 at 13:19 -0400, Howard Kaikow wrote:
I got a message that I have never seen before:

"Application popup: Windows - System Error : Unknown Hard Error?"

Looking in the System event log, I see the following sequence (most recent
first). Some of the messages appeared more than once:

"{Lost Delayed-Write Data} The system was attempting to transfer file data
from buffers to \Device\HarddiskVolume7. The write operation failed, and
only some of the data may have been written to the file."

"The device, \Device\Harddisk3\DR3, is not ready for access yet"

"An error was detected on device \Device\Harddisk3\DR3 during a paging
operation."

"The driver detected a controller error on \Device\Scsi\aic78xx1."

I believe that HarddiskVolume7 is the drive on which my OS lives.

I had/have a program that displays the drive mappings, but, of course, now
that I need it, I cannot find the program. What API calls return that info?

Are there diagnostics that can be used to check the SCSI controller?

Might this just be an aberration?
If needed, what's a good replacement for the 2940UW?
All drives on SCSI controller are internal.
3 SCSI hard drives on wide bus
1 SCSI CD-ROM on narrow bus
1 SCSI tape drive (no longer used) on narrow bus

Have you tried running a verify operation on each disk?

And what good will that do, Boden.
You know very well that that doesn't transfer any data.

Quote:
It could reassure

(or not)

Yup, that's the one Boden.

> whether your drives are OK.
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Folkert Rienstra
Guest





PostPosted: Thu Aug 17, 2006 2:15 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Howard Kaikow" <kaikow@standards.com> wrote in message news:ebtk89$f18$1@pyrite.mv.net
Quote:
"Jeremy Boden" <jeremy@jboden.demon.co.uk> wrote in message news:1155678351.16513.9.camel@localhost.localdomain...
Have you tried running a verify operation on each disk?
It could reassure (or not) whether your drives are OK.

Ayup.
Twice: From the SCSI controller, and using the QDPS utility from Quantum.
Also ran chkdsk/r on all drives.

I use adaptec's SCSIBench as a quick check.
It is very picky and stops with an error message if something is not com-
pletely 100% with the drive, even if you do not notice anything in Windows.

Another way to get error messages is to run Bart's SCSITool. www.nu2.nu
Back to top
Folkert Rienstra
Guest





PostPosted: Thu Aug 17, 2006 2:18 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Bruce Morgen" <editor@juno.com> wrote in message news:54q6e29pbkmokkiv3v0ohj841mhlr8077b@4ax.com
Quote:
"Howard Kaikow" <kaikow@standards.com> wrote:
"Jeremy Boden" jeremy@jboden.demon.co.uk> wrote in message news:1155678351.16513.9.camel@localhost.localdomain...
Have you tried running a verify operation on each disk?
It could reassure (or not) whether your drives are OK.

Ayup.
Twice: From the SCSI controller, and using the QDPS utility from Quantum.
Also ran chkdsk/r on all drives.

How about a S.M.A.R.T. diagnostic?

Seagate's "DiscWizard for Windows" has that function, and it
does work pretty well with Adaptec controllers (but not so well
with some others -- e.g false alarms with some Symbios chips).

Pity S.M.A.R.T. is completely SCSI controller independent.
And it can't run a S.M.A.R.T. test if the drive doesn't support such a
S.M.A.R.T. *test*. It can only report overall status and some counters.

Quote:
Sometimes S.M.A.R.T. will detect impending failures that
don't show up in SCSI verify or CHKDSK runs.

The later 2940 BIOSes have (S.M.A.R.T.) impending failure reporting capability.
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Splork
Guest





PostPosted: Thu Aug 17, 2006 4:16 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

On Tue, 15 Aug 2006 19:10:40 -0400, "Howard Kaikow"
<kaikow@standards.com> wrote:

Quote:
"Jeremy Boden" <jeremy@jboden.demon.co.uk> wrote in message
news:1155678351.16513.9.camel@localhost.localdomain...
Have you tried running a verify operation on each disk?
It could reassure (or not) whether your drives are OK.

Ayup.
Twice: From the SCSI controller, and using the QDPS utility from Quantum.
Also ran chkdsk/r on all drives.

WDs SCSI Workbench is a decent tool though I have not had to use it for

troubleshooting.
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Bruce Morgen
Guest





PostPosted: Thu Aug 17, 2006 5:02 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Folkert Rienstra" <see_reply-to@myweb.nl> wrote:

Quote:
"Bruce Morgen" <editor@juno.com> wrote in message news:54q6e29pbkmokkiv3v0ohj841mhlr8077b@4ax.com
"Howard Kaikow" <kaikow@standards.com> wrote:
"Jeremy Boden" jeremy@jboden.demon.co.uk> wrote in message news:1155678351.16513.9.camel@localhost.localdomain...
Have you tried running a verify operation on each disk?
It could reassure (or not) whether your drives are OK.

Ayup.
Twice: From the SCSI controller, and using the QDPS utility from Quantum.
Also ran chkdsk/r on all drives.

How about a S.M.A.R.T. diagnostic?

Seagate's "DiscWizard for Windows" has that function, and it
does work pretty well with Adaptec controllers (but not so well
with some others -- e.g false alarms with some Symbios chips).

Pity S.M.A.R.T. is completely SCSI controller independent.

Every S.M.A.R.T. diagnostic
fails on some drive-controller
combinations -- I don't
pretend to know why, but I've
observed Seagate drives fail
both Seagate programs' tests
on a Symbios-based card yet
pass with an Adaptec card
swapped into the same system.
Could be a flaw in the
Symbios Win2K driver or an
assumption in the drive
firmware, I suppose, but I
wasn't seeing things.

Quote:
And it can't run a S.M.A.R.T. test if the drive doesn't support such a
S.M.A.R.T. *test*. It can only report overall status and some counters.

I realize drives support
S.M.A.R.T. to different
extents -- my newest drive
tells S.M.A.R.T. a lot
more than my two old ones
can, and takes a good deal
more time doing it.
Quote:

Sometimes S.M.A.R.T. will detect impending failures that
don't show up in SCSI verify or CHKDSK runs.

The later 2940 BIOSes have (S.M.A.R.T.) impending failure reporting capability.

Thanks for sharing.
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Howard Kaikow
Guest





PostPosted: Fri Aug 18, 2006 1:44 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Bruce Morgen" <editor@juno.com> wrote in message
news:54q6e29pbkmokkiv3v0ohj841mhlr8077b@4ax.com...
Quote:
How about a S.M.A.R.T.
diagnostic? Seagate's
"DiscWizard for Windows"
has that function, and
it does work pretty well
with Adaptec controllers
(but not so well with
some others -- e.g false
alarms with some Symbios
chips). Sometimes
S.M.A.R.T. will detect
impending failures that
don't show up in SCSI
verify or CHKDSK runs.

I think I tried the Disk Wizard.
I'll try again.
My recollection is that it did not do anything.
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Bruce Morgen
Guest





PostPosted: Fri Aug 18, 2006 1:45 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Howard Kaikow" <kaikow@standards.com> wrote:

Quote:
"Bruce Morgen" <editor@juno.com> wrote in message
news:54q6e29pbkmokkiv3v0ohj841mhlr8077b@4ax.com...
How about a S.M.A.R.T.
diagnostic? Seagate's
"DiscWizard for Windows"
has that function, and
it does work pretty well
with Adaptec controllers
(but not so well with
some others -- e.g false
alarms with some Symbios
chips). Sometimes
S.M.A.R.T. will detect
impending failures that
don't show up in SCSI
verify or CHKDSK runs.

I think I tried the Disk Wizard.
I'll try again.
My recollection is that it did not do anything.

Do you mean no S.M.A.R.T.

errors turned up or the
program didn't work for
you? Oh, one other thing
-- faulty/intermittent
cables and/or terminators
are common causes of the
sort of problem you've
reported.
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Howard Kaikow
Guest





PostPosted: Fri Aug 18, 2006 1:45 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Splork" <splork@splork.net> wrote in message
news:do97e2dvsahbnfiqbvus975k9d1mb31snj@4ax.com...
Quote:
WDs SCSI Workbench is a decent tool though I have not had to use it for
troubleshooting.

I have the WD tools installed in another OS on the same system.
I'll boot to that OS and give them a try.
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Howard Kaikow
Guest





PostPosted: Fri Aug 18, 2006 1:45 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Folkert Rienstra" <see_reply-to@myweb.nl> wrote in message
news:44e38b8a$1$17952$892e7fe2@authen.yellow.readfreenews.net...
Quote:
I use adaptec's SCSIBench as a quick check.
It is very picky and stops with an error message if something is not com-
pletely 100% with the drive, even if you do not notice anything in
Windows.


I'll see if I can download SCSIBench.

Quote:
Another way to get error messages is to run Bart's SCSITool. www.nu2.nu

I'll try that too.
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Howard Kaikow
Guest





PostPosted: Fri Aug 18, 2006 1:45 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

Disk Wizard lists the card as "Unknown Controller" so the controller test is
not enabled.

If the error pops up again, if not sooner, I'll check the connections.
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Howard Kaikow
Guest





PostPosted: Fri Aug 18, 2006 1:45 am    Post subject: Re: Diagnostics for 2940UW?? Reply with quote

"Folkert Rienstra" <see_reply-to@myweb.nl> wrote in message
news:44e38b8a$1$17952$892e7fe2@authen.yellow.readfreenews.net...
Quote:
I use adaptec's SCSIBench as a quick check.
It is very picky and stops with an error message if something is not com-
pletely 100% with the drive, even if you do not notice anything in
Windows.


SCSIBENCH is part of EZ-Tools and does not run in Win 2000.

Quote:
Another way to get error messages is to run Bart's SCSITool. www.nu2.nu

No longer supported.
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